Hi,
Thank you should be able to set the template for language directly in theme panel, or if you used until not string translate make sure that this is still activate -> https://i.imgur.com/VPXOS4P.png
Let us know the results!
Hi,
The update to v10.3.4 was made only for security, there are nothing else change in the theme -> https://i.imgur.com/VPXOS4P.png but this problem is on our list and will be fix.
Thank you!
Hi gerayalad,
You need to make sure that the theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also you need to have a minimum for your server -> https://i.imgur.com/AT2iSgP.png also there can be other elements that interfere with the theme and the site goes down.
Thank you!
Hi,
If that element is set and is not working it can be because of the cache plugin -> https://i.imgur.com/lk6JZYk.png -> https://forum.tagdiv.com/ajax-view-count/
Thank you!
Hi,
Make sure that you have set some reviews on your posts -> https://forum.tagdiv.com/reviews-2/ because only if the post has review can display the reviews in flex block.
Thank you!
Hi,
If want to use the responsive version of theme and you are using a cloud header, the you can edit it with tagDiv Composer, the open menu can be edited from here -> https://i.imgur.com/GCmgIV9.png -> https://i.imgur.com/MPswEaF.png
If you are using the mobile theme, you can use only these settings -> https://i.imgur.com/R9imuZw.png
Thank you!
Hi,
I just checked your website and I do not found 406 status only 200, 204, 302 and one for on image is 404 -> https://i.imgur.com/ya8vcXa.jpg
Please provide some more details.
Thank you!
Hi,
If you are using a pro demo, the footer is a cloud template, then you’ll need to edit it from a page, for example, you can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole web-page from fronted).
Thank you!
Hi,
Only on attachment page will be display the description for images, inside the post will be display the caption.
Thank you!
Hi,
That is because you are using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png
Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
Hope this will help you!
Thank you!
Hi,
If is only the massage, then is no problem, but is there are some problems to the website after update, let us know and we’ll try to fix it.
Thank you for your understanding!
Hi,
You need to make first a full backup to the theme and database, after that you can make the update, if something is going wrong, you can restore the backup to for database and theme.
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Thank you!
Hi,
Unfortunately I do not have ac css to see the image -> https://i.imgur.com/Hq1CCc0.png
Make sure that your posts has set a featured image or video -> https://forum.tagdiv.com/featured-image-or-video/
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
Thank you!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
All pro demos are using cloud templates from tagDiv Cloud Library, these can be edited only with tagDiv Composer, so you are using a single post templates this can be edited with tagDiv Composer and you can adjust it as you want -> https://i.imgur.com/eMV43pi.png use the right click to remove elements -> https://i.imgur.com/MVBO1sm.png after you remove all the elements from sidebar set the set row from 2 in 1 -> https://i.imgur.com/ofpISOQ.png
Thank you!
Hi,
Those are some extra parameters for schema, also these parameters are optional, is no need for them, therefore you can ignore the warnings, this will not affect your website.
If there is a problem, let us know!
Thank you!
Hi,
Please make sure that you make the update as in our guide from here -> https://tagdiv.com/update-newspaper-theme/ also do not forget to activate the theme plugins, this will solve the shortcode problem -> https://i.imgur.com/Pja6U3I.png
If there is still a problem, please provide some more details and some screenshots.
Thank you!
If you have other questions, let us know !
Have a nice day!
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Sorry, I do not understand, please provide some more details and some screenshots.
Thank you!
Hi,
The option for left align will display the blockquotes on the haft left post content -> https://i.imgur.com/cdhEttv.png -> https://i.imgur.com/LZPxnYW.png if you want to have the blockquotes full width but align text left left use these options -> https://i.imgur.com/Q0PCuDG.png -> https://i.imgur.com/n42AGzJ.png
Thank you!
Hi,
Please check the update tab -> https://i.imgur.com/N3LZ0Ai.png after that the problem should be solved.
Let me know the results.
Thank you!
Hi,
Please make a test, set the language in WordPress on US -> https://i.imgur.com/XmEKu7p.png save the settings, re-save the permalinks and check again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
The only page where I find the covid elements is this one -> https://i.imgur.com/y2OZaZb.png and on this the data is displaying correctly, if is not this the problem, please provide some more details and some screenshots.
Thank you!