Hi,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hello,

Sorry but our themes are not compatible with the RTL direction. IF you need a RTL theme, you will have to choose a different theme that can provide this functionality. We will be able to provide a refund if you make a request here:https://themeforest.net/refund_requests/new

Form what I can see the images and social sharing do not appear because of the cache plugin -> http://prntscr.com/q6zb76 please deactivate the cache plugins and check again.

Thank you for your understanding!

Hi,

This can be achieved if you are using a single post template from tagDiv Cloud Library and edit it with tagDiv Composer -> https://i.imgur.com/T4WMBAe.png

Hope this will help you!
Thank you!

Hi, if there is still a problem, just let me know!
Have a nice day!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem persist, please provide some more details and some screenshots.

Let me know the results!
Thank you!

Hi,

Unfortunately this is a bug in the last version of the theme, in order to fix it, please de-activate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.

Thank you for your understanding !

Hi,

Make sure that you have all the theme plugins install ( the theme plugins require ).
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Form what I can see the images and social sharing do not appear because of the cache plugin -> http://prntscr.com/q6zb76 please deactivate the cache plugins and check again.

Let me know the results!
Thank you!

Hi,

If you are referring to mobile grids, then you can edit it from theme panel -> https://i.imgur.com/hsuzRpN.png -> https://i.imgur.com/3sZ0cjA.png
If this is not what you mean, please proved some more details and screenshots.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please install a ssl plugin and check the results!

Let me know the results!

Hi,

If you are using the mobile theme plugin, then you can edit the heading (H) from theme panel> mobile theme>> mobile fonts – post content -> https://i.imgur.com/lMz3OZ5.png

Thank you!

Hi,

I’ll add it as a suggestion for the future updates and maybe this option will be add in our theme in coming updates.

Thank you!

Hi,

Let me know the results when the site will be online, in the meanwhile if you have other questions regarding to our theme, just let me know!

Thank you!

Hi,

If this didn’t fix the problem, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please provide me a link to your website in this way I will be able to check the demo that you have and the fonts with this problem.

Thank you for your understanding!

Hi,

I’m sorry, I didn’t want to upset or underestimate you, I apologize.
I think this was an isolated case and the problems appear only in some circumstance, I’ve made some more investigations and for me the social sharing are displaying normal -> https://i.imgur.com/hALVwOK.png if you want you can check our online demos from here -> https://demo.tagdiv.com/select_demo/select_demo_newsmag?utm_source=live_preview&utm_medium=click&utm_campaign=demos&utm_content=NM_demos_button#demos

Thank you for your understanding and sorry for the inconvenience!

Hi,

The “Latest Articles” is an option from page templates -> https://forum.tagdiv.com/newsmag-page-templates/ -> https://i.imgur.com/AKcfSlq.png -> https://i.imgur.com/0j1glDi.png, the “Don’t Miss” can be change using tagDiv Composer edit the page with this builder -> https://i.imgur.com/VYIQecL.jpg and edit the block -> https://i.imgur.com/H2yL9rj.png

Hope this will help you!

Hi,

The tagDiv Composer is a builder for pages and templates only, not for post only for pages, sorry!

Thank you for your understanding!

Hi,

Usually the 404 are not index, you can check more about in this article -> https://support.google.com/webmasters/forum/AAAA2Jdx3sUlrayLfnAHjM/?hl=tr

Thank you for your understanding!

Hi,

I do not quite understand, do you want to have Blockquotes like this -> https://i.imgur.com/X39GBJN.png
Pelase provide some more details.

Thank you for your understanding!

Hi,

You’ll need to be admin and you need to have some more authors add on you WordPress -> https://i.imgur.com/vAnXtbl.png -> https://i.imgur.com/n7Nnvxa.png

Thank you!

Hi,

The slide was made in this way to can slide the posts ( click drag on left/right on featured image ), if the link to posts were set on featured images too, then you can not longer slide the posts, that’s way only if you click on the image you’ll open the page.

Thank you for your understanding!

Hi,

Please de-activate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.

Thank you for your understanding !

Hi,

The WooCommerce plugin is compatible with our theme -> https://i.imgur.com/RsM3Iug.png please provide some more details and some screenshots with the problem you are facing!

Thank you!