Hi,

Please prove a link where I can inspect the anchors link that you have and how these are working.

Thank you!

Hi,

If you want just to remove/hide the category description then you can use a custom css like this one -> https://i.imgur.com/PPgfMZP.png
.td-category-description{
display : none;
}

Hope this will help!
Thank you!

Hi,

1. The Popular Category can be change from theme panel> translate https://i.imgur.com/UPbvItg.png -> https://i.imgur.com/2zzuxsY.png

2. Unfortunately the order for Popular category can not be change, sorry!

Thank you!

Hi,

Make sure that is not a firewall security from host or some Wordfence.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Hi,

Please make sure that you have the latest version of Newspaper them v10.2 and WordPress 5.3
Please de-activate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.

Let me know the results!
Thank you!

Hi,

Usually the homepage is build with tagDiv Composer, please try as in our documentation, if there is still a problem, just let me know!

Thank you!

Hi,

So using that plugin will replace the comments from theme ? if yes, then should be set in the place that the theme comments were, if not, then maybe there are some settings that can do that.

Thank you!

Hi,

Sorry, but I do not quiet understand, the problem after update is that the breadcrumb do not longer appear ? please provide some more details and some screenshots or a link!

Thank you for your understanding!

Hi,

I’m glad that the problem was solved, if you have some questions or problems related to our theme, just let us know!

Thank you!

Hi,

These ads need to be anchor ads
Google AdSense Sticky Ads: Anchor, Overlay & Vignette Ads -> https://www.seroundtable.com/google-adsense-anchor-overlay-vignette-ads-20877.html
Here are some similar examples -> https://support.google.com/adsense/thread/8313430?hl=en -> https://support.google.com/adsense/thread/17503578?hl=en

hope this will help you!
Thank you!

Hi,

The tagDiv Composer is a builder for pages and templates only, not for post, only for post templates, so if you want you can use it on a single post template from tagDiv Cloud Library.
If this is not the problem, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can check a similar topic -> https://forum.tagdiv.com/topic/showing-an-ajax-error/

let me know the results!
Thank you!

Hi,

In the most cases this error is causing by a plugin, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hello,

Sorry but our themes are not compatible with the RTL direction. IF you need a RTL theme, you will have to choose a different theme that can provide this functionality. We will be able to provide a refund if you make a request here:https://themeforest.net/refund_requests/new

Thank you!

Hi,

Please make sure that you have the latest version of Newspaper them v10.2 and WordPress 5.3
Also make sure that you are using the amp with the mobile theme .
If there are still problems, please provide some more details and some screenshots!

Let me know the results!
Thank you!

Hi,

If there is anther problem, or if you have some questions related to our theme, just let us know!

Thank you!

Hi EmilienBOURNIGAL,

Indeed, is look that in some cases the icons is loading slow.
Thank you for your notice, I’ve add this problem on our list for test and fix.

Thank you!

Hi duvanuk,

From what I can see the infinite loading is not working at all on you website, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

let me know the results!
Thank you!

Hi,

I think that you want to anchor the first elements -> https://prnt.sc/plx9rp one these elements -> https://prnt.sc/plxbex if is so please check this similar topic -> https://forum.tagdiv.com/topic/scrolling-to-anchor-on-another-page/ and instead to set the url on button, you can set it on https://prnt.sc/plx9rp

Hope this will help you!
Thanks!

Hi,

You can integrate the convertkit newsletter by setting the embedding code with tagDiv Composer on pages an templates in a column text in text area -> https://i.imgur.com/quA2FCZ.png

Hope this will help you!
Thank you!

Hi,

The support include
-Guidance on theme features and settings
-Fixing reported bugs / issues
-Product related questions or issues
If you want us to make the theme update for you, then you can make a request here, and the team from custom services will help you with more details for this services.

Thank you for your understanding!

Hi,

Unfortunately our theme was not tested with that plugin, therefore we can not say if this will work properly with our theme, sorry!3
Please provide some more details about what you want to achieve and some screenshots if is possible, maybe I will can help with something.

Thank you for your understanding!

Hi,

Make sure that the theme plugins are activate ( in special tagDiv Composer and tagDiv Cloud library ) -> https://i.imgur.com/1eSQqnx.png after that the breadcrumbs will appear.

Thank you!

Hi,

Please make sure that you have activate the Facebook share also if you use the Yoast SEO plugin there should be no problems
– https://forum.tagdiv.com/facebook-share/ -> https://i.imgur.com/xSZPT4F.png

Thank you!

Hi,

The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/

Thank you for your understanding!

Hi,

If you want to edit the mobile php file you can check in -> wp-content/plugins/td-composer/mobile/

Thank you!