Hi sasherafat, please try first to reinstall the last theme version, Newspaper v10.3.9.1 and make sure that all theme plugins are installed and activated, also make sure that ALL requirements are set at least as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
After doing all those and the problem is still persisting, send us the email, and we’ll take a look.
Thank you!

Hi burak911, if you have WP 5.6 please make sure that you are using Newspaper v10.3.9.1 this should fix the problem. If not, another way will be to use a plugin as Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
Hope this will help you!

Hi nitesh9291,
There is a code in our theme for this and for me is apply -> https://i.imgur.com/8SwVGP6.png unfortunately I do not know why is not working for all users, at the end we are using the same theme, only the host and plugins are others.
What you can do is to use a child theme and set that code in the functions.php from the child and it should not longer disappear.
Hope this will help!
Thank you for your understanding!

Hi Lalit Joshi, I think that you can do that, but will be harder, you need to search the rows after extra classes and so on, and since our theme has an option for this, I think that will be more easy to use it, in this way you can set any image you want on each row with tagDiv Composer.
Thank you!

Hi ozgunminare, you said in the first reply that you must clear the cache https://i.imgur.com/LMYLYSI.png therefore you have a cache, maybe is not a plugin, but is a cache that maybe do not recognize the mobile page when is saved to clear the cache and you need to do it manually.
To can test this, disable that cache and make a new mobile page, then test it in mobile to see the results.
Also provide a scree with mobile page and a link to that mobile page to check it to.
Let me knw the results!

Hi,
Is possible that Vlad S. to be right with this, for example for me is working without problems -> https://i.imgur.com/MvwnFNt.jpg -> https://i.imgur.com/AgEjF9N.png -> https://i.imgur.com/TSfD1Kg.png
If you change the theme does not mean that the problem is with our theme, because we tested only with few plugin and we can provide support only for them -> https://i.imgur.com/JvJLyI3.png most of the time there is a plugin that was not tested with our theme and this is in conflict with it.
If you want give it a try only with theme plugins and see if the results are the same.
Let me know the results!

Hi Earned Media,
I just made some test and for me is working -> https://i.imgur.com/7FXLV5J.png -> https://i.imgur.com/LpHqE8p.png I’m using WP 5.6 and Newspaper 10.3.9.1
If for you is not working, please make a test, try to do a new post and save it in draft using the main theme and only theme plugins, without any extra plugins and let me now if the problem persists.
Thank you!

Hi valuewalk, if you are using the last theme version, Newspaper v10.3.9.1 with WordPress v5.6 and the theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ then should be no problems. Also make sure that you do not have some plugins that can interfere with the theme settings.
If the problem still persist, we can take a look, please make a full backup and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thanks you!

Hi,
Indeed the website is working and the date are displaying now -> https://i.imgur.com/4yOm4xj.png
If the problem reappear let me know!
Thank you!

Hi,
For me is displaying normal -> https://i.imgur.com/jnWwjRK.png
Please provide a link to your website and I will help you!
Thank you!

Hi hewmedia, this https://i.imgur.com/aVU0OJU.png can be removed only with custom css like this one -> https://i.imgur.com/aZZ8DRE.png
.author .td-author-comments-count{
display: none;
}
This code need to be set in theme panel> custom code> custom css.
Also the second request can be also do only with custom css https://i.imgur.com/fZVHF8V.png
.page .td_top_authors .td_mod_wrap:hover .td-authors-name a {
color: red;
}
.page .td_top_authors .td_mod_wrap:hover .td-author-comments-count, .page .td_top_authors .td_mod_wrap:hover .td-author-post-count{
background: red;
}
The code need to be set in the same place like the one above.
Thank you!

Hi GoatedMedia, indeed there is no content for your posts in your screen, but when I I inspect it on your website is look normal -> https://i.imgur.com/h8jckzq.png
If the problem still persists, please let me know!
Thank you!

Hi u2them and msheldon, if you are using Newspaper v10.3.9.1 with WP 5.6 it should work, at list for me is working.
What I can suggest is to make sure that you do not have any plugins that are interfering with the theme and WordPress options.
Another way will be to use a plugin as Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
Hope this will help you!

Hi,
I just inspected those posts and is look that you have some images that can not be loaded -> https://i.imgur.com/iL6NgU7.png and there is a long time waiting for them.
Is possible to be from the cache plugin that you are using or from some image optimizer plugins.
Please check this and let me know the results!

Hi crmconsultants, I just checked this situation and for me on Newspaper v10.3.9.1 with WP 5.6 is working -> https://i.imgur.com/GK3rdB9.png
If there is still a problem, please provide a link to your website.
Thank you!

Hi,
The setting from theme panel will apply only if you are not using a pro demo (those are using cloud templates) and it should apply the global fonts from theme panel, but if you have some pages that were made with tagDiv Composer can have individual settings.
If the settings from theme panel are not apply, then you are using a pro demo, this can be edited using tagDiv Composer -> use the right click to remove the elements you do not want to have in your single post template -> https://i.imgur.com/1gAnLJW.png- > https://i.imgur.com/xCG0Z8h.png
The font can be change by selecting the element and in general tab or style tab you can set the fonts -> https://i.imgur.com/Q5jKCVA.jpg also using the manager you can see what fonts do you have on that page or template -> https://i.imgur.com/55UMHqU.jpg from there you can go on that element or you can change the font directly in manager.
Hope this will help you!
Thank you!

Hi,
I think that you are referring to this section -> https://i.imgur.com/Tqc2ytG.jpg this is a video playlist set with tagDiv Composer also, as Ali147 said you need to set an YouTube api key, this is not so complicated, we have a guide here -> https://forum.tagdiv.com/youtube-api-key/
Hope this will help you!

Hi greenbooks,
That is a pre-build website -> https://forum.tagdiv.com/installing-demos/
What you can do is to make your own posts -> https://wordpress.org/support/article/writing-posts/ also that is a pro website, therefore it was created using tagDiv Composer and tagDiv Cloud Library for cloud templates. Therefore all pages and templates can be edited with tagdiv Composer builder -> https://i.imgur.com/IqjK0nX.jpg
You have some ore documentation for our theme here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/ and here -> https://tagdiv.com/category/documentation/
Hope this will help you!

Hi, unfortunately for the moment our search elements do not have any filter to can search only for some categories, posts… I think that this is a good feature and hope it will be add in the coming updates.
Thank you for your understanding!

Hi wbr, if you are using a standard header https://i.imgur.com/8p8Rahd.png the add header can be change from theme panel -> https://i.imgur.com/RVV3L2C.png -> https://forum.tagdiv.com/header-ads-adsense/
If is a pro demo (with a could header), you need to edit it with tagDiv Composer -> https://i.imgur.com/cPIWB7L.jpg -> select the ad box element and check the tabs -> https://i.imgur.com/cGtVj2a.jpg -> https://forum.tagdiv.com/custom-ad-spots/
Hope this will help you!

Hi,
From when the problem occurred? If is only after the theme update, please make a full backup and send us an email at contact@tagdiv.com and set the link of this topic in the email.
I will inspect the situation and provide a fix.
Thank you!

Hi wbr,
I just checked this option https://i.imgur.com/QHsQWrB.png and indeed this can not be load us an image, I tested all options and only the image from media are working. I made a notice to our developers to check this problem and make a fix for it.
Thank you for your understanding and sorry for the inconvenience!

Hi,
I just tested few countries and for me is working -> https://i.imgur.com/iOOBX77.png please let me know the country that is not working for you to inspect the situation on my install.
Thank you!

Hi Ali147, please let me know the email address or the email subject to make sure that we get it and I will inspect the problem.
Thank you!

Hi, if there are other questions, let us know!
Have a nice week!