Hi jamiesharpe,

To optimize your images you can use some plugins, you can use the suggestion from mattsteve20
The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/

Thank you for your understanding!

Hi,

You need to set background color on theme like this -> https://i.imgur.com/B5Q2z3B.png -> https://i.imgur.com/A2hHgLr.png

Thank you!

Hi,

This is a single post template from tagDiv Cloud Library, these need to be edit with tagDiv Composer and add/remove elements you want, the settings from theme panel will apply only on standard templates, not on these from tagDiv Cloud Library, or PRO demos.

Thank you!

Hi Rhys,

Please provide some more details and some screenshot withe the problem you are facing.

Thank you!

Hi,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

A assuming that this problem appear on posts that have set infinite loading, you’ll need to edit the single post template with tagDiv Composer and disable the infinite loading.
-> https://tagdiv.com/infinite-loading-for-single-posts/

Thank you!

Hi,

Usually these problems are related to some plugins or custom code, you can check these and see if the errors persists.

Thank you!

Hi,

Usually this is a lazyload option, this can be from some plugins and from theme to, in our theme can be found in Theme Panel > Templates settings > Image loading -> https://i.imgur.com/TvOXvel.png

Thank you!

Hi,

If you are using cloud templates, you’ll need to edit it with tagDiv Composer and set the breadcrumbs like this -> http://prntscr.com/q6mugx if is a standard template the breadcrumbs can be enable from theme panel -> https://i.imgur.com/CmQuRgU.png

Thank you!

Hi,

Please de-activate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.

Thank you for your understanding !

Hi,

If you have other questions or problems related to our theme, just let us know!

Thank you!

Hello,

Please check the following useful guide where you can see how exactly you can migrate your website to another hosting provider, using the WP Duplicator Plugin. Read here ->
https://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-to-a-new-host-or-server-with-no-downtime/

Also do not forget to configure the settings from the new server like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Are you experiencing such issues? In what circumstances do they happen? Generally 500 errors are internal server errors – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/

Let me know the results!
Thank you!

Hi,

We’ve not tested this plugin with our theme, therefore, we can not say for sure how will work with our theme, but from what I see in this documentation -> https://www.advancedcustomfields.com/resources/ -> https://www.advancedcustomfields.com/resources/the_field/ you can try first to see if the value is get from that custom filed.

Thank you for your understanding!

Hi,

Please provide a link where i can check these ads.
If you want to have the auto ads on desktop you can set the code in Analytics/js codes -> http://prntscr.com/olcsgk or you can try even in the ads section, but notice that only the amp auto ads was official tested with our theme.
Also make sure that the ads are approved for the new website.

Thank you!

Hi,

You’ll need to edit that category page with tagDiv Composer like this -> https://i.imgur.com/xScHhMe.jpg -> after that click on the elements you want to change/edit it.

Thank you!

Hi,

From what I can see in this way is look the header that you have set in theme panel -> https://i.imgur.com/TZ5IDAs.png -> https://forum.tagdiv.com/logo-favicon/ pelase set a proper logo, like the one for mobile version -> https://i.imgur.com/vBSOFyj.png

Thank you!

Hi,

Please provide some details and screenshots with the settings you’ve made for mega menu.

Thank you!

Hi,

Then please check in the Appearance > widgets > in the sidebars from there -> https://i.imgur.com/B95W7SW.png

The settings from theme panel and tagDiv Composer will not be lost, please check our documentation for theme update -> https://tagdiv.com/update-newspaper-theme/ the settings that you’ll lose are these made in theme files or theme plugins files.

Thank you!

Hi,

You’ll need to install and activate it from Newspaper> Plugins -> https://i.imgur.com/d91IVx0.png after that you can import the cloud templates and pages from tagDiv Cloud Library.

Thank you!

Hi,

To be more clear, in Theme panel, section thumbs, you’ll see and description for all the thumbs on what element will apply, if you consider that you’ll use that thumb you enable it, if not you can disable so the theme will not create that thumb -> http://prntscr.com/pyxjbv
So is your decision which dimension you choose to use -> http://prntscr.com/pyxk7y , using flex elements you can choose which size to display -> http://prntscr.com/pyxlpq and the format ( width and height for image ) -> http://prntscr.com/pyxne8

Hope this will help you!
Thank you!

Hi,

I’m glad that I was able to help you!

Have nice day!

Hi,

You can change that text from theme pane > translation -> https://i.imgur.com/AlBq8zU.png -> https://i.imgur.com/NeUEksE.png if you want to remove it you can add a blank space like this -> https://i.imgur.com/EsvMZ3R.png

Hope this will help you!
Thank you!

Hi,

I’ve just made a test and there are some many links because is counting the mobile links too and for mobile menu, there is a different menu, so for example all the links from header will be double ( less or more then double ), unfortunately for the moment there is no solution for this, sorry for the inconvenience!

Thank you for your understanding!

Hi,

Please try this custom css for this -> http://prntscr.com/q6kpmd
.td-category-header .td-pulldown-filter-display-option, .td-category-header .td-pulldown-filter-list {
background-color: #5e352b;
}

All the css need to be set in Theme panel> Custom code> Custom css.

Thank you!