Hi,
Soon, there will be a theme update, and we’ll do our best to change the icon.
Thank you!

Hi,
For this please get in touch with us in private via email at contact@tagdiv.com
Thank you!

Hi,
This is because some theme plugins are no longer installed. Go to Newspaper > plugins and make sure that tagDiv Composer, cloud Library, and tagDiv Standard Pack are installed.
Thank you!

Hi,
The mobile menu usualy is affected by settings form cache plugin, to make sure it is like that, please clear all cache and disable the cahce plugin afyter that check to see if the menu problem has been resolved, if has, then you need to go to you cache plugin (I think it’s litespeed) and check each options related to css and js in part.
Related to social icons, are you referring to those? https://i.imgur.com/FUw1bYj.png Usually, it’s related to cache settings too, so disabling the cache plugin should be resolve both situations, after that just check the cache options for css and js.

Hello,

Unfortunately, I cna not access the website – https://i.imgur.com/vi8mzDw.png
Checking the provided error, it appears this is related to the api key, please make sure that you have set the api key for the socials that you want and have to display in the social counter https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Thank you!

Hi,

As I understand what you are saying, you mean that you want to display cpts that are part of the current taxonomy and the one set in “Multiple terms filter:” using the option Posts(cpts) must belong to all terms, unfortunately that is not how that option works. The option Posts(cpts) must belong to all terms refers strictly to the IDs set in Multiple terms filter: for example if you set 2 IDs there, the displayed articles must be part of both taxonomies – https://i.imgur.com/DKYfMua.png

Thank you!

Hi,

Related to the search problem, it will be need to replace the current theme plugn tagDiv Composr with the one from here – https://cdn.tagdiv.com/wp-content/uploads/2025/10/td-composer-fix.zip
Also, we’ll prepare a theme update that will include the fix.

Thank you!

Hi,

A theme update containing the fix will be released, but unfortunately, I’m unable to provide an estimated release date at this time. My apologies!

Thank you!

Hi,
Can you please provide some screenshots related to this situation?
Normally the mentioned cloud template can be edited like this https://i.imgur.com/kpnKeas.png and is using the Single Post Featured Image that can display the caption https://i.imgur.com/IEbHHHo.png
Now in case you have set the same image as featured image but also as the first image in teh post content, then I think a better solution will be to remove the Single Post Featured Image from single post template.

Hi,
When WPML is used with our theme https://forum.tagdiv.com/using-theme-translations-together-wpml/ the cloud template will be displayed for the language that has been imported, to display it for other languages, you need to duplicate it for that language and after that, edit the text in that language https://i.imgur.com/fd9AonW.png https://i.imgur.com/DPOXyzs.png https://i.imgur.com/SM7h0xa.png

Hi,

Normally, if is only a font, even if it’s in different versions, if you set it in the theme panel, it should not create problems, but in case you want to load it only in a few pages and those pages are create with tagDiv Composer, then use the html element (set it as first element in content) and add the font there. For more detsils you can check this guide https://www.wpbeginner.com/wp-tutorials/how-to-host-local-fonts-in-wordpress-for-a-faster-website/

Thank you!

Hi,

Ok, so the code is working for the desktop and responsive version, this is good because you can use the responsive version.
Now the question is, are you facing the problem using the tagDiv Mobile theme plugin or using the mobile page template?
If is the mobile page template, it should be working without any extra code, but in case you are using the tagdiv mobile theme plugin then the code should be set in mobile functions.php too wp-content/plugins/td-composer/mobile/functions.php

Thank you!

Hello, you have version 3.9.2 and this is the version that has the fix and only previous versions (lower than 3.9.2) have this vulnerability – https://i.imgur.com/xx2opkb.png Thanks!

Hi andrea.turco,
All our Newsletter plugin does is provide some designs for the newsletter you will be using, in this case, MailerLite, so what you can do is set the embed code provided by MailerLite with the tagDiv Composer in the column text or title text https://imgur.com/DSSni9j, and the newsletter will display.

Hello,
From what I see in the first section, all the cpts have the ‘text’ taxonomy with id 86 so everything works correctly here, the same in the second section which uses taxonomy 87 ‘image’. Maybe you are referring to the fact that the cpt displays a different taxonomy in the frontend? https://i.imgur.com/abFxnq3.png is based on the category display https://forum.tagdiv.com/primary-category/

Hello,
I’m glad that the cause of the problems was finally found and the situation was resolved.
Thank you!

Hi,
I just made a test and this option is displaying https://i.imgur.com/GGlH3k7.png as long as the status is not active https://i.imgur.com/jpxN8RM.png , once it becomes active, you’ll have unlimited access, and there’s no need to unsubscribe, as you won’t be charged again for the next month or year (you pay once and have lifetime access).

Hi,

If the plugin keeps deactivating, it’s most likely not the correct version. Please delete it, then reinstall and activate it from Newspaper > Plugins.

If the problem persists, please try testing with only the tagDiv plugins and the main theme (not the child theme, if you’re currently using one).

Hi,
When using the unique articles option, it’s possible to encounter issues like this because the feature checks the page source for articles. For example, if you have a menu page or a popup menu that also displays articles, those articles may no longer appear in your post content https://i.imgur.com/pdu42In.png
For testing purposes, you can temporarily disable the unique articles option and check if the problem is resolved. A possible solution would be to set a delay for the popup menu on the page.

Hi,
The settings you configured are correct. What I suspect is that the CPT might belong to multiple taxonomies, or the selected taxonomy could be a parent taxonomy. Could you please share a link where I can check the example you mentioned?
Thank you!

I understand you are referring to the icons in the menu and where they are located, for this the easiest way is to use a plugin. Please check our documentation for how to do this -https://forum.tagdiv.com/how-to-add-icons-in-menu/ – https://forum.tagdiv.com/how-to-add-an-icon-in-menu-7/

Hi,

What I will recommend is to create your own blog page using tagDiv Composer, set a flex block that you like the most and adjust it according to your needs.
If you want to use the blog option provided by wordpress – https://i.imgur.com/14YPlku.png, then you’ll need to install tagDiv Standard Pack from Newsapper > plugins and select from the theme panel the module layout you want for your blog – https://i.imgur.com/LyzqlLB.png

Thank you!

Hello,

If you’re willing to share the fix for this issue, please contact us at contact@tagdi.com. Our development team will review it as soon as possible.

Thank you!

Hi,
Did you test logging in? Is working when you are logged? Did you make a test using only tagDiv plugins?
Can you provide a link to your website?

Hi,
1. The problem is that you do not set the post tag correctly. This should be like this: “post_tag”, not 2 words separated.
2. For how it is working and how to set the bookmark, please check our guide https://forum.tagdiv.com/bookmark-save-for-later/ to edit the icon and other options for the bookmark you’ll all you need is to check the provided options from the element – https://i.imgur.com/iG5upCs.png
Thank you!