Hi,

If you are sure that the page was build with tagDiv Composer and the problem is not solved, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Hope this will help you!
Thank you!

Hi,

Please check your email.

Thank you!
Alex N.

Hi,

All PRO demos are using tagDiv Cloud Library templates, if you are using WPBakery then the theme will not wok correctly, you’ll need to have activate only one of these plugins.
Also the cloud templates can be edit only with tagDiv Composer.
If there is still a problem please provide me a link where I can inspect this problem.

Thank you!

Hi,

Please make sure that after you make the update to Newspaper v10.3 all the them plugins are installed and activate -> https://i.imgur.com/8wbbW44.png then you should have access to all demos.

Thank you!

Hi,

First make sure that the page you want to edit was build with tagDiv Composer.

Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Hope this will help you!
Thank you!

Hi,

We recommend to make a full backup to your website, I personally recommend to make the update via FTP, delete the old theme and set the new one that you get from themeforest (unzip the package -> https://i.imgur.com/bkYpSnH.png copy the Newspaper.zip in you install and unzip it there -> https://i.imgur.com/NiclkwE.png after that go in Welcome section in WordPress> Newspaper and update the plugins.)
Let me know if there are still some problems.

Thank you!

Hi,

Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.

Let me know the results!
Thank you!

Hi,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, I’ve set it to 256M, now it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

I just checked again and my colleague answered to your email -> https://i.imgur.com/NslsWq5.png

Thank you!

Hi,

For example you can set a class, lat’s say removeSpage and add it on your elements, after that you need to set this class in Theme panel. Custom code> Custom css, here is a cod example to remove the bottom margin
.removeSpage {
margin-bottom: 0;
}

Hope this will help you!
Thank you!

Hi,

This can be done only manually -> https://i.imgur.com/lxDI3je.png -> https://i.imgur.com/wcc6zGj.png there is no option to change the style on all Blockquote.

Thank you for your understanding!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

The best way is to set your SVG logo size is here: -> https://i.imgur.com/fsmq6KX.png
Hope this will help you!

Thank you!

Hi,

I just checked your website and for me the images are display -> https://i.imgur.com/KaccSE2.png -> https://i.imgur.com/3Pr1dgS.png -> https://i.imgur.com/ErcAh1F.png
Please make sure that this is not a cache problem.

Thank you!

Hi,

Please make sure that you have the latest version of the theme (Newspaper v10.3).
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

If there are other problems, or the problem reaper, just let us know!

Thank you!

Hi,

Please notice that we did not tested the Post Pay Counter plugin with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, also, we do not know the behavior of this plugin or how it should integrate to work, sorry! Also, we cannot provide support for untested plugins.

Thank you!

Hi,

Please notice that we did not tested the Post Pay Counter plugin with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, also, we do not know the behavior of this plugin or how it should integrate to work, sorry! Also, we cannot provide support for untested plugins.

Thank you!

Hi,

The Latest Articles can be set on pages in to ways, one from page template by using Page Builder + Latest Articles + Pagination and you can edit it from the bottom of the page or using tagDiv Composer and set a posts loop element -> https://i.imgur.com/2JFJcwl.jpg

The footer can be set from here -> https://i.imgur.com/QGaN1jr.png if you have for example set footer style 1/2 these are custom made and can’t be edited only if you change the style template.

Thank you!

Hi,

Please make sure that you have install the Newspaper v10.3 and all theme plugins are updated.
If there is still a problem, just let me know!

Thank you!

Hi,

I’m glad that the problem was solved!

Have a nice day!

Hi,

Usually this is a cache problem, please make sure that you clear all cache, also if you are using Cloudflare (CDN), make sure that is set as in our guide from here -> https://forum.tagdiv.com/cloudflare-cdn/

Let me know the results!
Thank you!

Hi,

Please deactivate and uninstall/delete the tagDiv Cloud Library -> https://i.imgur.com/NQ2gKm8.png, after that reinstall it from here -> https://i.imgur.com/fnmF0XZ.png after that the preview should work just fine!

Thank you!

Hi,

There is no need to set the text logo on two rows, please set it like this -> https://i.imgur.com/19hBo2V.png after that adjust the size from style tab -> https://i.imgur.com/8nPZwIA.png

Hope this will help you!
Thank you!