I can not find the email sand by you, please provide the email address to can serch for it.

Thank you!

Hi,

If you are not satisfy and you are facing a lots of problems or you can not achieve what you need, you can make a request here -> https://themeforest.net/refund_requests/new and we will approve it as soon as possible.

Thank you!

Hi,

Sorry, we do not know a mother to hide it for detectors.
You can check some articles from Google:
Lesson 3 – How to Hide Your Site From WordPress Theme Detectors
HOW TO HIDE YOUR THEME FROM WORDPRESS THEME DETECTORS?

Thank you!

Hi,

The cloud template are all made with the same elements and are saved in database, there is no finical files for cloud templates, only the shortcode.
Please just try like in my example and make sure that you are using that element on your post template.

Thank you!

Hi,

You can use the mobile them only for amp version -> https://i.imgur.com/mmQWJC9.png also you can use the mobile editor -> https://forum.tagdiv.com/the-mobile-theme/ to add content for mobile pages and you can display more blocks/grids using these options -> https://i.imgur.com/DPw3npx.png
Or you can use this option with out mobile theme -> https://i.imgur.com/Qaly90z.png

Thank you!

Hi,

I just checked the problem you mentioned but instead of that problem I see that you have the mobile theme on desktop -> https://i.imgur.com/zMdaoSw.jpg this is usually a cache problem.
Also is look that now the logo image is not find -> https://i.imgur.com/rFwrSy0.jpg
Make sure that you set an logo that is working, after that if there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem still persists and you get other emails from WordPress let us know!

Thank you!

Hi,

What you ask is a custom work. Please note that mobile theme plugin do not display the sidebar, only the post content, if you want to display the sidebar you can use the responsive version.
Also if you want to implement the sidebar in mobile theme plugin, you can check our custom services from here : -> https://tagdiv.com/web-development-services/

Thank you for your understanding!

Hi,

You can achieve this only if you are using a cloud header from tagDiv Cloud Library, this cane be edited width tagDiv Composer -> https://i.imgur.com/ZV8y92H.jpg and add a new menu -> https://i.imgur.com/AD3ta55.png selct the menu and set it inline and align right -> https://i.imgur.com/I60C4uR.jpg, the results will be -> https://i.imgur.com/P8OhO2e.png

Thank you!

Hi,

For this you can try the post style 8 -> https://i.imgur.com/Yv5klFC.png the results will be -> https://i.imgur.com/dO7alGh.jpg

Thank you!

Hi, Thank you for sharing the fix for this problem!
Have a nice day!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins and amp, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Please check this similar topic for more solutions -> – https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Hope this will help you!
Thank you!

Hi,

Sorry, it looks that your email got in our spam, we’ll replay as soon as possible.
-> https://i.imgur.com/ikgfYUP.png

Sorry for the inconvenience!

Hi,

Unfortunately there is no general option for this, sorry!
Please read similar topics:
-> https://forum.tagdiv.com/topic/force-full-width-on-categories-post-grid/
-> https://forum.tagdiv.com/topic/homepage-full-width-content/
Also there are elements that can not stretch complete, please provide me a link to your website to check the elements you are using.

Hope this will help you!
Thank you!

Hi,

For the moment this is not possible, sorry! Maybe this will be add in the coming updates, in the meanwhile, the only thing that you can do is to save the file that are change by to and set the changes back after theme update.

Thank you for your understanding!

Hi,

The ads problem is only for a specific place, or these are not displaying no matter where they are set/placed?
Please provide me a link where I can check this problem.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you

Hi,

The revolution Slider that we provide is a Bundled Plugins in our theme. No need to activate it, simply ignore the activation messages. It is a bundled plugin, you can use it fully without the need of a activation key
– https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
How to install Revolution Slider v5 -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Thank you!

Hi,

You can adjust the homepage using tagDiv Composer, also if you want to display widgets on homepage, you need to set them in a sidebar and set with tagDiv Composer the widget sidebar element ( https://imgur.com/SfhD4ec and you can assign it from here -> https://i.imgur.com/tOXA4Lo.png or you use tagDiv Composer, edit the page with it -> https://i.imgur.com/FwjipON.png and use the widget sidebar element -> https://i.imgur.com/K5HDmpp.png)

Thank you!

Hi,

We recommend to enable only the fonts you are using, if you are using only default fonts, then you disable the Google -> https://i.imgur.com/dbVIWMk.png fonts if you do not use none of them and you are using custom fonts -> https://i.imgur.com/IZGhOga.png, then you can disable both.

Hi,

The date format can be set from here -> https://i.imgur.com/uyQtFIK.png -> https://wordpress.org/support/article/formatting-date-and-time/
If you are using a cloud header from tagDiv Cloud Library you can edit it with tagDiv Composer -> https://i.imgur.com/lkwNbdV.png
Also you code can be set in column text or text with title like this -> https://i.imgur.com/uvZ6rFM.png -> https://i.imgur.com/iI7cKGE.png)

Thank you!

Hi,

You can check our custom services from here -> https://tagdiv.com/web-development-services/ a developer from our team will handle your request.

Thank you!

Hello !

Please try using the manual activation.
You can find the how to for the manual activation here: https://www.screencast.com/t/EL4k48Lq ; https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Thank you !

Hi fatih-2,

Please provide a link to your website and some more details and screenshots that you’ve made to remove the sticky menu, also the above suggestion is available only from Newspaper v10.3.2

Thank you!