Calin Hi vedatorhanvo, if you are using the mobile theme plugin, your mobile version will use a different mobile theme and the mobile version will be faster, but you have only few options for editing. For example there will be no sidebars and pages made with builders, those need to be made using the mobile editor more the bottom of each page -> https://i.imgur.com/Qi90hhn.png but the posts will be display, but without sidebar, also there are no extra options to add extra post content, sorry! All that you can do with this mobile theme plugin can be found in our documentation from here -> https://forum.tagdiv.com/the-mobile-theme/
Also now we provide a new option of mobile page -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ where you can make your mobile layout like you want, maybe this will help you!
Thank you!
Calin Hi rs_cwi, normal you can set a primer category -> https://i.imgur.com/t2tqmSP.png and that should be the post template that should apply -> https://i.imgur.com/zQ4dtbw.png
Hope this will help!
Thank you!
Calin Hi,
Normally both problems should be fixed. I will make a notice to our developers to make some more checks to menu and see what can be the problem and try to make a better fix.
Thank you for your understanding and sorry for the inconvenience!
Calin Hi,
All those query are for each block that has filters on theme, also if has extra ajax filters then are more query add. Unfortunately, in this way was made the theme by developers when the blocks were made. Now I’m not a developer, I’m only a support member and I do not have enough knowledge about how to improved those queries in the theme files, but I make a notice to our developers to improve the queries from our theme.
Thank you for your understanding!
Calin Hi jfox20, if the problem was not solved after you updated to Newspaper v10.3.9.1 and you clear all cache, please make a full backup and send as and email with the details from my above reply, and I will check the problem.
Thank you!
Calin Hi,
This code will set to center all the images set in sidebar -> https://i.imgur.com/skdbKE5.png
.td-main-sidebar .td-ss-main-sidebar .widget_media_image img{
display: block;
margin: 0 auto;
}
You need to set it in theme panel> custom code> custom css.
Hope it will help you!
Let me know the results!
Calin Hi chazlight1, it should be display.
Can you please provide some screenshot from the backend of your pages and with the settings from WPBakery, this will help a lot.
Thank you!
Calin Hi AlbertoJR, if you are referring to the view count form our theme. The real and unique value for your visitors is given by Google Analytics. Our post view counter will count any post-visualization, even if the post is visited twice by the same person.
Also if you are using a cache plugin you must have this option enable https://forum.tagdiv.com/ajax-view-count/
The filter will not affect the post vie counter, but is possible that the views for those post to increase and be in top also a new post starts from 0 with the view count therefor will not be display in that bloc with the 7-day most popular post filter.
Thank you!
Calin Hi,
Are you referring to this -> https://i.imgur.com/50Zmk5V.jpg this can be from cache plugin, please clear all cache and check the results.
If this is not what you mean, please let me know!
Calin Hi
Here is how is look that link for me -> https://i.imgur.com/v5tOhZj.png I think that is not a public link and it can be accessed only by the connected users.
I see that now you can have only one -> https://i.imgur.com/CkOPWnF.png
Thank you!
Calin Hi Miroslav Glavić and fgrenier, make sure that you are using the last theme version and you have implemented the Instagram as in our guide https://forum.tagdiv.com/instagram-widget/
If the problem still persists, please send us an email at contact@tagdiv.com and include wp-admin, cPanel and the link of this thread. I will investigate the problem.
Thank you!
Calin Hi great1212, please make sure that the Instagram account is set as in our guide from here -> https://forum.tagdiv.com/instagram-widget/
If there is still a problem, make a full backup and send us an email at contact@tagdiv.com and set the link of this topic in the email.
I will inspect the situation and provide a fix.
Thank you!
Calin Hi ni5, if you want to have some more control over the blobs layout, is not need to create a new one, you can simple use a flex block, those flex elements has a lot of options and can be adjusted how you like. Also you can get prebuild blocks from cloud -> https://i.imgur.com/zFnwmVa.png -> https://i.imgur.com/8SZsddX.jpg
Let me know hat you want to achieve and I will help you with this.
Thank you!
Calin Hi,
I think that you are referring to this https://i.imgur.com/pfDJi0D.png this can be remove using the documentation from Yoast seo plugin -> https://yoast.com/help/date-appears-search-results/
Thank you!
Calin Hi great1212, so the problem with the preview is still persisting, please make a full backup and try only please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem still persists, please send us an email at contact@tagdiv.com and include wp-admin, cPanel and the link of this thread. I will investigate the problem.
Thank you!
Calin Hi,
I just checked your website from my pc and everything’s seems to be ok -> https://i.imgur.com/656qqxr.png also the firsts screen (https://ibb.co/JdpRH0W) is not working.
If the problem is still there, please provide again the screen with the problem.
Thank you!
Calin Hi rm_vcu, if you want we can take a look to this, please provide a link to your website and I will inspect it to see what can be done.
Thank you!
Calin Hi,
If you are referring to the post comments those can be only enable and disable -> https://forum.tagdiv.com/newsmag-enabledisable-comments/ -> https://i.imgur.com/CV9x66e.png if you want to make other changes it can be done only with custom work in theme files -> wp-content/plugins/td-composer/legacy/Newsmag/comments.php
Thank you!
Calin Hi Berbi, now I’m not sure but this WordPress update was different, if you can make a full backup and try only with theme (not child theme) and theme plugins, in this way, you’ll see exactly if there is a problem with the child theme or other plugins.
Also if the problem is still there you can make a full backup and send us an email at contact@tagdiv.com and include wp-admin, cPanel and the link of this thread. I will investigate the problem.
Thank you!
Calin Hi,
I think that you are referring to this option -> https://i.imgur.com/eJAba4C.png that is a category pull-down filter it can be enable and disable from theme panel -> https://i.imgur.com/ckUJGpB.png, you can get some more information from here -> https://forum.tagdiv.com/newsmag-how-category-settings-work/ unfortunately you can ot set only the category you want.
Thank you for your understanding!
Calin Hi belltowertimes, please provide me a link where I can inspect this situation and I will try to help you!
Thank you!
Calin Hi,
Unfortunately using the mobile theme plugin you have only few options, for example you can set the grid on homepage and you can filtered and sort it, after that it will be display the “latest articles”.
Thank you!
Calin Hi,
As I can see in your message, there seems to be a problem in functions.php, what you can do is to replace the code from that file with the code from the theme package, normal this should fix the problem.
Here are some guides for this problem:
-> https://wordpress.org/support/topic/fatal-error-cannot-redeclare-true_plugins_activate-previously-declared-i/
-> https://stackoverflow.com/questions/61292124/how-can-i-solve-this-problem-in-my-wordpress-site-fatal-error-cannot-redeclare
Another thing that you can do is to make a full backup and remove the theme and plugin, then reinstall the theme and theme plugins and set buck the extra plugins one by one and check to see if the problem reappear.
Let me know the results!
Thank you!
Calin Hi Mandro I can not access your website because I’m redirect to other website -> https://i.imgur.com/4mB8bLd.png
What blocks are you using? because some of theme do not have the date set and others gave an individual option, for example flex block -> https://forum.tagdiv.com/flex-block-settings-guide/
Thank you!
Calin Hi, did you get this message “Sorry, you are not allowed to access this page.” when you tried to activate the theme?
If yes, then you can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!
