Hi CurioSfera,
The problem seems to be from a plugin that set an inline style -> https://i.imgur.com/C0ziTMq.png unfortunately I can not identify the plugin, therefore please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Stay safe!

Hi,
As I can see in our screenshot the mega menu is not displaying right, this it should look like this -> https://i.imgur.com/fawv6jH.png not like this -> https://i.imgur.com/huLxLLd.png please do not set sub-menu under a mega menu -> https://i.imgur.com/DYtV7Fa.png -> https://i.imgur.com/yR1huKj.png, this will make it to look like this -> https://i.imgur.com/q4FqBYK.png
Thank you!

Hi,
If I’m right and that is a google ads, then you can create from your google account ads with a specific width, those will look like this -> https://i.imgur.com/rYhCsMJ.png -> https://support.google.com/adsense/answer/9183243?hl=en
Hope this will help you!

Hi,
Unfortunately without a link to your website I can not inspect this problem, sorry for the inconvenience!
But if you already sent us an email, we’ll check this problem and reply via email.
Thank you for your understanding!

Hi,
Maybe I do not understand correctly and you do not have problems for how to set the revolution slider, and you want to make only a gallery image using this plugin, if is so here is an example -> https://www.screencast.com/t/gz5L6Gjo -> https://www.screencast.com/t/lULmo9IPF -> https://www.screencast.com/t/OP0KGwRZp -> https://www.screencast.com/t/8xzRSWT50p -> https://www.screencast.com/t/nAgnPJdY -> https://www.screencast.com/t/aQvuPQicrF
If I still understand wrong, please let me know and I will try to provide a better answer!
Thank you for your understanding!

Hi,
I’m glad that you manage the situation, is look that my example was for the featured background image and you have a normal featured image, sorry for that!
Have a nice weekend!
Stay safe!

Hi,
If you want to use/display more authors on posts you can use a different plugin, the name of plugin is Molongui Authorship and it can be use with cloud templates without need to make changes in theme files.
Hope this will help you and make your work easier!
Let me know the results!
Thank you!

Hi renzosm,
Yes, this can be done on responsive version if you are using a cloud header, this can be edited using tagDiv Composer and you can set it on mobile viewport, then add the mobile menu -> https://i.imgur.com/Lwl2m7W.jpg -> set a row in top -> https://i.imgur.com/iuxgmg2.png -> https://i.imgur.com/zt5GYSq.png -> https://i.imgur.com/nxLZsD7.png
Hope this will help you!

Hi,
1) If I understand correctly the post template -> https://i.snipboard.io/pXItx4.jpg needs to be reset for few posts, not the page template, unfortunately the posts content is only for login users -> https://i.imgur.com/YdqTdmv.png also we do not have a system to reset the posts template for few posts, this can be done only manually or using some code in database for all posts.
2) For Instagram, please make sure that you have set in theme panel the Instagram api key -> https://forum.tagdiv.com/instagram-widget/
3) Right now I see that you have this link set on the ad -> https://i.imgur.com/cSiK2oU.png now if the problem is that you set the link and this is not saved it can be from extra plugins that you have, please make a test only with theme plugins.
4) As I can see now the footer is displaying correctly -> https://i.imgur.com/RsxxuFW.png but I see that on mobile this is not look correctly, the row is not 100% -> https://i.imgur.com/hwrIUMG.png this problem can appear from extra plugins that overwrite the theme settings, make sure that is not a plugin conflict, please disable all non theme plugin and let only tagDiv plugin, then check to see if the problem persists.
If the problem is still there please provide a link where I can inspect this situation.
Thank you!

Hi bribiz,
Now is no longer need for a css to do this.
If you are using a standard demo, then you can use only theme panel options, for example to remove those elements from a block/module -> https://i.imgur.com/12ZBHjj.png and from posts you need to use the options from here -> https://i.imgur.com/5lSFdEE.png
If you are using a pro demo, those are using cloud templates from tagDiv Cloud Library and it can be edited using tagDiv Composer -> https://i.imgur.com/sfbhelr.png use the right click -> https://i.imgur.com/SET508O.png on the elements you want to remove, or the drag and drop option -> https://i.imgur.com/Kxw1VhJ.png
Hope this will help you!
Let me know the results!

Hi RAJDEEP DAS,
Normally there should not be those kind of problems, but those can appear when the theme is not update correctly, or there is some plugin, security option that is prevent the theme update to be done correctly.
To help when those problems appear, we added in the theme panel settings a theme backup for the settings made in theme panel -> https://forum.tagdiv.com/import-export-theme-settings/ and you can restore a backup from there. Also when you update the theme all theme files that were edited will be lost, but in your case if you need to edit only the functions.php and style.css files then you can use the child theme that is coming with our theme, in this way the edit files from child will not be affected by theme update.
Thank you for your understanding!

Hi,
We are good for the moment, thank you!

1. Yes, I see that the problem is from a min-height, in our theme is set to 500px and you content from login popup is longer then that size, but do not worry, this can be fix with this custom css -> https://i.imgur.com/UbTbfWY.png
.mpf-td-login-effect .white-popup-block {
min-height: 600px;
}
You need to set this code in theme panel> custom code> custom css.

2. The problem with password recovery seems to be an 500 error -> https://i.imgur.com/p78O4eP.png
If is so then those errors are internal server errors, you’ll need to make some investigations, below are some links that hope it will help you:
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Stay safe!

Hi,
I just checked your website -> https://i.imgur.com/PeBflAW.png, also the category description is display -> https://i.imgur.com/qqY7gij.png and posts are look normally too -> https://i.imgur.com/htfghgy.png
If this is not what you mean, and I miss the problem, please let me know , also please provide some screenshots.
Thank you!

Hi,
Here is how should look -> https://i.imgur.com/xpxyxIU.png the code is this one
.page-id-4643 .td-header-wrap, .page-id-4643 .td-footer-container { display: none; }
You need to set it in theme panel> custom code> custom css.
Hope it will help you!

Hi androlas,
Normal those banners coms with a demo when is installed with content. Most of the time the ads are set in theme panel -> https://i.imgur.com/ZLDDqDQ.png but pro demos has assigned those ads in ad box using tagDiv Composer -> https://i.imgur.com/s447uNF.png click on the banner and remove it -> https://i.imgur.com/0kamozN.png
Hope this will help you!
Thank you!

Hi madweb1,
We discover that the problem is from a theme plugin that is overwriting the WordPress settings, so the paragraphs are no longer recognize. This bug is on our list fix and will be fix as soon as possible!
Thank you for your understanding and sorry for the inconvenience!

Hi,
I think that you are referring to this ->https://i.imgur.com/hKS8GKf.png then yes, is look that you have once set the image on the header -> https://i.imgur.com/TR9KYtt.png on once on sicky menu -> https://i.imgur.com/Kh8BDRt.png
What you can do is to use tagDiv Composer -> https://tagdiv.com/tagdiv-composer-page-builder-basics/ -> https://i.imgur.com/tAVFnNn.jpg select the row from header and in css tab you can remove the image -> https://i.imgur.com/jH8WG3t.jpg then for sticky menu scroll down when this is display, select the row and in css tab you’ll see the background image -> https://i.imgur.com/hv01DVt.png
Hope this will help you!

Hi FcousAndrew,
Please make sure that is not a plugin conflict, please disable all non theme plugin and let only tagDiv plugin, then check to see if the problem persists.
If the problem is still there please provide a link where I can inspect this situation.
Thank you!

Hi,
This -> https://prnt.sc/vhvioy means that the page with title “Home” has an mobile page made with tagDiv Composer, and in order to use it, you need to assign that page to your homepage like this -> https://i.imgur.com/NCgN0ZO.png also make sure that you do not have the mobile theme plugin or set it only for amp -> https://i.imgur.com/XQSJSpP.png (the mobile theme will overwrite the mobile page)
Thank you!

Hi denya, according to the new Instagram security policy, you need to use an api key that is available only 60days, using this api, you can display feeds from Instagram.
Thank you for your understanding!

Hi,

The modified date on posts can be set using tagDiv Composer on single post template from tagDiv Cloud Library.
-> https://www.screencast.com/t/eYkeLqbCqV -> https://www.screencast.com/t/3qCSo9Nxtt
Also for blocks you can use the option from theme panel – modified date -> https://imgur.com/V0KS1np

Hope this will help you!

Hi,
It looks that something is blocking the fonts to be load -> https://i.imgur.com/bc2tSiL.png -> https://i.imgur.com/CjaDAXh.png
Please check to see what plugins can block those elements or is possible to be something from your host.
Let us know the results!

Hi Rex, please check the solution from the topic that you set above ->https://forum.tagdiv.com/topic/i-really-need-help-with-my-sub-categories-plz-dont-ignored-me/
Thank you!

Hi Rex,
Nobody ignoring you, but please notice that our support is not instant.
This is a mega menu with-out subcategories -> https://i.imgur.com/Ecroxn7.jpeg and this one is with subcategories ->https://imgur.com/eq81rCY now in order that this option to apply -> https://i.imgur.com/nLgeWAV.jpeg you need to make sure that you have more then sub-menus for that category, for example I have only one subcategory for this category -> https://i.imgur.com/LWMYJcX.png if you have those set and the problem persists, please make sure that you do not have any plugin conflict, disable all non theme plugins and let only tagDiv plugins.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!

Hi raventaz,
When the mobile theme is enable it will overwrite the mobile page and the responsive version, therefore if you want to use them, you need to disable the mobile theme plugin or use it only for amp -> https://i.imgur.com/gWPWpZr.png make sure that this option is disable -> https://i.imgur.com/MWfVRRJ.png after that you need to set for each page the mobile page that you want to display -> https://i.imgur.com/BTZ7Xta.png
Hope this will help you!
Let me know the results!
Thank you!