Hi,

Please do not use inline text for SEO, use column text or text with title like this -> https://i.imgur.com/6WP4hlv.png this will appear on backend -> https://i.imgur.com/Vtg52o3.png -> https://i.imgur.com/PjJLn3i.png this should help you!

Let me know the results!
Thank you!

Hi,

Usually this problem is solved by disable and deleting the tagDiv Cloud Library and reinstall it again, this should fix the problem.

Let me know the results!
Thank you!

Hi,

If you want to can try the the update on a staging website were to set a copy of your actual website and updated it via FTP, if there are some problems, let us know and we’ll try to solved theme as soon as possible!

Thank you!

Hi,

What you can do is to use these options from post settings -> https://i.imgur.com/sSqHOJR.png or if you want to be display like a normal user you’ll need to create one and set it from here -> https://i.imgur.com/FN4FsMg.png
Unfortunately these are the only options for the moment.

Thank you!

Hi tihanak,

The website will look like that when the tagDiv Composer is disable, also please notice that now the theme plugins new to be enable manually, please check our documentation from here -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Also the Jose is right, he’s suggestions should work.

Let us know the results!
Thank you!

Hi,

In order to add the breadcrumbs on your page, you’ll need to use the page builder+page title as page template -> https://i.imgur.com/qOyDhmy.png -> https://i.imgur.com/n6dd5BV.jpg this need to be don for ll pages where you want to display the breadcrumbs, also you can hide the page title if you want using this css -> https://i.imgur.com/aUL8Qic.png

Thank you!

Hi,

We have a guide for the theme update -> https://tagdiv.com/update-newspaper-theme/ but from Newspaper 9 to 10 were made some changes, so the best practices will be to make the update on a copy of your website (on sub-domain or localhost), in this way you’ll be able to prevent the problems, also I personally recommend to use the FTP method, get the new version package, unzip it, copy the Newspaper.zip in your install, delete the old theme and unzip the new one, after that go in WordPress > Newspaper> Welcome and install the theme plugins from there. -> https://i.imgur.com/mqSlHmj.png

Hope this will help you!
Thank you!

Hi,

Sorry for the problems caused by our theme update.
Please provide some more details about the problem you faced, in this way we’ll try to recreate it and fix the problem.

Thank you for your understanding!

Hi,

Unfortunately the stick post option do not work with our theme, sorry! if you wan to show a post as sticky you can use tagDiv Composer and set the post id in the block settings, in filter tab, you can check our documentation -> https://forum.tagdiv.com/block-settings-guide/

Thank you for your understanding!

Hi,

You can use any option you like, all of them should apply just fine, but if you are referring to set the Pull Quote Center as default, unfortunately this can be done only with custom work, sorry!

Thank you!

Hi,

1. Please make sure that you do not have set a background color or image, this can make your layout boxed -> https://forum.tagdiv.com/background-introduction/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

2. This depend of the roles that your users have, this is a WordPress function, please check the WordPress Roles and Capabilities -> https://wordpress.org/support/article/roles-and-capabilities/

Thank you!

Hi,

The child theme is a second option for the customers how want to make change in theme core, but this can be use only for standard templates not for cloud templates.
You can check more in our documentation for child theme -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hi,

I think that it was a plugin conflict, my colleague just checked again this problem and everything seems fine -> https://i.imgur.com/gVuMHpd.png -> https://i.imgur.com/uaWGAWG.png -> https://i.imgur.com/3ybLjrJ.png

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide some more details and some screenshots or a link where I can check this problem.

Thank you!

Hi,

This is a plugin conflict with WPBakery. The problem is that you are using both tagDiv Cloud Library and WPBakery plugins, we recommend to use only one of them, because the tagDiv Cloud Library will not work correctly with WPBakery, you’ll need to choose the one that you want to use and deactivate the other one.

Thank you for your understanding!

Hi,

We recommend to make a full backup to your website, I personally recommend to make the update via FTP, delete the old theme and set the new one that you get from themeforest (unzip the package -> https://i.imgur.com/bkYpSnH.png copy the Newspaper.zip in you install and unzip it there -> https://i.imgur.com/NiclkwE.png after that go in Welcome section in WordPress> Newspaper and update the plugins.)
Let me know if there are still some problems.

Let me know the results!
Thank you!

Hi,

The featured image set on pages will be display only on blocks, here is an example -> https://i.imgur.com/QMVKs5V.png -> https://i.imgur.com/amSNTi1.png -> Flex Block Settings Guide -> https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hi,

Unfortunately using tagDiv Composer, the builder do not have an element for table, you’ll need to use the column text element and set an html table in it -> https://i.imgur.com/UM73TFO.png -> https://www.w3schools.com/html/html_tables.asp or you can use the Gutenberg element for table -> https://i.imgur.com/RVxxZJ9.png

Hope this will help you!
Thank you!

Hi,

Usually this problem is solved by disable and deleting the tagDiv Cloud Library and reinstall it again, this should fix the problem.

Let me know the results!
Thank you!

Hi,

For me the SVG is displaying normal, the colors and design are the same, If you want we can make some more investigation, but for this we’ll need to test a SVG that do not look good/normal, like yours.

Thank you!

Hi,

Is look that you manage to set the logo on mobile too -> https://i.imgur.com/RkYyi5n.png

Thank you!

Hi,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Usually the page 2-3-4 appear when you are using a posts loop in your page and this can be edit using tagDiv Composer or page builder + latest articles + pagination from page template you can edit it from backend -> https://i.imgur.com/EbkSs9j.png , these element can use pagination -> https://i.imgur.com/RESuCD2.png in your case -> https://i.imgur.com/CGqnj5u.jpg

Hope this will help you!
Thank you!

Hi,

I just checked your website and something is not write with your website, the theme should be looking like this -> https://demo.tagdiv.com/select_demo/select_demo_newspaper?utm_source=live_preview&utm_medium=click&utm_campaign=demos&utm_content=demos_button#demos

Did you change something in theme files ? because the width 100% is not set from theme, and this make the vertical scroll bar and more anther problems. -> https://i.imgur.com/DpgaVeM.png -> https://i.imgur.com/wD2TA6k.png

I recommend to make a fresh install and do not change anything in theme files, please check our documentation for:
Basics: Using the tagDiv Composer Front-End Page Builder
What is the Cloud Library and How You Should Use It?
Homepage – How to build and set it

Let me know the results!
Thank you!

Hi,

Unfortunately our theme do not have an option for this, but I think that you can use a plugin for this, unfortunately we didn’t tested any of them, therefore we can not recommend one.

Thank you for your understanding!