Hi,

I think that you updated everything but not the theme, you are using Newspaper v 10.3.5 and WP 5.5.1 but only from Newspaper v10.3.6.1 was added the compatibility with WP 5.5 -> https://i.imgur.com/X4AUBUR.png -> https://themeforest.net/item/newspaper/5489609
Please make a full backup to website and database and make the theme update -> https://tagdiv.com/update-newspaper-theme/ and yes, you can make first the update in a staging or sub-domain to see how the update is working.
After you make the theme update and the problem still persists make a test and disable all non theme plugins, clear all cache and try again, is possible to use some untested plugins that can interfere with the them functionality.

Let me know the results!
Thank you!

Hi,

Please try like this:
#td-outer-wrap .td-header-wrap {
border-bottom: 15px solid #3d3535!important;
border-top: 15px solid #3d3535!important;
}
Also if you set a border you must set a value for it as solid/dashed … you can check more in this guide -> https://www.w3schools.com/css/css_border.asp

Thank you!

Hi,

Yes, you need to comment it like this -> https://i.imgur.com/EMuTZmw.png and this will be removed -> https://i.imgur.com/l7s5IcZ.png

Thank you!

Hi,

If you want some custom changes, you can check our custom services from here https://tagdiv.com/web-development-services/ and one or our developers will check your request.

Thank you!

Hi,

For the problem with icons, is look that these are block by CORS policy -> https://i.imgur.com/pwhTqFP.png , you can fix this by follow the steeps from this article -> https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/

Hope this will help!
Thank you!

Hi,
If this is a RTL language, then the theme will not work correctly, sorry! For the moment the theme is not full RTL.
If you want to buy a RTL them we can provide a refund if you make a request here:https://themeforest.net/refund_requests/new
Thank you for your understanding and sorry for the inconvenience!

Hi,

The pro demos are made using tagDiv Composer and cloud templates from tagDiv Cloud Library, this can be edit only with tagDiv Composer, if you have WP Bakery enable the cloud templates will not work correctly, therefore please check the plugins you have and if this plugin is enabled, please disable it.
Also after wp backery is disable check the ads position.
What you can do is to set this option -> https://i.imgur.com/COpH4V0.png if is not apply -> https://i.imgur.com/CBaedSI.png for this it will be better to set a class and use the css -> https://i.imgur.com/8cWfNmW.png
.my-ads-class {
text-align: center;
}

This code need to be set in theme panel> custom code> custom css.
Thank you!

Hi,

Our background ad can be use only for an advertisement -> https://i.imgur.com/EfEFaWe.png
To make the website boxed, you need to add an background image -> https://i.imgur.com/XW14xeL.png and make sure that the options from theme colors> general is set on for boxed layout -> https://i.imgur.com/kEWotnH.png

Thank you!

Hi, you can change theme from theme panel> posts settings> sharing -> https://i.imgur.com/1nvK8Fo.png -> https://forum.tagdiv.com/design-post-pages-using-default-templates/ for this you need to make sure that tagDiv Standard Pack is activate -> https://i.imgur.com/fXTg5Xl.png
Hope this will help you!

Hi pathdigitalsolutions, the problem with Instagram was because Instagram retired a legacy API permission on June 29. Here’s their post: -> https://www.instagram.com/developer/ now in last version our developers include a new api for Instagram that has the permission to display the feeds, for this you must remove your Instagram account from theme panel, clear all cache and set the account again as in our guide -> https://forum.tagdiv.com/instagram-widget/
Let me know the results!

Hi, we are glad that you manage all the situations, if you have other questions, let us know!
Have a nice week!

Hi,

Please reset the key from Newspaper > System status and change the url from admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
After that activate the theme and try again, also make sure that you are using a valid key and not a pirate one.

Let me know the results!

Hi,

That is the mobile theme layout, this problem is usually happen when you are using the theme fore desktop and the mobile theme plugin for mobile devices and your cache plugin do not recognize the mobile plugin.
To avoid these problems, we recommend to use as a cache plugin the WP Super Cache plugin with the settings from our guide https://forum.tagdiv.com/cache-plugin-install-and-configure/ or use the mobile theme plugin only for amp -> https://i.imgur.com/QQf5SEN.png or disable it.

Thank you!

Hi,

Yes, these types of code need to be set in the head of file, by setting it in Google Analytics and JavaScript Codes -> https://i.imgur.com/cwXPnKX.png -> https://i.imgur.com/hyDBYpD.png also you can set there as much code you need.
That plugin is doing exactly what the theme is do and is no need to use an external plugin if the option exist in the theme.
Unfortunately we do not have an article or documentation for this, sorry!

Hope this will help you!

Hi,

You can remove it using tagDiv Composer and remove the text for UK -> https://i.imgur.com/beCfucq.png

Hope this will help you!

Hi,

The author can be change from theme panel for standard posts templates (https://i.imgur.com/eY47hrK.png -> https://i.imgur.com/MEVg55c.png) or using tagdiv Composer for cloud templates -> https://i.imgur.com/TRusIeF.png and right click -> https://i.imgur.com/jJsSzfm.png

Thank you!

Hi,

Unfortunately the theme do not have an option to create or edit a filter, therefore these changes need to be made in theme files.
The only solution, in this case, would be to edit the popular7, just replace in the code the “604800” seconds for seven days with the “2592000” for 30 days.
The file that need to be edited is on this path -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_data_source.php -> https://i.imgur.com/VXFW5ec.png
In order to change the text from drop-down chooser you need to edit the wp-content/plugins/td-composer/legacy/Newspaper/includes/td_config.php
-> https://i.imgur.com/rYb8fOW.png

Hope this will help you!

Hi,

Please let me know what is not ok on IE 10 or 11, maybe I do not see the problem, here is how is look for me -> https://i.imgur.com/IuWvAuR.jpg

Thank you!

Hi moss8007 and mehedi57,

Please check if you are using WordPress v5.5 or v5.5.1, if yes, then you must use the last version of Newspaper theme too (10.3.6.1), only this will work on those versions of WordPress.
Also if you already have Newspaper 10.3.6.1 and you have this problem, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).

If the problem still persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.

Let me know the results!
Thank you!

Hi arvindenvato123, make sure that you set some content in column text or text with title elements -> https://i.imgur.com/9uO7coQ.png in this way the content will be recognize by the SEO plugin.
Also the title from tab browsers can be change only with soe plugins, you can check more in this guide from seo yoast -> https://www.wearewibble.com/yoast-seo-how-to-change-your-wordpress-meta-title-description/

Thank you!

Hi,

If you are referring to the editor from tagDiv Composer, this will save the content automatic, also you can use the drag and drop to more it.
Most probably when the editor is no beg is when you set a full width row and you set in it the column text or text with title elements that can be open in editor.

Thank you!

Hi,

1. Unfortunately, there is no option for this, sorry!
2. This can be done use a custom css -> https://i.imgur.com/5a03OXy.png
.td-category-siblings .td-subcat-dropdown a{
font-size: 14px;
}
This code need to be set in theme panel> custom code> custom css.
Also you can achieve this if you are using a category template from tagDiv Cloud library.
3. The category title can be adjusted using the options from theme panel> theme fonts > pages > https://i.imgur.com/6gXzOqJ.png

Thank you for your understanding!

Hi,

Please try one more time, add these extra classes for each social template that you want to use as a widget:

Style 1: td-social-style1
Style 2: td-social-font-icons td-social-style2
Style 3: td-social-colored td-social-style3
Style 4: td-social-colored td-social-style4
Style 5: td-social-boxed td-social-colored td-social-style5
Style 6: td-social-boxed td-social-colored td-social-style6
Style 7: td-social-boxed td-social-style7
Style 8: td-social-boxed td-social-font-icons td-social-style8
Style 9: td-social-boxed td-social-colored td-social-style9
Style 10: td-social-boxed td-social-colored td-social-style10

Hope this will help you!
Let me know the results!

Hi,

fi you do not need users to login and create new accounts, then you can use the theme without problems, the theme functionality will not be affected.

Thank you!

Hi,

This can be done only if you are using a custom css like this one -> https://i.imgur.com/vSzlJyX.png
The code is this one
.td-grid-style-6 .td-big-grid-post-0 .td-module-thumb a:last-child:before {
background: linear-gradient(to bottom, #607D8B 0%, #FFEB3B 100%);
}
for each grid in part you need to change from .td-big-grid-post-0 in .td-big-grid-post-1 .td-big-grid-post-2 …
The code need to be set in theme panel> custom code> custom css.

Hope this will help you!