Hi,

This problem appear only on your install, there must be a problem that provide this situation, because for me the images are displaying normal. Just make sure that you have the latest version, Newspaper 10.2 and WordPress 5.3, also the “patches” is a plugin “Standard Pack” this is for old clients to can keep the layout and functionality of the theme in Newspaper X.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

I’ve made some investigation for this problem and for me is working normally-> http://prntscr.com/q5eax5

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persists, please provide me a link here I can check this problem!

Let me know the results!
Thank you!

Hi,

I’ve made some deep investigations and indeed on Newsmag theme the code for login modal is still load in source code, but is not display on frontend.
I’ll make a not to our developers for this situation!

Thank you for your understanding and sorry for the inconvenience!

Hi,

For me that code is working -> http://prntscr.com/q53t45

Thank you!

Hi,

Please make sure that you’ve clear all cache after you’ve made all these changes!
If there is still a problem, please provide me a link where I can inspect it!

Let me know the results!
Thank you!

Hi,

Please notice that this is only for advance users, also in order to achieve a new flex or block you may need to change in different files from theme, also is all these can not be set in a child you’ll lose all when you’ll make a theme update.

Thank you for your understanding!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Please make sure that you set these ads in mobile theme too -> http://prntscr.com/pwd9rz -> https://forum.tagdiv.com/the-mobile-theme/
If there is still a problem, please provide me a link to your website where I can check these ads.

Thank you!

Hi,

Please make sure that the settings for Google Analytics Real-time Reports are set as in the article -> https://www.analyticsmania.com/post/google-analytics-real-time-reports-not-working/

Hope this will help you!
Thank you!

Hi,

You can try this custom css
.td-trending-now-wrapper .td-trending-now-nav-right {
position: relative;
right: 800px;
}
.td-trending-now-wrapper .td-trending-now-nav-left {
position: relative;
right: 860px;
}
You can adjust the px after your needs.

Hope this will help you!
Thank you!

Hi,

First please make a full update to your website, after that you can make the update using our guide from here -> https://tagdiv.com/update-newspaper-theme/

Hope this will help you!
Thank you!

Hello,

The speed of your website depends on how well your site is optimized too, not only on theme, also your page content is very big -> http://prntscr.com/q5017s, also all the plugins that you have install and activate can slow the page speed, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
Also we do offer page speed services over a fee, if you want us to increase your page speed you can check our custom services from here -> https://tagdiv.com/premium-customization-services/

Thank you for your understanding!

Hi,

Please check our documentation for theme update -> https://tagdiv.com/update-newspaper-theme/ also make sure that you have the latest version of WordPress to, v5.3

Thank you!

Hi,

Make sure that is not a firewall security from host or some Wordfence.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please make sure that you do not have some plugin conflicts, if there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
You can try that or if you want we are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

Thank you!

Hi Levzan,

Please make sure that you’ve clear all cache after you’ve made these changes!
If there is still a problem, please provide me a link where I can inspect it!

Let me know the results!
Thank you!

Hi,

The problem seems to be from a ss that set the opacity on 0 -> http://prntscr.com/q4z1tz -> http://prntscr.com/q4z2cl this can be a cache problem, or a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persists you can try this custom css -> http://prntscr.com/q4z37c
body.td-animation-stack-type0 .td-animation-stack .entry-thumb, body.td-animation-stack-type0 .post img {
opacity: 1;
}
The code need to be set in theme panel> custom code> custom css

Let me know the results!
Thank you!

Hi,

For the moment our theme do not have this option, sorry! there is an workaround of custom taxonomy but I can not say for sure if this include a filter or not.

Thank you for your understanding!

Hi themoneytools.org and hoshivina@gmail.com,

First of all you’ll need to make sure that you’ve make a full backup to your website, including database, and only after that you make the update. After you download the theme from themeforest, you need to deactivate the theme link this https://www.screencast.com/t/HokGyKmb19 , also we recommend to use the child theme that comes with the theme package, but please do not overwrite the theme or the child theme.
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Child theme -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hi,

Indeed in the last version of the theme on Gutenberg editor, also the zoom effect was not add in modal image.
Also if you have some problem, please make sure that the images had set the link to media file -> https://i.imgur.com/3iJxakZ.png if the problem persist, please provide me a link where I can check these problems.

Let me know the results!
Thank you!

Hi,

From what I can see now this is working normally -> https://www.screencast.com/t/fEiVkdTfuMy , so if this option is enable in Yoast seo -> https://prnt.sc/pzid6k then it was just a cache problem.

Thank you!

Hi,

First please check the background of png image to be transparent, and if there is still a problem, please provide a link to your website where I can inspect the png background and how this is look on your website.

Thank you for your understanding!

Hi,

The header manager was add since Newspaper v9.5 -> http://prntscr.com/q4yejo -> https://themeforest.net/item/newspaper/5489609 so all you need to do is to go in Cloud Templates -> https://i.imgur.com/ume1o5d.png and look for the header template you like -> https://i.imgur.com/KPe9opA.png -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/ after that you can edit it with tagDiv Composer.

Thank you!