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Calin
tagDiv Staff

Hi thenews24goaweb, please check the answer from this topic -> https://forum.tagdiv.com/topic/header-sticky-issue-in-mobile-version/
Thank you!

Calin
tagDiv Staff

Hi,

Unfortunately using a cloud template this can not be done, but you can try another think, you can set the image in side the post with left align and edit the single post template with tagDiv Composer and use the right click to remove the single featured image. In this way you can set the featured image on post and this will be display on modules and the images set inside the post content will be display as “featured image”.

Thank you!

Calin
tagDiv Staff

If you have other questions, let us know!
Thank you!

Calin
tagDiv Staff
Calin
tagDiv Staff

Hi divyansh7770,

Please note that Revolution Slider that we provide is a Bundled Plugins in our theme. No need to activate it, simply ignore the activation messages and you can use it for the sliders that our theme is providing -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/. It is a bundled plugin, you can use it fully without the need of a activation key.
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
If you want to have full access to this plugin, then you’ll need to buy a licence key for it, the licence key that you get to activate the theme is working only for our theme, you can not activate other theme or plugins with it.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

The links from the author bio can be set and remove from author profile -> https://i.imgur.com/OQ3QLkq.png

Thank you!

Calin
tagDiv Staff

Hi,

Please provide some more details about what you want to remove, also some screenshots and a link where I can inspect them will help.

Thank you!

Calin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

You can try this custom css for mobile theme -> https://i.imgur.com/7gOv6dg.png
#td-outer-wrap {
background-color: #222;
}
#td-outer-wrap * {
color: #fff;
}

The code need to be set in theme panel> mobile theme > custom code> css.

Hope this will help you!

Calin
tagDiv Staff

Hi,

Yes, the cloud templates can be edited with tagDiv Composer, also there are some cloud headers that do not has set the sticky version -> https://i.imgur.com/U3df6Ut.pngand you’ll need to set it with tagDiv Composer here is a video for how to set the logo, you’ll learn how to activate the sticky menu -> https://www.youtube.com/watch?v=HXQQygkCCJo

Thank you!

Calin
tagDiv Staff

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme, cache plugin or CDN, deactivate them, clear all cache and try again.

Also if you are using a PRO demo or cloud templates, that is why the theme panel settings are not apply. Using cloud template from tagDiv Cloud Library, you’ll need to edit the cloud template using tagDiv Composer and set on the elements the color and style you want.

Thank you!

Calin
tagDiv Staff

Hi,

Our theme have a spacial place for custom code in theme panel -> https://i.imgur.com/U44gNlZ.png also the pages and cloud templates can be edited with tagDiv Composer and you can adjust the style elements https://i.imgur.com/tJhWuw2.png
For Unordered list you can use the element from Gutenberg -> https://i.imgur.com/4BJGkcV.png also the words can be highlighted can be done on words like this https://i.imgur.com/z956M7Z.png -> https://i.imgur.com/QMxOPUz.png

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,

If you are using a pro demo, the footer is a cloud template, then you’ll need to edit it from a page, for example, you can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole web-page from fronted).

For Warning: getimagesize =>
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please enable the option in PHP.Ini as you can see here: https://stackoverflow.com/questions/37531149/php-getimagesize-not-working-on-external-links That allow url is 0 on your side. You can ask your host to do this.

Thank you!

Calin
tagDiv Staff

Hi,

The margin can be change only with custom css -> https://i.imgur.com/Ro8u5Bj.png this code will apply only on these images that are aligned left and are set in a text with title element ->
.td_block_text_with_title .alignleft {
margin-right: 12px !important;
}

The code need to be set in theme panel> custom code > custom css.

The only elements that can display text around the image are text with title and column text.

Thank you!

Calin
tagDiv Staff
Calin
tagDiv Staff

Hi owais78666,

Once that we approve the refund we can not longer cancel it, you’ll need to contact envato team for this -> https://forums.envato.com/t/how-to-cancel-refund-request/142917

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

If you want to be redirect to homepage when you click on author then disable the settings for author archives from Yoast.

Thank you!

Calin
tagDiv Staff

Hi,

1. The shortcode need to be set with tagDiv Composer and it need to be set in a column text or a text with title in text area -> https://imgur.com/mdPpuaM
2. Please check this similar topic about full width -> https://forum.tagdiv.com/topic/how-can-i-change-the-newspaper-theme-to-full-width/

If you want to have two sidebars on a page or single post template from tagDiv Cloud Library, then you can set them with tagDiv Composer, all you need to do is to set the row layout -> https://i.imgur.com/dscdAKe.png and now set the content in the middle and the sidebars in left and right column.

Thank you!

Calin
tagDiv Staff

Hi,

If you have some questions, let me know!

Thank you!

Calin
tagDiv Staff

Hi,

The posts should be display automatic on homepage, if there is no block that display it, then it should be displayed in “LATEST ARTICLES” -> https://i.imgur.com/xxR8GbE.png
If this is not what you mean, please provide some more details and some screenshots!

Thank you!

Calin
tagDiv Staff

Hi,

If you are referring for example to block 9, you can edit it with tagDiv Composer -> https://i.imgur.com/jHgVcQz.png
If this is not what you mean, please provide some more details and some screenshots.

Thank you!

Calin
tagDiv Staff

Hi,

If you are using the social counter of Instagram, make sure that you set in theme panel the api key -> https://forum.tagdiv.com/instagram-widget/ also for YouTube you need to use an api key too -> https://forum.tagdiv.com/youtube-api-key/ after that the social counter should work -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Also if you are using cache plugin, you need to clear all cache.

Let me know the results!
Thank you!

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