Please provide all this and the key via email.
Hello,
I’m not sure I understood exactly what you’re saying, I apologize! But if you mean that you bought a license and activated the theme on a domain with it and in the My license tab that domain appears but also the message you said, then you don’t need to worry.
Thank you!
Hi,
Please get in touch with us via email at contact@tagdiv.com and provide wp-admin access and the license key. We’ll check it as soon as possible.
Thank you!
I’m glad that everything is working in the end!
Hi,
I just checked the website and this seems to be ok now – https://i.imgur.com/vhKr1t5.png
Do you still have the problem?
Hello,
I would like to inform you that the license may be used for a maximum of two users. Normally, it is intended for a single user, but we have agreed to allow two in this case, as there are situations where a test domain is required.
Please note that if the license is applied to multiple active domains, we will not be able to provide support. We can intervene only if a domain is no longer active or no longer uses the theme.
For this, you need to contact us via email at contact@tagdiv.com and provide the license key. We’ll make a request for the key to be checked.
Thank you for your understanding.
Hi,
I just checked the page and for me both columns, the first one is https://i.imgur.com/xGk54Dl.png, https://i.imgur.com/ikNoZ9N.png what I do not see if the mobile header.
https://forum.tagdiv.com/header-manager/
Thank you!
Hi,
I added the Instagram share to our list.
Thank you!
Hi,
For users with the Yoast SEO plugin who have the gallery problem, please go to Yoast Settings > Site basics and make sure that the option for “Force rewrite titles” is disabled – https://i.imgur.com/XdEl9cv.png. This should resolve the problem.
Thank you!
Hi Peter,
If you’d like, please contact us by email at contact@tagdiv.com
and provide wp-admin access. We’ll investigate what’s causing the issue with the gallery and Yoast SEO. I also ran several tests on my own installation and everything appears to be working correctly, so the problem may be related to specific settings on your site.
Hi,
I recorded a new screen capture, and everything seems fine on my end. There was one moment where the sidebar didn’t display for about one second, but I wasn’t able to reproduce the issue again. You’ll see it in the screen recording. https://we.tl/t-ZDcRvNMHUE The problem is that if I can’t reproduce the situation, I can’t give you a solution that is verified to work, only suggestions, and these may or may not work.
From what I can tell from the recording you received, somehow the code used to hide and display the content in the main column affects the sidebar column by moving its position.
Hi,
There could be more situations, if in the tagDiv Composer is displaying, then it can be related to an extra plugin interfering, please do a test using only tagDiv plugins.
Another situation is to have the column sticky and there can be some problems with that option, if possible, please provide a link where I can investigate the problem.
Check if the sidebar column is under the main column or over it.
Thank you!
Hi,
Unfortunately, I do not have a Mac to test it on a real device, and it appears that those simulators are not displaying the error.
The problems that can be on Safari are usually related to:
– position: sticky;
Parallax or “Zoom” effects in blocks:
– transform: translate3d()
– transform: scale()
Box-shadows
This uses a WebKit-specific media query that ONLY Safari matches:
/* Safari-only CSS */
@media not all and (min-resolution: 0.001dpcm) {
@supports (-webkit-touch-callout: none) {
/* Your Safari-only styles here */
.td-module-image,
.td-image-container,
.tdb-header,
.td-header-wrap {
transform: translateZ(0);
will-change: opacity, transform;
}
.td-block-span12 .td_module_flex,
.td_module_10,
.td_module_11,
.td_module_1 {
box-shadow: none !important;
}
}
}
Hi,
If you want to globally remove the author from blocks, you can do this from the Theme Panel settings: go to Newspaper > Theme Panel > Block Settings > Meta Info on Modules/Blocks (https://i.imgur.com/7P6nxtv.png).
For single posts, you’re using a cloud template. To remove elements there, open the template in tagDiv Composer, select the elements you don’t need, and simply press the Delete key (or right-click the element and choose Delete from the menu). https://i.imgur.com/UsJvNAU.png – https://i.imgur.com/bCSgUTC.png
Thank you!
Hi,
If you are referring to the pop-up modal, then the only way to add extra fields is to edit the theme files, use a child theme ….
What can be tried is the new option for login/register that is added in tagDiv Composer by the plugin tagDiv Optin Builder.
Thank you!
Hi dataconurbano, sorry, but I do not understand why you need that code? The theme provides the option to display pagination for categories.
If you want more control over categories, you can use a cloud template for categories, which you can edit using the frontend builder tagDiv Composer.
Hi,
I checked the provided screenshots and teh settings look to be ok, I believe there is something extra interfering, so the results are not displayed on your website. If you want, we can take a closer look. For this, we will need to create a full backup and contact us via email at contact@tagdiv.com and provide WP-Admin access to investigate the situation.
Thank you!
Hi,
Whenever banners or images are placed inside an ad block element or added through the theme panel, ad blockers will automatically detect and block those sections. If you want to avoid this, you’ll need to use a regular image element instead, where you can select the image from your website and add a link to it. This can be done using tagDiv Composer on pages and cloud templates (unfortunately, it won’t work with the standard header you’re currently using).
Thank you!
Hi Lekler,
Thank you for sharing with our community!
Hi,
Can you please provide a link to the page with the tab element to check it? Or at least a screencast or some screenshots so I can recreate the settings and see what should be done to resolve the problem you are facing.
Thank you!
Hi,
I recommend asking your host to check if mod_security is enabled. If it is, ask them to disable it and then test again to see if the issue with Composer persists.
Additionally, make sure there are no restrictions in place that limit query execution time to a maximum of 10 seconds.
Hi,
If a page has been made using the theme builder tagDiv Composer, then it will be necessary to use it to edit the page, if you use the wordpress editor, you will see only the shortcode.
Hi,
Please check if you have Rank Math SEO plugin, if you have it disable the Slack Enhanced Sharing option from the plugin: https://prnt.sc/XuShc0tCzQvy
https://prnt.sc/d61jK5Z3FPDr
Hi,
Please check if you have Rank Math SEO plugin, if you have it disable the Slack Enhanced Sharing option from the plugin: https://prnt.sc/XuShc0tCzQvy
https://prnt.sc/d61jK5Z3FPDr