Hi,

Please check our documentation for theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/ if this is not working, please contact us an email at contact@tagdiv.com and provide admin login and the licence key ( purchase code ). We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

In order to remove the the comment counter from modules, you’ll need to deactivate it from theme panel, like this -> https://i.imgur.com/TRMpK8o.png

Hope this will help you!
Thank you!

Hi,

So lets try again, the “Latest articles” can be edit like this -> https://i.imgur.com/WJgzuWi.jpg -> https://i.imgur.com/JgAsEIT.png -> https://forum.tagdiv.com/page-templates-2/
Please provide me a link to your website where I can check the “Don’t Miss” section, in this way I will be able to tell you how you can change it!

Thank you for your understanding!

Hi,

What you can do is to deactivate the cache plugin and check to see if this situation is still persist, if not then the problem is the cache plugin, if you do not have any cache plugin on WordPress, then you may have on host.

Thank you!

Hi,

You can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Unfortunately this type of blockqoutes are not integrate in our theme, we have something similar -> http://prntscr.com/q730xq what you can do is to add some icons or png with Blockquotes and set them with a custom css; if you find some Blockquotes I can help you with the css.

Thank you for your understanding!

Hi BillJGreenberg,

Please notice that you can check the link only if you are login on form, if not will not have access to the documentation.
If you want to disable a demo you can uninstall it, or if you want to change the demo, you can simply install the new one.
-> https://forum.tagdiv.com/installing-demos/

Thank you!

Hi aysasi,

Please check this topic -> https://forum.tagdiv.com/topic/upgrade-from-newspaper-9-to-10-broke-shortcode/#post-323782

Hi geraldho81,

The settings from theme panel will apply only on standard templates, the new templates, these from tagDiv Cloud Library need to be set individually, if you have a single post template, this can be set individual -> http://prntscr.com/pu3vuz or global will apply on all posts the have set “From panel” -> http://prntscr.com/pu3w1h -> http://prntscr.com/pu3wyj so the solution is to set the post to have a global single post template and if you want you can set individual single post template too ( this will overwrite the global option).

Hope this will help you!
Thank you!

Hi aysasi,

Sorry, for the delay for answers. The Newspaper theme will not work correctly on wordpress.com because this do not allow you to install any plugins -> http://prntscr.com/q4x1j4 -> https://ithemes.com/tutorials/wordpress-com-vs-wordpress-org/
If you want to keep the wordpress.com you’ll not be able to use our theme on it, therefore we will be able to provide a refund for the theme
– https://themeforest.net/refund_requests/new

Thank you for your understanding!

Hi,

This can be achieve on posts, you’ll need to use a single post template from tagDiv Cloud Library, edit it with tagDiv Composer click on date and activate the time ago -> https://i.imgur.com/dz5bDr9.png

Thank you!

Hi,

Please make sure that you have the latest version of Newspaper them v10.2 and WordPress 5.3
Please de-activate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.

Let me know the results!
Thank you!

Hi,

If you have some pages made in classic editor or Gutenberg, then you’ll need to make take the content from backend and set it in tagDiv Composer in column text -> https://i.imgur.com/bulEiZL.png -> https://i.imgur.com/UoBzG7q.png

Hope this will help you!
Thank you!

Hi,

Please deactivate the child them and try again, if is working then you’ll need to make some changes in theme core, these are the changes that you’ll need to make -> https://prnt.sc/q5jvtz

Thank you!

Hi,

So you are using a single post template from tagDiv Cloud Library, you can edit it with tagDiv Composer -> https://i.imgur.com/xye1QcK.png
Also if you are using WPBakery plugin, please deactivate it and try again.

Let me know the results!
Than you!

Hi,

Unfortunately this is a bug in the last version of the theme, in order to fix it, please de-activate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.

Thank you for your understanding !

Hi,

What I can do is to make a notice to our developer maybe the can do something to prevent this situation.

Thank you!

Hi,

Usually this is a redirect from seo, if you are using yoast seo, make these settings -> https://www.screencast.com/t/gN6IRHxVr02 the archive for author will still work, but will not be indexed.

Thank you!

Hi,

Indeed our theme was build on the WordPress roles and will work only for these, sorry!

Thank you for your understanding!

Hi,

For me this is working normal -> https://i.imgur.com/FBD7ymd.jpg -> https://i.imgur.com/hNmJl6t.jpg
Please make sure that you have the latest version of Newspaper them v10.2 and WordPress 5.3
If the problem, persist, please deactivate the child theme and try again.
If there is still a problem, please provide me a link where I can inspect it.

Thank you!

Hi,

Please make sure that you have the latest version of Newspaper them v10.2 and WordPress 5.3

Let me know the results!
Thank you!

Hi,

For the problem with full width, make sure that you do not have set a background color or image -> https://forum.tagdiv.com/background-introduction/ also make sure that you edit the page/template with tagDiv Composer and set the row stretch like this -> http://prntscr.com/pr0vjz

In order to change the color for sticky menu, you’ll need to edit the cloud header with tagDiv Composer and make these changes -> https://i.imgur.com/8GP3Slf.png -> https://i.imgur.com/p4GYQy2.png

Thank you!

Hi,

The name/title should be capitalize in weather widget, please provide me a link to your website to can inspect this situation.

Thank you!

Hi,

Is possible that the post to have set an individual single post template select on it.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Unfortunately this is a bug in the last version of the theme, in order to fix it, please de-activate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.

Thank you for your understanding !

Hi,

If you are referring to social counter then you’ll need to check in Appearance > widget or is this is not provide from widgets you’ll need to edit the page with tagDiv Composer and change the title like this -> https://i.imgur.com/GnJKnzN.png

Thank you!