Hi,

Please provide me a link and I will provide you the necessary css to set the background image only on that section of header.

Thank you!

Hi,

Sorry, unfortunately we do not have a roadmap for the future updates, we have only a changelog, you can check it here down in page -> https://themeforest.net/item/newsmag-news-magazine-newspaper/9512331

Thank you for your understanding!

Hi,

Yes, I saw this problem, that’s why I said that for my the SVG works good, and we need to inspect on an SVG that have this problem.
If you want you can send us an email at contact@tagdiv.com and we’ll check this problem.

Thank you!

Hi,

Unfortunately this is not possible, sorry!
But if you want you can use Newspaper theme with a pro demo, and deactivate the standard pack, this should help a little.

Thank you!

Hi,

If I’m right this is because you are using a footer page, so you’ll need to edit that footer page, not the content from theme panel footer, because this will apply only on footer styles.
-> https://i.imgur.com/2HKKPAq.png

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.

Let me know the results!

Hi,

For me the ads on mobile are displaying normal -> https://i.imgur.com/DaZmWyi.png -> https://i.imgur.com/1VvM9Q5.png

Thank you!

Hi,

Yes, Newspaper 10.3 is compatible with PHP 7.3 -> https://i.imgur.com/kxzTzsX.png

Thank you!

Hi,

From what I can see your homepage have 18 mb -> https://i.imgur.com/wbuoFJ9.png that is because your thumbs set in your flex have a big size, what you can do to reduce the page size is to change images -> https://i.imgur.com/lbTvfG9.jpg

Thank you!

Hi,

As I can see, the post title is set you can check these settings -> https://i.imgur.com/8k1e7d0.png

Thank you!

Hi,

I think that this is a miss understanding, the standard pack from Newspaper X is for standard style/templates, using standard plugin all the style from the theme will be loading in your website, if you rebuild your website only with cloud templates then you can deactivate the standard package, then you should be able to see an improvement, the cloud templates will load only the necessary style. Please make a test on a staging website, get the Newspaper 10.3 from your themeforest account install a PRO demo and deactivate the standard package check the results and after that try with a standard templates with standard pack enable.

Thank you!

Hi,

If you are using a cloud header, you’ll need to edit it with tagDiv Composer, click on the menu -> https://i.imgur.com/8ls7NbH.jpg check the css tab and add a background color -> https://i.imgur.com/EM4scco.png if you want to set the color on the whole width, select the row or inner row and set the color -> https://i.imgur.com/d0L2BRL.jpg
The mobile menu can be edit like the desktop version, only change the port view from tagDiv Composer -> https://i.imgur.com/SowoXwb.png

Hope this will help you!
Thank you!

Hi,

You can check our documentation for strange Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Let me know the results!
Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

If there is still a problem, please make a full backup to your website and make a theme update to Newspaper 10.3

Thank you!

Hi,

For me this is displaying in both places, please provide me a link where I can check this problem on your website.

Thank you!

Hi,

Unfortunately our theme do not have this option, you can use something similar by using the category posts and assign the post to this category, also on homepage you can use the tagDiv Composer and add some flex block whet you can filter all the categories and show only the one that you want.
Unfortunately we didn’t tested the Zone manager with our theme, therefore we can not say if this will work or not with our theme.

Thank you for your understanding!

Hi kareem khattab,

Please notice that this is an old topic -> https://forum.tagdiv.com/topic/how-to-add-xing-as-a-social-network/ the steps from that topic will most likely not work.
Also adding new socials is a custom work, this is not covered by the team support -> https://forum.tagdiv.com/support-policy-2/
I think, that there will be more easy to use a plugin for social that can do this and already have these socials integrated.

Thank you for your understanding!

Hi Justin Werner,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Hi, abhin_03, please notice that tagDiv Composer is a page builder, this can be use on pages and cloud templates, it can’t be use on posts.
If you are facing the same problem like Justin Werner, please send us an email.

Thanks

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Our theme have an option for displaying author at the bottom of the posts for the standard posts templates -> https://i.imgur.com/J5aFg7P.png also if you have set a single post template from tagDiv Cloud Library, then you can edit it using tagDiv Composer and add the element -> https://i.imgur.com/90ugocv.jpg -> https://i.imgur.com/j4nojIj.png
If there is still a problem, and this is not cause by some untested plugin, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

For me these are displaying correctly -> https://i.imgur.com/3SXPaRh.png -> https://i.imgur.com/eCujYZk.png please make sure that you have the last theme version and you do not have a plugin conflict.

Thank you!

Hi,

This problem can appear only if you change the header or if the tagDiv Standard pack is disable, if there is still a problem, please let me know, also please provide some more details and some screenshots or a link where I can check this problem!

Thank you!

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that the php version is 7.1 or 7.2 not 7.3 also make sure that the wp-memory is at list 256MB.

After us made all those settings, please try again!

Thank you!

Hi,

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.

Let me know the results!

Hi,

Thank you for letting us to know about this problem, we’ll take the necessary actions.

Thank you for letting us to know!