Hi,

I think that you are referring to the extra pagination -> https://i.imgur.com/01kAO2J.png this can be set using tagDiv Composer -> Flex Block Settings Guide -> https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hi,

We didn’t tested the wp rss aggregator plugin with our theme, therefore we do not know the behavior of this plugin.
Is very possible that the plugin to do not recognize well the shortcodes from tagDiv Cloud Library, also if I’m right this will be apply on each content that see in page, if you use a footer page then you’ll have the page content and footer content, therefore the plugin will set in both places it’s content.
Form what I know there will be some workaround for the footer page content to not longer be recognize as a page content, but I do not know when this will be add in theme.

Thank you for your understanding!

Hi,

So you want to use the responsive version and this is not working, if is so then, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins and check again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

I’ve just tested the website with our iPad and for us this is displaying well -> https://i.imgur.com/WrkYAiC.png -> https://i.imgur.com/nHzTqZ0.png maybe the iPad that you are using have an old version of safari and do not recognize the css from website.

Thank you!

Hi 4nt4ur1,

I do not quite understand, what code from facebook, what do you want to achieve?

Thank you!

Hi,

All the styles that have the featured image set as an image have caption, these that are set as background image do not have ( do not display) the caption.
Default Style 1, 2, 9, 10, 11 will display the caption.

Thank you for your understanding!

Hi,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Sorry, there was an misunderstanding, you can change the header background from theme panel -> https://i.imgur.com/tLQ2KMl.png or using a custom css like this one -> https://i.imgur.com/6ntPDzt.png
.block-title > span, .td_block_template_1 .td-related-title .td-cur-simple-item {
background-color: red;
}
.block-title, .td_block_template_1 .td-related-title {
border-color: red;
}

Thank you!

Hi,

This problem will be solved for the coming update!

Sorry for the inconvenience!

Hi,

That noscript is not insert by the theme, it must came from another plugin that you have install.

Thank you!

Hi,

If you are using the preview draft, please deactivate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.
If there is still a problem, please provide some more details and some screenshots.

Let me know the results!
Thank you!

Hi, please reply in this topic -> https://forum.tagdiv.com/topic/how-to-unregister-a-template-with-a-domain/

Thanks

Hi,

Indeed on your website the mega menu act strange on edge, I’ve just checked our demo an this is working normally -> https://i.imgur.com/gX1Dspi.jpg
Please make sure that you do not have a plugin that caused this problem.

Let me know the results!
Thank you!

Hi,

I think that what you want to achieve is to move the theme to another domain, you can do this in more ways, one you can reset the licence -> https://i.imgur.com/pVoFs92.png after that you can use it on the new install, or if you want you can migrate the site on the new domain, this can be done using some plugins -> https://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-to-a-new-host-or-server-with-no-downtime/

Hope this will help!
Thank you!

Hi,

This can be fix in more ways, you can set in theme panel -> https://i.imgur.com/hLy8kcm.png or using custom css like this one -> https://i.imgur.com/KWFI49T.png
ul.sf-menu > .td-menu-item > a, .td-theme-wrap .td-header-menu-social {
text-transform: none;
}

Hope this will help you!
Thank you!

Hi,

I’m not sure if only clear cache will work, most probability is from a plugin that cause this problem.

Thank you!

Hi,

Unfortunately we did not tested the DW Question Answer Pro plugin and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ
Support Policy -> https://forum.tagdiv.com/support-policy-2/

Thank you for your understanding!

Hi,

Some thumbs are made in this file -> wp-content/plugins/td-standard-pack/Newspaper/includes/tdsp_config.php -> https://i.imgur.com/bqfClh4.png and some for thumbs are made in this file -> wp-content/plugins/td-composer/legacy/Newspaper/includes/td_config.php -> https://i.imgur.com/jAbruPd.png

Hope this will help!
Thank you!

Hi,

I think that this can be done, but you’ll need to check this on our custom services from here -> https://tagdiv.com/premium-customization-services/

Thank you for your understanding!

Hi,

1. The page speed depend on how well is your website optimize, the number of requests, page size -> https://i.imgur.com/ae86rtN.png if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also in order to have images on modules/blocks you’ll need to set some featured image -> https://forum.tagdiv.com/featured-image-or-video/

2. Please make sure that you’ve set the google ads in theme panel > ads, you can check more about this in our documentation from here -> https://i.imgur.com/i8jiEGt.png

3. If you want you can install a demo, this should change the website design -> https://forum.tagdiv.com/installing-demos/

For this problem -> https://i.imgur.com/anlOJhU.png , please make sure that you have WordPress 5.3 and Newspaper 10.2

Hope this will help you!
Thanks.

Hi,

When on font place is write ” default “, then one of these fonts is apply, but on clod template is possible to be a font set on some element and need to be set on default.
If you want, , you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please notice that we’ve not tested the media.net ads, but these should be set in Theme panel> Mobile theme in mobile ads and amp ads -> https://i.imgur.com/ODrrSYa.png

Thank you!

Hi,

Please make sure that you’ve make all the settings as in our guide from here -> Font customization, you’ll need to download the font you want to use it, make sure that this is in .woff format, if not you’ll need to convert it https://convertio.co/ after that upload the font -> http://prntscr.com/pgrp1j ->

Thank you!

Hi,

Make sure that you have set the facebook share as in our documentation from here -> https://forum.tagdiv.com/facebook-share/ also make sure that you do not have any plugins that can interfere with this.

Thank you!

Hi,

Please notice that if you are using the mobile theme plugin, then you’ll need to change the settings from here -> https://i.imgur.com/wxoh8g9.png

Thank you!