Hi web@apmarketing.de,

Please provide me a link to your website where I can check these ads, also some screenshots with the settings you’ve made will be very helpful. Also you can check our documentation for non adsense ads -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/ Custom ad spots -> https://forum.tagdiv.com/custom-ad-spots/

Thank you!

Hi web@apmarketing.de,

The mobile theme plugin is use to gain a better page speed for mobile devices, but, you need to set a new content for pages in mobile editor without using any builders. Also is not necessary to use it, you can use the responsive version.

Also the top bar with top menu will not be display on mobile devices, this will be display on larger screens only. The mobile device is using anther type of header, is not the one from desktop, therefore this top menu will not be display. In some cases you can use code to display it but this is not working anytime.

Thank you for your understanding!

Hi,

I just checked your website on macOS 10.14.4 and for me on safari everything was normal -> https://i.imgur.com/BbFpWMm.png -> https://i.imgur.com/MwLIHim.jpg -> https://i.imgur.com/CWmax6P.jpg also the safari version that I tested is v12.1

Thank you!

Hi

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!!

Hi gaurav.c.delhi@gmail.com,

But this is not suggested by the author name -> https://i.imgur.com/952qTLP.png, maybe I do not understand correctly.
Also the page and cloud templates can be edited with tagDiv Composer and you can add the elements from tagDiv sidebar.

Thank you!

Hi,

That documentation is for standard demos, if you are using a pro demo, these are using cloud templates from tagDiv Cloud Library, these can be edited using tagDiv Composer. In your case you need to edit the homepage and use the right click on the elements you want to remove.

Thank you!

Hi,

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!

Hi,

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Hi

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If the problem persists, please provide me some screenshots with this problem.

Thank you!

Hi rammancelita,

Make sure that all the settings for WP Super Cache are set as in our guide (this is the option that is use for mobile in special https://i.imgur.com/CHOf1XE.png), also if you are using other cache plugin these can interfere and cache the mobile on desktop.

Thank you!

Hi tom.cox155,

As I can see you are using the responsive version for mobile, this can be adjusted using tagDiv Composer -> https://i.imgur.com/rlN0Sj8.png the flex elements can be set per device -> https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hi FietsersbondHZ,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for your understanding!

Hi,

Pleas note that Infinite Loading can be enable only on single post template from tagDiv Cloud Library also these kind of templates can be editable only with tagDiv Composer, in your case you want to set the widgets for this you need to edit the cloud template and add the widget sidebar element and select the sidebar you want to display on the post that has apply this cloud template. -> https://imgur.com/kdF2np

Thank you!

Hi,

Normal there is not the same font, for example if you have more types of fonts set in theme panel, then all these will be load.

Thank you!

Hi,

That is a very old version, but if you want that version, you can send us an email at contact@tagdiv.com and ask for that version, we’ll try to provide it to you.

Thank you!

Hi,

When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache plugin, this is a free plugin and tested with our theme, also we have a guide for the settings you should do -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate them and make a test.

Also using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

Thank you!

Hi,

If you want to remove the “ABOUT US” block then you’ll remove the “Privacy Policy” too, but you can use a custom css only for about section:
.td-footer-description .block-title {
display: none;
}
The code need to be set in Theme panel> Mobile theme> Custom code> css.

The amp plugin need to be use with mobile theme plugin, as results the amp will have the same templates as mobile theme.

Thank you!

Hi Karen Taylor, we recommend to us the amp plugin with mobile theme plugin, in this way the settings from mobile theme will reflect on amp too. For example the background color -> https://i.imgur.com/NmtZQUs.png -> https://i.imgur.com/pIqfE4H.png also for removing the author from post you can use the option from theme panel -> https://i.imgur.com/YuH6a0t.png

Thank you!

Hi,

This option is available only on the slider element from tagDiv Composer -> https://i.imgur.com/OX4M90z.jpg it can not be assigned to other elements as flex block.

Thank you!

Hi travelmallnews,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persist, please provide me a link where I can inspect these issues.

Also what was the mode what you use for theme update?
Usually when you update the theme, this is disable and the widgets from the theme are moved in “Inactive widgets ” https://i.imgur.com/zVOahk2.png -> https://i.imgur.com/55wbC7q.png only if are WordPress widgets then these will be still enable.

Thank you!

Hi,

That background image is set as global in them panel -> https://i.imgur.com/FJsWV8O.png

Thank you!

Hi,

For that you need to stretch the row from 1400px to max width, edit the page with tagDiv Composer, click on the row that is holding the Middle Sections and set the row stretch like this -> https://i.imgur.com/zFHu3xD.jpg

Thank you!

Hi worldinsport,

Usually the h1 is set on logo, if you are using a cloud header from tagDiv Cloud Library, you can have a different H1 per page/posts, another way is to using the Page Builder + Page Title on page template, this should set your page title as h1 and remove the h1 from logo.
If you want that your title to have the h1 set instead of logo, then please check if you are using a cloud header, if yes, then you can edit it with tagDiv Composer and disable the h1 -> http://prntscr.com/q1ohji from desktop and make sure that you do the same for mobile logo -> https://www.screencast.com/t/xVUjIMUelXA2 -> https://www.screencast.com/t/ABTw6DUnbMjH and the problem will be solved!

The above code that you mentioned is set in many files, but is not the one that is set the h1 -> https://i.imgur.com/OToEtow.png

If there is still a problem, please provide me a link where I can check this problem.
Thank you!

Hi,

1. If you are using the mobile theme plugin with amp, please make sure that these thumbs are enable in theme panel -> https://i.imgur.com/tJwYaS4.png also make sure that you do not have a plugin conflict.

2. The size of featured image can be set on single post templates from tagDiv Cloud Library, these can be edited with tagDiv Composer -> https://i.imgur.com/I48JRwu.jpg

Thank you!

Hi,

I just checked again and for all post the amp ads appear -> https://i.imgur.com/exFySJX.png -> https://i.imgur.com/69m1zQe.png -> https://i.imgur.com/BoWHxvb.png
If you want you can check to see if there is not a plugin that is interfering and the ads are block.

Thank you!