Hi,

1. I think that you are using header style 6 or multipurpose style 3.
Now the css code that you have in Theme panel is not for the menu background, this is set from theme panel> theme colors -> https://www.screencast.com/t/FPN29npU also now you can use cloud headers from tagDiv Cloud library and you can edit them using the theme builder, tagDiv Composer.

2. So in order to have the grid stretch on full width you’ll need to use the tagDiv Composer, edit the page and set a Big Grid Full -> https://i.imgur.com/1wvFEnc.jpg
Big Grid Flex Settings -> https://forum.tagdiv.com/big-grid-flex-settings/
Block settings tutorial -> https://forum.tagdiv.com/block-settings-tutorial/

3. The Visual composer that you are using is an old version, now the update version is WPBakery, but we recommend to use it with our theme only if you do not use cloud templates ( using cloud templates with WPBakery can create conflicts).

Also you can check more in our documentation from here(new documentation) -> https://tagdiv.com/category/documentation/ and from here( old documentation ) -> https://forum.tagdiv.com/newspaper-theme-documentation/

Hope this will help you!
Thank you!

Hi,

Only the changes in theme files will be lost, all the settings/customization from theme panel will be saved in database, so the customization you have now will not be lost.

Thank you!

Hi,

I checked the links you provide and the problem is from the plugins you are using, this have noting to do with the lightbox option from theme ( this option is not activate on your website) -> https://i.imgur.com/psg5jld.png -> https://i.imgur.com/EGFOyAt.jpg

Thank you for your understanding!

Hi,

That code should solved the problem, but is look that this is still not working correctly -> https://i.imgur.com/zb6U8am.png also this is the code that set the animation on menu -> https://i.imgur.com/5xrkYnV.png -> https://i.imgur.com/j1IY0gs.png

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please make sure that you have the last version of Newspaper theme (v10.2) and WordPress v5.3.2
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

If the mobile view appear on desktop this is related to some cache plugins, you can make a test, please deactivate all non theme/tested plugins, also if you are using child theme and cache plugins and try again.
We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hi,

You can do this by editing the single post template (from tagDiv Cloud Library) using tagDiv Composer, after that click and drag the related articles at the top of elements.
-> https://i.imgur.com/TzDOrgH.png -> https://i.imgur.com/6RC4tQ8.png

Thank you!

Hi,

So these -> https://gyazo.com/45b7a144c20af268e4af529af79085ddare header template, these can be set on standard style using the theme panel settings -> https://i.imgur.com/uP3wHpk.png also on pages and cloud templates you can edit them with tagDiv Composer -> https://i.imgur.com/xYMxoqr.png

Thank you!

Hi,

“Leave the plugin active until all dependencies are removed” is referring to deactivate all non theme and tested plugins until you make the update, after that you can reactivate them.
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

So in Newspaper theme X you can choose between Pro demos ( made only with cloud ) and standard demos ( make with standard elements from standard pack) also you can combine them.
“removing the dependencies” is referring to start to use only cloud elements ( like PRO demos ) so you’ll need to replace the elements from standard pack with these from cloud.
You can check this top for some more information -> https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Hope this will help you!
Thank you!

Hi,

Unfortunately there is a problem with the new option add in theme panel for disable the schema article, this interfere with preview draft, in order to fix this problem you’ll need to make some changes in theme file or deactivate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.
The file are wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> https://i.imgur.com/EMWC74l.png add “|| is_preview()” -> https://i.imgur.com/78beFgC.png
wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php
-> https://i.imgur.com/WIIKHSU.png -> https://www.screencast.com/t/VbigQIINRB
or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look and make the proper changes for you. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins or custom code, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

If there is still a problem, please provide me a link where I can check this problem.

Thank you!

Hi,

If you are referring to these social -> https://i.imgur.com/viaHKcJ.png pelase notice that these are coming from a plugin not from our theme, so your theme can not control theme= ( these social networks).

Thank you for your understanding!

Hi,

Please check to see if you are using a footer page, if yes, you’ll need to edit it with tagDiv Composer .
If there is still a problem, please provide me a link where I can inspect this.

Thank you!

Hi,

Please provide some more details and screenshots about on what elements on pages you want to apply that custom css, in this way I will adapt the code for your needs.

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login and we’ll do the proper changes.

Thank you!

Hi,

That category from the breadcrumbs appear there because your post is set in 3 categories -> https://i.imgur.com/cR04ctL.png if you want to have more control over the breadcrumbs you can use Yoast SEO -> https://i.imgur.com/siLZNNp.png

Thank you!

Hi,

I think that you want to use a single post template from tagDiv Cloud library in your posts, if you want you can edit this single post template using tagDiv Composer, you can set the cloud template on post as individual -> https://i.imgur.com/9miSPZ2.pngor global in theme panel -> https://i.imgur.com/yglEk7g.png

If there is still a problem, please provide me a link where I can inspect these problems.

Thank you!

Hi,

If the problem is on a page, you can edit it with tagDiv Composer and set on the content a top margin or padding -> https://i.imgur.com/3dnGn7z.jpg or you can use a custom css like this one -> https://i.imgur.com/qwXqyv5.png
.page .td-page-title {
margin: 19px 0 19px 0px;
}

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hi,

SO you are referring to the underline under the titles, you can change the style on these from Theme panel> Block settings> Global block header template, I think that you have now set the header template 6, change it and the underline it will be removed.
-> https://i.imgur.com/bDZX2hD.png

Hope this will help you!
Thank you!

Hi,

You can use a cloud template for tagDiv Cloud Library and edit it with tagDiv Composer also the text for noresults can be adjusted using a custom css -> https://i.imgur.com/jAf3TMp.png
.search .no-results{
padding-left: 24px;
}
The code need to be set in theme panel> custom code> custom css

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you have a good server and you do not have any plugins that can slow the theme.

Also the speed of your website depends on how well your website is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/

Let me know the results!
Thank you!

Hi,

If you want to edit the post layout you can use tagDiv Composer -> https://i.imgur.com/Kl4ODiB.png and remove the element you do not need -> https://i.imgur.com/Jkuat79.jpg

Thank you!

Hi,

Please provide some more details about the problems you are facing and about what you want to achieve the in this way I will be able to help you.

Thank you!

Hi,

Is look like instead of the featured image is display the logo on the blocks thumbs.
If you checked the plugin conflict and the problem persists, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!