Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Calin
tagDiv Staff

Hi riminisparita, as long you do not made changes in theme files or theme plugins, there will be no problems to make the theme update, the theme panel setting are saved in database.
If you made change you can use our guide for child theme, also there are more methods to update the theme, you can check our guide from here -> https://tagdiv.com/update-newspaper-theme/

Hi epromd,
If you are using WordPress v5.5, you must use the last version of Newspaper theme too, only this will work on this version of WordPress.
Also if you already have Newspaper 10.3.6.1 and you have this problem, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please check the rest of settings from our guide.
Also make sure that all theme settings are as in our guide ->
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http, also make sure that you have a good connection to internet.

Let me know the results!

Calin
tagDiv Staff

Hi statenewsnation, in order to make this demo full width, you need to disable the BACKGROUND BOXED LAYOUT from theme panel -> https://i.imgur.com/eOgfwBH.png and edit it using tagDiv Composer -> https://i.imgur.com/i5IUJ9E.jpg add or select a row and stretch it after your needs -> https://i.imgur.com/WKYebPX.jpg -> https://i.imgur.com/TO1BZ3M.png -> https://i.imgur.com/Yq8UCv3.jpg
This -> https://i.imgur.com/zTgqCHu.png can be done by editing the homepage with tagDiv Composer and click on the trending to set a margin top to be move from under the css code -> https://i.imgur.com/jkCYD4b.jpg

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi andxtagdiv, normal the icons use by our theme should work on tested website -> https://i.imgur.com/vUBcgL1.png -> https://themeforest.net/item/newspaper/5489609
If you have some problems on these browsers, let us know!
Thank you!

Calin
tagDiv Staff

Hi, we try our best and we’ll try more than that. Our support team from email will try to fix the problem as soon as possible.
Thank you for your understanding and sorry for the inconvenience!

Calin
tagDiv Staff

Hi,

You can do it by editing with tagDiv Composer these pages and stretch the row -> https://i.imgur.com/i5IUJ9E.jpg -> https://i.imgur.com/WKYebPX.jpg -> https://i.imgur.com/TO1BZ3M.png -> https://i.imgur.com/Yq8UCv3.jpg

Hope this will help you!

Thank you!

Calin
tagDiv Staff

Hi TkLbIY, usually this is a cache problem, we recommend to use WP Super Cache Plugin with the configuration form our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ you can use other cache plugin, but unfortunately know the right settings only for this one.
Also if you are using the responsive version, you can check the mobile menu using tagDiv Composer -> https://i.imgur.com/2OjVQtX.png -> https://i.imgur.com/MYxJ7aT.png or if you are using the mobile theme plugin -> https://i.imgur.com/FLGPJHx.png
Hope this will help you!

Calin
tagDiv Staff
menu - reply

Hi,

As I can see the menu is working correctly, you just need to add some content in all page menu, since there is no content, there is no page/space to display the menu, that is why the menu is not display on Therapies page, because this one is empty, please add with tagdiv Composer on these page some content like in stories page and you’ll see that the menu will be display.

Thank you!

Calin
tagDiv Staff

Hi fatih-2, I’m sorry for the inconvenience!
Please continue this thread via email, there my colleagues have the possibility to login and check the problem.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Now I see where is the problem, you are using as video source Facebook, if is not YouTube link, then the thumb is not generate automatic and you need to set manually the thumb for featured image -> https://i.imgur.com/sNKmBhZ.png

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

After you install the theme, you need to install the theme plugins -> https://i.imgur.com/zoFuMQ3.png and activate the theme after that you can install any demo you like -> https://i.imgur.com/Vq9BQwD.png -> https://tagdiv.com/newspaper-theme-installing-demos/

Thank you!

Calin
tagDiv Staff

Hi

I do not promise that this option will be add in theme, but I note it on our list of suggestions and our developers will check it and they will consider to add it or not.

Thank you!

Calin
tagDiv Staff

Hi,

Please check the answer from this topic -> https://forum.tagdiv.com/topic/smartlist-not-working-more-after-wordpress-update-5-5/#post-362516

If there is still a problem, let me know!
Thank you!

Calin
tagDiv Staff

Hi,

For mobile theme you need to add this code in the functions.php that is responsible for mobile theme -> wp-content/plugins/td-composer/mobile/functions.php -> https://i.imgur.com/2QIcCte.png

Hope this will help and fix the problem on mobile version of these how are using the mobile theme plugin.

Thank you!

Calin
tagDiv Staff

Hi,

First you need to make sure that all theme requirements are set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ after that please check the extra plugins that you are using, our theme is tested only with these plugins -> https://i.imgur.com/9jpGpG5.png if you are using others, please make a test and disable theme and let only the theme plugins and tested plugins to see if the problem persists or not.

Let me know the results!
Thank you!

Calin
tagDiv Staff
Ads - reply

Hi deuja14, this is strange, I tested with Opera, Firefox and there are no 451 errors, but when I try with chrome appears these errors, what I can suggest is to try to see if these errors are affecting your website or not.
Also is look that on Firefox that ads are appearing all the time, the problem appear some times but on other browses.
Thank you!

Calin
tagDiv Staff

Hi joandajer,

I just make a test using Yoast plugin and I a have a PRO Demo and for me there is no conflict and the website is work normal, i strange that for you when you actuate the cloud template the website became so slow.
I hope that the college on the emails will be able to solve your problem, in the meanwhile it will be good if you can make a test on localhots/sub-domain/another host to see if the problem still persists. I say this because is strange that the same product for some users to work and for others not.

Thank you for your understanding and sorry for the inconvenience!

Calin
tagDiv Staff

Hi,

Usually this problem appear when the page is set in header or footer template.
Please provide some screenshots with the changes you want to make and are apply on homepage too also a link to your website will help.

Thank you!

Calin
tagDiv Staff

Hi,

I just checked the emails and we replied to all emails that you’ve sent to our support services -> https://i.imgur.com/RNNFQZm.png
If this is not what you mean, please let me know!

Thank you!

Calin
tagDiv Staff

Hi,

Yes, you can do it, all you need to do is to make sure that these files in child theme are set as in our guide ->https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Calin
tagDiv Staff

Hi,

It will be better to update the entire theme, but for this I recommend to try on localhost, sub-domain or on staging not on live website.

How to update the theme -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/

Thank you!

Calin
tagDiv Staff

Hi,

This is not so easy to do since there is no option on read more button to ad an icon.
You can try to add an icon or image as in this guide -> https://krasimirtsonev.com/blog/article/CSS-before-and-after-pseudo-elements-in-practice

Hop this will help!

Calin
tagDiv Staff

Hi,

You can try a quick fix, try to use Enable jQuery Migrate Helper and check if tagDiv Composer is working again or not.
Another alternative is to add a fix in theme files, for this you need to go on wp-content/themes/Newspaper/includes/wp-booster/wp-admin/js/tagdiv-theme-plugins-setup.js and replace the jQuery(window).load(function () { from line 234 -> https://i.imgur.com/agaEJWA.png with jQuery(window).on(“load”, function () { -> https://i.imgur.com/zBFX5Ye.png also you need to do the same on this file wp-content/plugins/td-composer/assets/js/js_files_for_wp_admin.min.js but since this file is minify you can replace the code inside it with this one ->https://pastebin.com/YTiYVfU4
These warnings will be fix for the coming updates!
Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

what you can do is to make a test with a normal mega menu (use tagDiv Composer and add a new header menu where to select a mega menu), in this way we can discover if the problem is from the settings that were made on the layout header or is a general problem.

Let me know the results!

Calin
tagDiv Staff

Hi,

I think that you are referring to this space -> https://i.imgur.com/RUnzvby.png
In order to remove the gap you can edit the page and set to the first row a margin top
-40 https://www.screencast.com/t/XHpfT49oE9U or you can use custom css -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
-> https://i.imgur.com/jGHYu2s.png
.td-main-page-wrap {
padding-top: 0px;
}

This code need to be set in theme panel> custom code> custom css.

Hope it will help you!

Viewing 25 posts - 14,876 through 14,900 (of 35,335 total)