Hi,

This is strange, these problem should not happen. Can you make a staging or a sub-domain where our we can check this problem without affecting your live website, in this way, if is a bug we’ll be able to find and fix it (or at list provide a fix in the coming update).

Thank you!

Hi,

If you are using a standard header style, then yes, the ads will be display on the entire website in header zone, this can be prevent only with some restriction code or you can use a cloud header and tagdiv composer, this one can be set global in theme panel or individual on pages or cloud templates, therefore you can set an individual header without ads one it per 404 and archive pages.

Thank you for your understanding!

Hi,

Unfortunately, Advanced Custom Fields plugin is untested with our theme, therefore we can not say if this will work properly or not with our theme. Also most of these plugins can work with standard styles/templates but is very possible to not work with cloud templates.
Please provide some more details and screenshot about the problem you are facing, now I do not want to say that I will be able to help you, but maybe I can find the problem.

Thank you for your understanding!

Hi,

As I can see the mobile version is working, but you are using the mobile theme plugin -> https://forum.tagdiv.com/the-mobile-theme/ and this one has a different layout then desktop version. If you want to have the same layout and content please disable the mobile theme plugin.

Thank you!

Hi,

You can edit that part using tagDiv Composer, that is a category template made using cloud templates from tagDiv Cloud Library and these can be edited using tagdiv Composer.
-> https://i.imgur.com/hMquPsF.jpg -> https://i.imgur.com/SPCbaPm.jpg you can check more in our guide from here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Thank you!

Hi,

As I can see in your screens the text is set correctly, just make sure that the featured image do not have disable the caption -> https://i.imgur.com/xpUTrRJ.jpg -> https://i.imgur.com/qXi7B1P.jpg -> https://i.imgur.com/L8aw9w2.png

Let me know the results!

Hi, yes, now the mega menu is look good ->https://i.imgur.com/3662I5Z.png I’m glad that you manage the situation.
If you have other questions, let us know!
Have a nice day!

Hi,
I just checked your one of your reviews posts and this is displaying in google search results -> https://i.imgur.com/pFZvZSg.png also the results for the test -> https://i.imgur.com/k4aEBs5.png -> https://search.google.com/test/rich-results?id=biQgSHZxZK4JQcrLyEXzpQ
If this is not what you mean, please let me now!
Thank you!

Hi,

I think that you can achieve a button for enable or disable CPT, you need to set some conditions and these to be tiger by an theme option or something, but this require some more skills that I have to can help you, sorry! Also just like you said, this implementation will need to be made after each them update.

As for the tags, I do not know, it can be a cause, but I cannot say for sure.

Thank you!

I’m glad that you manage to achieve the top menu and share with others the results and options used!
Thank you!

Hi,

The Gutenberg editor is now the default WordPress editor, you can adjust it’s layout using those settings -> https://i.imgur.com/GOYoksX.png and yes this looks different because as I can see in your screenshot this is set on full screen, also this is different from classic editor.
Also this is still not working after you made the made the above steps ? if yes, then make sure that you do not have a plugin conflict with other plugins.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi, I’m glad that you manage the situation!
If you have other questions, let us know!
Have a nice day!

Hi,

Using tagDiv Composer, you need to select the header menu and remove the shadow from zone -> https://i.imgur.com/sTgRdAc.jpg
Also the background color can be set on elements, columns and rows, if your darker menu bar background is set only on element or column it will not be display on fill width, only if is set on the row and this one is stretch.
Thank you!

Hi,

Yes, if you are using a standard demo, you can use the options from theme panel, but if you are using a pro demo, then you are using a cloud header that need to be edited using tagDiv Composer.
You can edit the logo, using use our guide from here -> https://www.youtube.com/watch?v=HXQQygkCCJo also make sure that you display the image or text -> https://i.imgur.com/Zs5shNm.png -> https://i.imgur.com/v3sEEu9.png -> https://i.imgur.com/XdXqH4B.png -> https://i.imgur.com/XdXqH4B.png on mobile -> https://i.imgur.com/wqNV6vE.png
Also you can use drag and drop to set the logo where you want, just make sure that the logo element and the navigation bar has the option inline enabled -> https://i.imgur.com/8YJeJc5.jpg

Thank you!

Hi blubbering, that class is use for Inline text element -> https://i.imgur.com/YrimG23.png from tagDiv Composer, if you want to remove that class, then you need to replace that element using tagDiv Composer, you can replace it with column text or text with title element -> https://i.imgur.com/L7jAOIw.png
Thank you!

Hi,

That is quite tricky, the background color is set per column and that column element is set under the menu, therefore you need to drag the menu from there and change the color https://i.imgur.com/UgwX1Xq.png -> https://i.imgur.com/z9OovoZ.png -> https://i.imgur.com/T0pnVxY.png

Thank you!

Hi,

So, the problem that is bothering you is, that when you make a manually theme update and you have the last theme version the theme is still displaying that there are theme updates? that is just a notification will not affect the theme. Also our developers are informed by this and there will be add some new conditions for theme version checker when the theme is update manually.
But there should be no other problems, to be sure we recommended to perform the theme update in a staging or sub-domain, also it will be best to make the update with all theme disabled, there are some plugins that can interfere.
Thank you!

Hi,

I can not say for sure if there are or not some elements that can affect the weather widget, the only way to know this is if you check it, remove the code and check the results. Is possible that some js code to be cache and to provide this problem.

Thank you!

Hi,

You can add it in theme panel> analytics/js code > -> https://i.imgur.com/s9qMtsy.png the code should apply just fine.

Let me know the results!

Hi Girdhari Pandey, we got your emails and we’ll try to fix the problem as soon as possible, we’ll reply via email as soon we can.
Thank you for you understanding!

Hi,

You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate, you can do it, reset the license key from that website https://i.imgur.com/FcSzuAu.png in this way thy license will be available for the new website and you can use the theme without any problems.
According to Envato license terms a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hi, I’m glad that you mange the situation, if you have other questions, let me know!
Have a nice day!

Hi molotovman, I think that this be do to a plugin conflict, for example if you are using cloud template and you have WP Bakery activate you can face the above problem. Please check your enable plugins and if Wp Bakery is one of theme, disable it and try again.
Let me know the results.

Hi,

Unfortunately, the Disqus is not a tested plugin and we do not know exactly the steps that need to be made to work with our theme.
You can check the solutions that some users provided on our forum -> https://forum.tagdiv.com/topic/disqus-does-not-appear-2/

Thank you for your understanding!

Hi,

Indeed there seems to be some problems and the js script use for the right click, when yoast seo plugin is enable some code from this plugin is interfering with our theme code -> https://i.imgur.com/4gtgXlM.png, one of our developers is checking this problem and we’ll try to provide a fix as soon as possible.

Thank you for your understanding!

Thank you!