Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also make sure that you have the last version of the theme Newspaper v10.3.2

Let me know the results!
Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

I just checked these thumbs and the images seems to be encrypted -> https://i.imgur.com/nxVO79n.png this is most probably for some plugins, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Unfortunately the standard post style can not be edited with tagDiv Composer, but you can get a single post templates or other templates from tagDiv Cloud Library, edit theme using tagDiv Composer and set it as in our video tutorial from here -> https://www.youtube.com/watch?v=I1R3j1QYod0

Hope this will help you!
Thank you!

Hi,

Make sure that wp memory limit is at list 256MB and you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel also please provide on email the licence key. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

As I can see the style is not apply on your website -> https://i.imgur.com/8Zttp5P.png most of the cases this problem were from untested plugins, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

The above documentation was to increase your page speed on your website is possible to take to long until the css is loading and that is way it’s say is not mobile friendly also it can be a plugin conflict.
Also here is one of our live demo that have the mobile theme plugin -> https://demo.tagdiv.com/newspaper_local_news/ and this is mobile friendly -> https://i.imgur.com/uOMZXJk.png -> https://search.google.com/test/mobile-friendly?utm_source=gws&utm_medium=onebox&utm_campaign=suit&id=AfR8pAiIUesXegRjru3UnA

Thank you!

Hi,

The h4 from the mobile theme on “Latest articles” can be change only from the theme code -> wp-content/plugins/td-composer/mobile/front-page.php -> https://i.imgur.com/Pyib5D0.png
Please notice that all these changes in them files will be lost when you’ll update the theme.

Than you for your understanding!

Hi,

Unfortunately not, all the posts titles from all the blocks/flex blocks/grids are using the same module, and the mega menu use flex blocks to display the post as in page content.

Thank you for your understanding!

Hi,

Please note that all changes made in theme files will be lost when you’ll update the theme.
Also I just checked your website and you have one h1 for desktop and mobile -> https://i.imgur.com/FFVurVm.png using the responsive version.
If this is not what you mean, please provide some more details.

Thank you for your understanding!

Hi,

The post is look in this way -> https://drive.google.com/file/d/1KDiMBBU8syO_fV8ZiLrjamtm_SsZA6mU/view because it was made like this as article not like template -> https://i.imgur.com/Ex4ZjrQ.png in order to make the text like that you need to use the classic element from Gutenberg and this option https://i.imgur.com/WMOxaog.png -> https://i.imgur.com/rYnKrIe.png -> https://i.imgur.com/4CA3PhJ.png

Hope this will help you!
Thank you!

Hi,

In this was was design the single post template for the Critic demo to display the featured image, you can check this on out live demo -> https://demo.tagdiv.com/newspaper_the_critic/2019/11/14/td-post-reliving-old-memories-with-morris-serenity/
In order to change it, you need to edit the cloud template with tagDiv Composer -> https://i.imgur.com/Vs9qZAJ.png you can use the right click to delete the elements and you can drag then by holding the left click on elements.

Hope this will help you!
Thank you!

Hi,

If you are using the mobile theme plugin then you can not change the footer design, all you can do is to change the footer elements from here -> https://i.imgur.com/n9O4bh7.png if you want to use the responsive version of the theme, please use this option -> https://i.imgur.com/kaXXtqZ.png in this way the mobile theme template will be use only on amp plugin.
The responsive version can be edited using tagDiv Composer -> https://i.imgur.com/6yEfrxW.png

Hope this will help you!
Thank you!

Hi,

If you are referring to page speed, the speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Let me know the results!
Thank you!

Hi,

That is a shortcode from Revolution slider, you need to install that plugin and activate it.
How to install Revolution Slider v5 -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Thank you!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

The html code look normal, it should work without problems, please provide me a link to that post where I can inspect the problem.

Thank you for your understanding!

Hi,

If you are using a single post template from tagDiv Cloud Library, you can achieve this by editing the cloud template with tagDiv Composer.

As I can see you are using the default post style, if I’m right, then you can change it only if you make the changes in theme files.

Thank you!

Hi,

You can remove the comment count from the blocks using this option from theme panel -> https://i.imgur.com/F5Q1tDg.png also in order to remove it from posts you can use these settings for standard templates -> https://i.imgur.com/iRudzRZ.png if you are using a PRO Demo or just a single post template from tagDiv Cloud Library for posts, then you need to edit it with tagDiv Composer and use the right click on the elements you want to remove. -> https://i.imgur.com/tEctz6F.png -> https://i.imgur.com/eZNPb6Q.png using other ads.

Thank you!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me a link where I can check the problem.

Let me know the results!
Thank you!

Hi,

If you do not want to have the hamburger menu on mobile and you are using the responsive version you can remove it with tagDiv Composer -> https://i.imgur.com/LRx44dv.png
If you are using the mobile theme plugin you need to use this custom css:
#td-top-mobile-toggle {
display: none;
}
The code need to be set here -> https://i.imgur.com/851lw7x.png

Thank you!

Hi,

If you are using the mobile theme plugin, that is the only way to remove the mobile search, if you use the responsive version and you have a PRO Demo installed you can remove the search icon using right click from tagDiv Composer like this -> https://i.imgur.com/ecZTNM5.jpg -> https://i.imgur.com/KsV3ofX.png

Thank you!

Hi,

Indeed, there is a problem with the mobile menu, it is not launched, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Indeed is look that the Lazyload is not apply on image box, element, I note this on our list for improvements, sorry for the inconvenience! Thins will be add in coming updates.

Thank you for your understanding!

Hi,

The available translation language for the social can be find here -> wp-content/themes/Newspaper/translation you need to translate it from the de_DE.po file -> https://i.imgur.com/Xzhm21e.png

Hope this will help you!
Thank you!