Hi,
Could you provide a link where I can see the mentioned situation?
Are you using the mobile version, the responsive version, or have you made some mobile pages/templates? https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

Hi,
What you can do is to use a good cache plugin and a CDN : How to Make the Site Faster

– optimize the images, use a plugin like https://wordpress.org/plugins/ewww-image-optimizer/ and enable the webp format and from the theme, use this option – https://i.imgur.com/6qMAN1H.png
– also, if you are using the WP Rocket, you can check our guide with this plugin https://forum.tagdiv.com/wp-rocket-and-newspaper-theme-optimization-guide/
– in case you are using the option to disable the desktop zone on mobile and the mobile zone on desktop – https://i.imgur.com/TT2slI3.png https://i.imgur.com/jWPKhXS.png

Hi,
Could you please provide some more details related to the problem you are facing? I just checked the site and the header seems to be using the header style 10. If you want to have more control over the header and create it as you wnat you can use cloud header templates, which can be edited on frontent – https://forum.tagdiv.com/header-manager/

Hi,
I checked the website, and I see that the articles have the og meta for the image, so this is not related to the fact that the articles do not give the right meta. What could be is related to the warnings provided in Facebook debugur, is possible that a different meta that i s refering to your account to be needed, here is a similar topic – https://rankmath.com/kb/fb-app-id-warnings/

Hi,
Right now you have a standard template that can be changed using the theme panel settings – https://i.imgur.com/Zoc96wB.png The fonts should be adjusted based on the module used, for example, if you use M4 https://i.imgur.com/vT8oyzH.png check the theme fonts > modules and blocks https://i.imgur.com/oSEpxYf.png
An alternative is to use a cloud template and edit it as you want using the tagDiv Composer on the front-end.

Hi Niklas, please make some tests, and you are logged in, and no case is applied, is the ajax pagination working? If is then the problem is caused by the settings from cache that is interfering with the ajax pagination.
You can try disabling some settings, such as Load JS Deferred, and then check the results.
This issue may also be related to other settings, but I suggest starting with this. Additionally, try reducing the cache duration, perhaps set it to clear every 1–2 hours.

Hi rabbrong,
I’m working on the desktop but not on mobile. Please check if you are not using the tagDiv Mobile theme plugin. If you have it, disable the plugin, clear the cache, and check again.
Thank you!

Hi,
I see. First, I recommend running a test using only the theme plugin to see if the problem persists (similar issues have been caused by an additional plugin). In case that the problem is persists, then make a backup and contact us via email at contact@tagdiv.com and provide wp-admin access to further investigate this situation.
Thank you!

Hi,
To create a custom mobile menu, first create a separate page that will serve as your mobile menu. Design this page exactly how you want it to appear on mobile devices.
Next, edit your header using tagDiv Composer. Switch to the mobile viewport, add a Popup element, and set the Page ID of your mobile menu page inside the Popup settings.
Once configured, use this popup as your mobile menu.

Hi,
Please use tagDiv Composer, edit the homepage and click on the first row containing the big grid, then uncheck the option “Hide on pagination” – https://i.imgur.com/G4OqH1Z.png. Do this for each row you do not want to be hidden when the pagination is used.
Thank you!

Hi,
So, if I understand, you manage to set the mobile page and mega menu, but the problem is on mobile, right? If so, you can create a page, name it mobile menu page, and set the element you want to have on it. After that, on the mobile version, replace the mobile menu with the pop-up element and set the mobile menu page to be displayed https://i.imgur.com/jySX17s.png https://i.imgur.com/kokBK4G.png https://forum.tagdiv.com/modal-popup/

Hi,
Unfortunately, if you want to redirect the users to a different page, then you will need to use a redirect for the link from that button to the 404 page.
Thank you!

Hi,

Now when you click on the link inside the article https://i.imgur.com/tNLO0dc.png ou’ll again redirect to a different page, but also an empty page if so, this is because you have added an extra css that set a display none on the page content https://i.imgur.com/VdCWmmm.png https://i.imgur.com/fKs5D1s.png

Thank you!

Hi,
Unfortunately, the link to your website is not working or may be restricted in Romania. Could you please provide some screenshots of the issue?
It’s possible that the “More Stories / Category Tags” sections you mentioned are not part of our template and may have been added by an extra plugin.
For reference, the Single template for Free News looks like this:
https://demo.tagdiv.com/newspaper_free_news_pro/2023/12/14/td-post-fashion-finder-biggest-shows-parties-and-celebrity-for-new-years/

I think that you are referring to the mega menu option,> Right? This applies only for categories, and it can be set as mentioned in this guide – https://forum.tagdiv.com/mega-menu/
Also, if you want, you can set a page menu, create a page as you want to be displayed in the menu, and set it as mentioned in this guide – https://forum.tagdiv.com/page-menu/, then you’ll have a page menu.

Hi,

What I meant is for you to provide some screenshots of the issue you’re experiencing. Please note that on this forum, you can only share screenshots hosted on an external platform (you cannot upload images here), such as the ones we mentioned earlier.

Hi,
Please do not share your private website information on the forum.
To resolve the mobile layout issue, go to the Plugins section in your dashboard and disable the tagDiv Mobile Theme plugin. Once disabled, the responsive version of the theme will be used instead.
Thank you!

Hi,
The Newsmag theme by default use the wordpress general email for password reset, but if the plugin tagDiv Opt-in builder is enabled, the email can be adjusted from Opt-in Builder > Subscriptions > Settings > Emails – https://i.imgur.com/wkCtMzS.png
Thank you!

Hi,
I’m not sure that I understand correctly, do you have problems installing the “coaching pro”? Or this is installed, but there are some sections like the blog that do not have the same layout as the rest of the website “coaching pro”? The articles when the “coaching pro” is installed should have this layout – https://demo.tagdiv.com/newspaper_coaching_pro/2023/05/22/td-post-the-growth-mindset-advantage-embracing-change-and-innovation-for-success/

Hi,
That security vulnerability was fixed, just make sure that you are using the latest theme version, Newsapper v12.7.4, with tagDiv Composer version 5.4.3 – https://patchstack.com/database/Wordpress/Plugin/td-composer/vulnerability/wordpress-tagdiv-composer-plugin-5-4-2-cross-site-scripting-xss-vulnerability?_s_id=cve
https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!

Hi,
The slide element was not designed that way because it would prevent users from manually changing to the next or previous article using the slide and drag left/right option.
Thank you!

Hi,
Since you are using the free version of Yoast SEO, please note that it does not include Video SEO features (such as Video structured data or Video XML sitemaps). This means Google may not recognize the video properly for indexing in Video search results.
What you can do is to use the Yoast Premium, or try a free plugin that can add video schema:
– Image & Video XML Sitemap
– Video Schema Generator for SEO

Hi,
It will be need to use a platform that can store images and set the link to that platform here (you can use Imgur, Lightshot, Techsmith).

Could you please provide more details about teh problem you are facing? Also, could you provide screenshots of the issue?

Thank you!

Hi,

From your message, it sounds like the issue may be related to the standard templates no longer being available. To resolve this, you’ll need to install the tagDiv Standard Pack plugin (you can do this from Newspaper > Plugins).
Normally, setting a single post template as global is straightforward. However, any articles that have an individual template assigned will continue trying to use that specific template. In your case, I believe that template is from the tagDiv Standard Pack, which would explain the issue if the plugin is not installed.

Hi,
I’m sorry, but I don’t understand what you’re trying to say!
If you have pages and you want to display some content on those pages, then it should be set using tagDiv Composer. To display articles on pages, you can set flex block elements and use the filter to filter the articles you’d like to be displayed on each block.
If this is not what you’d like to do, please provide a better explanation of what you want to achieve.