Hi,
Indeed, this seems to be a problem. The it is apply only for the first load, and when you use the next/prev pagination, the default style it is apply. I made a notice to our developers about this and I hope that will be fix soon.
Thank you for your understanding!

Hi,
I’m glad everything when well!
If you have any questions, please let us know!
Thank you!

Hi Greg45,
There is a possibility, for this you nee to use 2 cloud templates. One with inline ads and one without inline ads. Set the one with inline ads as global and the other one assign as individual per posts where you do not want to have inline ads. (You can duplicate the current single post template and just remove the inline ads) -> https://prnt.sc/ph5HOdTVqfj5
Thank you!

Hi,
Those queries seems to be from some blocks that are set on that page. Do you have 8 blocks on the page from where was provided those details? Each block is making a new query to the database.
Can you make a tests on a post, the problem is the same?
Also, can you please provide a link to the website to make some investigations too!
Thank you!

Hi,
Unfortunately, we can provide support only here on forum and via email and only between the support hours.
If there is a problem you can provide a short description and some screenshots about it, or a screen record with the problem. Also, if you contact us via email you can also include wp-admin access so we can connect on the website and check the problem.

As far as I know, there is no bug related the gif and the static thumbs.

I see that you still using standard templates, those are limited and have only a few options. You need to get a single post template from the cloud -> https://i.imgur.com/bhxNbiA.png edit it with tagDiv Composer.

ftp upload doesn’t show up in wordpress media, for this you can try this guide https://www.wpkube.com/bulk-upload-files-wordpress-via-ftp-methods/ it should help you!

Thank you!

Hi,
Usually the H1 is set on logo and on page title. The H1 can be enabled and disabled by using tagDiv Composer -> https://i.imgur.com/0mEBbXk.png -> https://i.imgur.com/cmRDLAq.png
If this is not what you mean, please provide some examples and a link where we can check this problem.
Thank you!

Hi,

1. If you had a pre-build website and now you installed a different one, then yes, the code and settings from the theme panel will change, so it is one possibility that happened and the code was lost.
If the theme plugins that were activated are no longer activated or are deleted after the theme update, then it can be from a plugin that was interfering during the theme update and the plugin need to be installed one by one from Newspaper > plugins.

2. If you changed the demo, then all settings pages/posts that were installed with that demo will be removed, also the theme panel settings. When you install a new demo, the old settings are removed and are apply the settings from the new one.

Thank you!

Hi dizajn,
Yes, this can be done, now the Newspaper theme use cloud templates, so you can edit them using tagDiv Composer and you can add/edit/remove any element -> https://i.imgur.com/RD8XHkW.png -> use the right click -> https://i.imgur.com/92fJJbS.png
I hope this will help you!

Hi larryb19, can you please provide a link to that training video? If we see it, then we’ll know exactly about what features you were referring.
IN case that you was referring to popup modal for images, then it can be done using our guide from here -> https://forum.tagdiv.com/modal-window/
Thank you!

Hi stavagrx,
There are some options for the flex blocks, but not for scrollbar, those are for pagination. You can load the next posts using the next/prev buttons, the Load more button or the infinite load -> https://i.imgur.com/w4h9Hms.png
I hope this will help you!

Hi,
The amp_post_template_body_open hook is set in the amp plugin, so if this is the one that need to be used, then please set the code in amp > analytics -> https://i.imgur.com/GYjpdlt.png this should resolved the problem.
Let me know the results!

Hi,
The content of footer can be edited using theme panel settings and if is not the style 1, then you can add/edit the widgets from footer 1,2,3. For more details, please check our guide from here -> https://forum.tagdiv.com/newsmag-footer-templates-2/
I hope this will help you!
Thank you!

Hi,
In the most of the cases it is an admin-ajax.php error, because this request is blocked by modSecurity from host, or it can be from firewall or other security modules/plugins, this can be checked the console.
If you can not manage the situation, then please make a full backup and contact us at contact@tagdiv.com provide wp-admin and cPanel. We’ll check it as soon as possible. Please include the link of this topic to identify you.
Thank you!

Hi,
You can set banner ads in the theme panel using our guide from here https://forum.tagdiv.com/header-ads-adsense/ also you can set banner ads using tagDiv Composer on pages and cloud templates, those can be set in ad box element.
Thank you!

Hi srpskiposlovniimenik,
It seems that there are some particular cases and for some users are problems using php8. Our developers, are investigating those to find a fix for this particular problem.
If you agree we can investigate this situation on your website too, just contact us via email.
Thank you for your understanding!

Hi,
For me the layout looks like this https://i.imgur.com/7xkzwvD.png do you want to remove this space https://i.imgur.com/XvlsDmk.png ? for this you must use this custom css:
.td_block_big_grid_mob_1 {
top: -19px;
}
This code must be set in the theme panel > mobile theme > custom code> css -> https://i.imgur.com/iUnWZED.png
I hope this will help you!

Hi,
The menu will start to work only after the require code for menu was loaded but this should not be longer then 1-2 seconds.
Thank you!

Hi GamersRD,
For the moment it can be used with soundcloud and mp3 that are stored in media -> https://i.imgur.com/pcrQ8Xw.png
Thank you!

Hi rafaelpetermann, bmfcdrw and srpskiposlovniimenik
If you want we can take a closer look at those problems, for this please make sure that you have backups for your websites and please contact us via email at contact@tagdiv.com, provide there wp-admin access and as many details as you can. We’ll check the problems as soon as possible.
Thank you for your understanding!

Hi Beldar, if you agree, we’ll like to take at look at this and try to make the update for you. For this please contact us via email at contact@tagiv.com provide wp-admin and cPanel and make sure that you have a full backup for your website and database.

Hi srpskiposlovniimenik, please make sure that all theme plugin that you had before the update are now enabled. Also, you can try to set a theme panel backup or if the cloud header is empty, you can try to use a revision on the cloud header template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hi,
I understand what you mean, unfortunately, there is no option for this and I think that it can be done only with custom implementation. If you want, you can make a request at custom work https://tagdiv.com/submit-a-request/
Thank you!

Hi,
Indeed that is an old theme version and the update need to be done via FTP/cPanel.
What I can suggest is first to make a full backup for your website and database and after that to update the theme (also, you can try first on staging or subdomain).
The theme should be updated via FTP, by replacing the old theme with the new one (replace not overwrite), in case that there are custom changes in the theme files, those will be lost. After that install the theme plugin tagDiv Composer, tagDiv Standard Pack and the rest of the theme plugins if you using (social counter, newsletter).
I hope this will help you!

Hi,

1. I think you’re referring to the apostrophes on the letters, I just made a test using “Le marché” and for me it is working correctly -> https://i.imgur.com/gYZCL4G.png

2. Unfortunately, we do not have a guide for how to make a menu ste-by step using the popup modal, we have only a general guide https://forum.tagdiv.com/modal-popup/
So, you can create a page with tagdiv Composer, and after set the id page to the modal popup -> https://i.imgur.com/6t2diD8.png, this has a few triggers or you can set it as a button, which will appear only after the button is pressed -> https://i.imgur.com/6t2diD8.png

Thank you!

Thank you!

Hi joseacevedotp,
Only changing the footer image will not remove the entire row, only if you deleted the row (that image was on the row in css tab -> https://i.imgur.com/KgkGT7B.png). I just checked the source code for the footer and that row with blocks is no longer there. What you can do now is to use an revision for the footer cloud templates, for this go in cloud templates and click on edit on the footer template -> https://i.imgur.com/nGn8VRD.png in case that this is option is not enabled what you can do is to get that footer template from the cloud and edit it again.
Thank you!

Hi,
Yes, this can be done via email at contact@tagdiv.com, also please include the link of this topic to identify you faster.
Thank you!