Hi,

Please provide a link where I can inspect this problem, in this way I will be able to provide an working answer.

Thank you for your understanding!

Hi,

Make sure that you are using Newspaper v10.3.4 then the shortcode should be display on single post templates -> https://i.imgur.com/zFDvyU7.png
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
If this is still not displaying, you can use text with column or text with title elements.

Thank you!

Hi,

You can do this using tagDiv Composer and a cloud header from tagDiv Cloud Library, edit it and set a row under the menu after that set some logos -> https://i.imgur.com/KYfbauT.png -> https://i.imgur.com/dy5eKlm.png the results will be -> https://i.imgur.com/jI43h5U.png

Thank you!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
If there is still a problem, deactivate and delete tagDiv plugins and reinstall them from here -> https://i.imgur.com/WcraArG.png

Let me know the results!
Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email and provide some more details and screenshots about this problem.

Let me know the results!
Thank you!

Hi,

You can try v10.3.4 but first:
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.

The update option was added in our theme from v10.3.1 that is way that is the last version available.

Let me know the results!
Thank you!

Hi,

Please make sure that you’ve made the update as in our guide from here -> https://tagdiv.com/update-newspaper-theme/ make sure that theme plugins are activate -> https://i.imgur.com/q8pT3eH.png

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard pack), also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Is look like there are applying different style -> https://i.imgur.com/1xMgOlu.png indeed the question is way? it should be the same, that is the only post that has this difference for button?

Thank you!

Hi,

1. You need to use the option form theme panel -> https://i.imgur.com/nT8TAlG.png -> https://forum.tagdiv.com/login-how-to-enable-user-registration/

2. You can change the mobile logo size to be bigger only if you are using a cloud header from tagDiv Cloud library, this can be edited with tagDiv Composer and adjust -> https://i.imgur.com/6blCyI2.png

3. If you are referring to this -> https://i.imgur.com/m5vUkh7.png this is the logo on desktop and on mobile is this one -> https://i.imgur.com/3kzGMow.png

Thank you!

Hi,

I just checked this -> https://i.imgur.com/q2ZNRY8.jpg and for me is displaying, maybe this is a rare case, please provide me a link where I can inspect it and some more details and screenshots.

Thank you!

Hi,

You need to check the Layout tab and scroll down, you can use the search element to find fast the element -> https://i.imgur.com/gkkZexD.jpg

Hope this will help you!

Hi,

I just checked this plugin and is working on posts only if you are suing standard post templates, on cloud templates is not working and you can set it on page without problems -> https://i.imgur.com/QD1UFzF.png -> https://i.imgur.com/9oK0QFu.png -> https://i.imgur.com/MU9MshR.png results -> https://i.imgur.com/g6U9wIF.png
Also please note that we can offer support only for tested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you!

If you have other questions, let us know!
Have a nice day!

Hi,

Did you use some custom css for internet explorer ? is look that this is apply on edge too, please try this css
html[class*='ieEdge'] [class*='td_flex_block_'] .td-module-container{
display:flex;
}
If is nor apply replace it with this one
html[class*='ieEdge'] [class*='td_flex_block_'] .td-module-container{
display:flex!important;
}

Let e know the results!
Thank you!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.

Please try to open the category page from theme panel (after you disable all themes plugins) and check to see if there are still some problems -> https://i.imgur.com/kFCf7mr.png

Let me know the results!
Thank you!

Hi,

Unfortunately the cloud footer can be edited only live for the moment, sorry!
Also you can check and adjust the footer elements by changing the view port in tagDiv Composer -> https://i.imgur.com/Kz6WIS8.png also you can check the flex block layout per device -> https://i.imgur.com/yE5ihsn.png

Or you can use the mobile theme plugin, but there are only few customization that you can do. -> https://forum.tagdiv.com/the-mobile-theme/

If the problem with “Warning: getimagesize” persists, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi,

I just checked the pagination with my mobile and now is look that this is the only problem -> https://prnt.sc/skcbzz but is look that the code set in custom css section affect the desktop -> https://i.imgur.com/69TCHBH.png I tried my best to help you, but I can not make the first button to be full width without affect other pages, sorry!

Thank you for your understanding!

Hi,

Then maybe you are not referring to social media from author bio and to social media network, these can be set from here => https://i.imgur.com/UHexBUT.png
If this is not what you mean, please provide me some more details and some screenshots.

Thank you!

Hi,

Please check to see if the review option is enable in theme panel -> https://i.imgur.com/sCppMAC.png -> https://forum.tagdiv.com/reviews-2/
Make sure that you have set the star reviews -> https://i.imgur.com/N2seDja.png -> https://i.imgur.com/r2fARwe.jpg -> https://i.imgur.com/tYo4OrH.png
Also if you are using a single post template from tagDiv Cloud Library, you can edit it with tagDiv Composer and add the elements for review -> https://i.imgur.com/hDLif66.png

Hope this will help you!
Thank you!

Hi,

I just checked and for me is look like this -> https://i.imgur.com/gsYydKS.png -> https://i.imgur.com/6jRMP72.png
Please provide some more details and some screenshots about this problem.

Thank you!

Hi,

If you can not activate the theme using our guide -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Please send us an email at contact@tagdiv.com and provide admin login, website link, licence key and cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

I just try again, this is the code that I have set -> https://i.imgur.com/l7Jirsy.jpg using only this css for desktop -> https://i.imgur.com/tQALrYh.jpg and for me the results on mobile are -> https://i.imgur.com/ugETCew.png (you need to refresh the page to see the results). Please try with banners/images like in my example and let me know the results.

Thank you!

Hi,

Sorry, our theme do not has this option.
Please check this article -> https://www.quora.com/How-do-I-embed-content-from-other-sites-external-webpage-section-of-a-page-in-my-WordPress-page
How to embed WordPress iFrame: With and without using plugin

Hope this will help you!

Hi,

For the share problem, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Hi, if you modified the single post template and you want to set the original one, you can download it again from tagDiv Cloud Library.

Thank you!

Hi,

So if you like some other demos, you can import sections from these in your page with tagDiv Composer -> https://i.imgur.com/ZNjHDHm.png -> https://i.imgur.com/73X5XCJ.png or you can import the cloud templates -> https://i.imgur.com/kUmGUgS.png and set them on posts,categories …

Thank you!