Hi,

The mega menu is made from modules/blocks that are displaying the posts/articles, therefore these have the title of post set with h3. All the modules have set the h3 on post tile from this file -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_module.php -> https://i.imgur.com/IawM6ZK.png

Hope this will hep you!
Thank you!

Hi,

Please make sure that you are using the mobile theme plugin with amp plugin -> https://i.imgur.com/pjGlcw5.png

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Hi,

There are two things that you can do, you can restore a backup -> https://i.imgur.com/gP1oFyT.png but most probably the error can persist, or restore a backup of the page (this is the best option) -> https://i.imgur.com/L8ff825.png

Hope this will help you, let me know the results!
Thank you!

Hi,

You can use a licence key for one single product, but if you want to move the Newspaper theme to another website, you’ll need to reset the licence key from that website http://prntscr.com/ouwxxd and remove the theme, in this way thy licence will be available for the new website.
According to Envato license terms a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you for your understanding!

Hi,

If you are referring to page speed, the speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

After you optimize the website check again the mobile friendly.

Let me know the results!
Thank you!

Hi,

If you are using the last version of Newspaper theme, v10.3.2 then you can disable the default fonts from theme panel> theme fonts -> https://i.imgur.com/QEJxXs7.png

Hope this will help you!
Thank you!

Hi,

If appears other problems, let us know!

Stay safe!

Hi,

Unfortunately you can not save the entire page as a template, you can use the right click on elements/blocks/row to save theme as shortcodes and you can reuse theme.

Thank you for your understanding!

Hi,

If I’m right, you are using the footer style 1 -> https://i.imgur.com/PNjRiwe.png if is so you need to know that the footer templates from theme panel as footer style 1 -2 are pre-made, the can not be edited to change the elements -> https://i.imgur.com/djGRtGl.png what you can do is to change the name of the blocks from theme panel> translates.
What you can do to have more control over the footer stile, is to use an empty footer and set the widgets you want in it -> https://i.imgur.com/OIibUTv.png -> https://i.imgur.com/ZdBCwBH.png or you can use a footer page or a cloud footer from tagDiv Cloud Library.

Thank you!

Hi,

“The line under the header title, with the same width of the block, doesn’t exist” – unfortunately I do not understand on what are you referring, please provide some more details and some screenshots.

The background color can be set from theme panel -> https://i.imgur.com/ciY37YM.png the font can be change from here -> https://i.imgur.com/nXfCwQ7.png

Hope this will help you!
Thank you!

Hi,

There should be no problems to display html code, please try with a default WordPress theme to see if the products look the same.
If there is still a problem, please provide me a link to a product.

Let me know the results!
Thank you!

Hi,

If you want to edit the homepage, you can do it like this -> https://i.imgur.com/0lPmca4.jpg using tagDiv Composer if you want to edit the post template, for this you need to use a single post template from tagDiv Cloud Library -> https://www.youtube.com/watch?v=I1R3j1QYod0 you can edit it like this -> https://i.imgur.com/XSKC9Q2.jpg

Hope this will help you!
Thank you!

Hello,

Unfortunately our theme do not have this option, to achieve this you need to use a custom css, also is possible to be some elements that need to be adjusted.
.single {
direction: rtl;
}
The code need to be set in theme panel> custom code> custom css.
Sorry but our themes are not compatible with the RTL direction. If you need a RTL theme, you will have to choose a different theme that can provide this functionality. There are elements that can be fixed, but there are still other elements that will not work properly.
We will be able to provide a refund if you make a request here:https://themeforest.net/refund_requests/new

Thank you!

Hi,

As I can see the problem comes from the image source/link/url -> https://i.imgur.com/lckxPB4.png this is not recognize in most of the case this was a plugin conflict, sometime was the cache or CDN settings.
Please check these and if there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Unfortunately I do not know when will be the next theme update.
I just checked our live demos with my mobile and for my the videos are working normal.
Please let me know if you see the same issue on this demo -> https://demo.tagdiv.com/newspaper_covid19_news_pro/ maybe the problem is only on same demos or in specific cases.

Let me know the results!
Thank you!

Hi,

If there are other problems, let us know!

Thank you!

Hi,

Unfortunately in this moment we can not provide a fix for the safari issue, we are working from home to stay safe and we do not have the necessary devices (Mac) to make a test and provide a fix, sorry!
I will ad it on our fix list and our developers will take care of in for the coming update.

Thank you for your understanding and sorry for the inconvenience!

Hi,

For this you need to use tagDiv Composer, and add an icon element -> https://i.imgur.com/KoJRQwx.png you can choose one of the icons or you can load an svg image -> https://i.imgur.com/371JgvG.png

Hope this will help you!
Thank you!

Hi,

The tds_header_wrap_color is use of the options from theme panel on the header colors -> https://i.imgur.com/10lIskk.png
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

If you have other questions regarding our theme, let us know!

Stay safe!

Hi,

Sorry, unfortunately here is no option in our theme to change the h3 from mega menu.
In the last version, Newspaper v10.3.2 you can change the H from the related articles. For the “related articles” if you are using a single post template from tagDiv Cloud Library, then you can edit it using tagDiv Composer -> https://i.imgur.com/6mr0dak.jpg go on relates articles and remove it -> https://i.imgur.com/6Cui4eg.png add a flex block and customize it -> https://i.imgur.com/jxwj7SK.png -> https://i.imgur.com/o561TyC.png

Thank you!

Hi,

Unfortunately we do not tried any implementation for TikTok in our theme, I you’ll make a request to our developers for this.

Thank you!

Hi,

As I can see the score is better now -> https://i.imgur.com/4GbMKCL.png -> https://gtmetrix.com/reports/upliftguide.com/qbFwRu7u

Also you can check this similar topic for a better page speed solution: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Thank you!

Hi,

Please provide me a link to your website to can take a closer look to this situation.

Thank you!