Hi,

Where are you seeing these warnings? Do you use the latest theme version? Also what PHP version is used? Is wp-debug set to false in the wp-config file? Let us know.

Thanks

Hi,

I see the ads used are HTML ads, it would be possible with some CSS in this case. For example this post – https://www.snowsbest.com/aldi-ski-gear/
Has these categories – http://prntscr.com/nlvpqn
So a code like this will work – http://prntscr.com/nlvqpy if you don’t want the inline ad to appear on post belonging to the “Gear” category

.single .category-gear .td-a-rec-id-content_inline {
display: none;
}

It can be multiplied to work on other categories as well, for example

.single .category-gear .td-a-rec-id-content_inline,
.single .category-guest-blogger .td-a-rec-id-content_inline,
.single .category-athletes .td-a-rec-id-content_inline,
.single .category-backcountry .td-a-rec-id-content_inline {
display: none;
}

This would be a solution, let me know if you need help.

Thanks

Hi,

That should work, those values can be increased either in php.ini or in the htaccess file. Maybe try it in the htaccess file. Or try with a plugin like this one, see if that works
– https://wordpress.org/plugins/custom-php-settings/
Or ultimately contact the hosting provider, maybe there is a specific way needed to be used in this matter.

Thanks

That video is made with a mobile, that is how it works for me. I also checked again with a mobile phone, it is the same as before. The images load when they are in view and you get to theme by scrolling.

There still is a lazyload active from what I can see – http://prntscr.com/nlveby Maybe you did not clear the cache if you use caching.

I also checked again with a mobile phone, it is the same as before. The images load when they are in view and you get to theme by scrolling.

What if you disable the jetpack photon? Does it affect this issue in any way?
– https://jetpack.com/support/site-accelerator/
Maybe this is causing the slow down, by converting the images as webp, can’t say for sure how it works
– http://prntscr.com/nlvhzd

Seems there is a problem but only with iphones. I checked with an android phone previously and it worked in that case.

How exactly have you set the background? I made some tests and set the background in the theme panel with a fixed position – http://prntscr.com/nlv7mj like this it seems to work with iphones as well, at least it works in my tests.

You could also check some suggestions to fix it as it’s currently set
– https://stackoverflow.com/questions/19045364/fixed-body-background-scrolls-with-the-page-on-ios7
– https://stackoverflow.com/questions/23236158/how-to-replicate-background-attachment-fixed-on-ios

Hi,

@ArminH Try the javascript method in the same analytics section, that should work
– http://prntscr.com/nluwc6 – http://prntscr.com/nluwhx
We will try to update the guide as soon as possible, sorry for the inconvenience.

Thanks

I am saying that the mobile theme doesn’t seem to be active at the moment. When the mobile theme is active, on mobile the website will look like this theme demo (the demo uses the mobile theme, you can check with a mobile)
– https://demo.tagdiv.com/newspaper_local_news/
The AMP version will look the same.

AMP will still be working without it, the posts will be valid and look like this
– http://prntscr.com/nlun2n

If you want us to investigate why the mobile theme is not working on your website, please send us an email at contact@tagdiv.com and provide admin access. We will try to identify the problem. Include a link to this topic in the email.

Hi,

I see there is a slide in the homepage and one as a widget in the post sidebar, also highlighted in the screenshots you posted. But what exactly would you like to change about them?
If by removing the fixed position in the homepage you mean to make the column containing the slide sticky (like in the post page) that is possible
– https://forum.tagdiv.com/smart-sidebar-2/
All you have to do in pages is to activate the sticky setting for the column you want
– http://prntscr.com/nlujnp
In case I misunderstand please let me know, also provide some exact details as to what you want to do with the sliders.

Thanks

Hi,

Are you using a cloud post template? If you do, note that the ad codes have to be entered in the template itself, when editing it with the composer. Click on the post content element and there will be a tab called Ads – http://prntscr.com/nlud0s

Then the ads should appear in the posts that use that cloud post template.

Thanks

Hi,

I don’ think the issue is caused by the CSS code, when I try to use the search on mobile as soon as I click on the search icon a javascript error appears in the browser console
– http://prntscr.com/nlu5jo
So while it would be possible to switch the icon positions for the menu and search on mobile – http://prntscr.com/nlu6p5 the error is still there. Seems the menu works, just the search has this problem.

Usually this kind of javascript errors may appear when the theme is conflicting with various scripts entered in the theme panel or theme files, or in many cases plugins. You could begin to investigate plugins or codes (if you used any). Here is the code I used for the positioning of the icon, if you want to use it for mobile

@media (max-width: 767px) {
#td-header-menu #td-top-mobile-toggle {
position: absolute;
right: 0;
}
.td-header-main-menu .header-search-wrap {
position:absolute;
right: auto;
}}

Thanks

If you have sent us an email we will investigate and reply by email.

The popular post sorting requires this option to be active in the theme panel
– https://forum.tagdiv.com/7-days-post-sorting/
Once you activate that setting the theme will start counting the views posts get. For this to happen the post views have to be active – http://prntscr.com/nli2rx
Posts should begin to appear in the block after doing this.

Flex grids can use a few thumbnail sizes to choose from http://prntscr.com/nli4ue
Also alignment slider – http://prntscr.com/nli53d so you can display the top, middle or bottom of the image.
There should be enough setting to achieve the result you want.

Depends, in a page a sidebar can be created by for example splitting a row like this
– http://prntscr.com/nli67u
In that column you can either add elements directly from the composer, or use a widget sidebar and select from your existing widget sidebars
– https://www.screencast.com/t/S6PZx2IvYW

Let me know if you need help or you have more questions.

Replied by email.

Hi,

You could begin by deactivating plugins, that would be the first step. Disable all non-theme plugins as a quick test and check if the issue is solved. Could be a plugin tat causes it – https://forum.tagdiv.com/tagdiv-composer-not-working/
Also if you use a child theme, try to disable it temporarily.

Empty pages shouldn’t provide such an error. Have you maybe made any modifications to the page template files directly?

Hi,

I see the website is using just the AMP plugin at the moment, without the mobile theme. Also an older theme version. That should work just as well. I checked some posts from the website, AMP is working and valid – http://prntscr.com/nlhb8g – http://prntscr.com/nlhbc3 there are no errors.

Do the errors refer to any specific posts or pages? From what I can see AMP works fine. You could mark them as fixed and monitor to see if such errors appear again.

Thanks

So it is still happening? Please send us an email at contact@tagdiv.com and provide admin login, also cPanel if possible. We will check it out. Include a link to this topic in the email.

Hi,

The theme may not work with such an implementation or plugins. It is designed to be used with self published content, featured images, categories, tags etc have to be set manually in order to function correctly with the theme blocks and grids for example, or with the post templates. We don’t have a guide I can provide you with or plugin suggestions for using feeds with the theme.

Some users mention that they use such plugins successfully, maybe this topic is helpful
– https://forum.tagdiv.com/topic/really-like-the-theme-but-how-to-import-news/

Thanks

Hi,

I checked on mobile, the code seems to work alright – http://prntscr.com/nlgxdo
– http://prntscr.com/nlgxho
Without that code it would look like this – http://prntscr.com/nlgxwq
So from what I can see the code still works.

Thanks

Hi,

I see that only one ad seems to appear, the one in the footer. There is another one at the top below the header but it has no size – http://prntscr.com/nlg9rz
I remember when we tested the AMP auto ads that they worked fine, all there is to it is to enter the ad code in the theme panel dedicated section – http://prntscr.com/nlgaq2 and they should appear. After refreshing the page a couple of times the top ad appeared as well – http://prntscr.com/nlgfko
On Firefox I get quite a lot of ads – http://prntscr.com/nlgh56
– http://prntscr.com/nlgh9q – http://prntscr.com/nlghib (usually 3 ads)
While on Chrome I get 1 or two ads.

I did find some similar topics with the same issues, but no actual solution
– https://github.com/ampproject/amphtml/issues/19952 – http://prntscr.com/nlgi5i
– https://stackoverflow.com/questions/55426552/how-to-fix-amp-auto-ads-on-wordpress-with-with-error-cannot-resize-element-and

I don’t quite know what one could do in such cases.

In pages you can use the tagDiv composer, it’s button element has options for the color on default and on hover – http://prntscr.com/nlfxpu You can copy the style of the button (with the right click menu) and set it to other buttons – http://prntscr.com/nlfy1l
– http://prntscr.com/nlfy1l
Or save the button after you customize it – http://prntscr.com/nlfyo5 and reuse it in other places – http://prntscr.com/nlfyxt

Please let me know if you have more questions.

So if you change it back to no sidebar the issue will happen again? Quite unusual if that happens.
The super cache should be equal in performance with the total cache, or maybe behind by a small margin. Most reviews rate it as the second or third best caching plugin out there. But the result could be indeed different case to case. It looks like the total cache is performing good on the website, it’s quite fast.

Until our developers get to it, I really can’t say what is conflicting between the theme and the plugin, or what the solution would be.
Maybe if possible experiment with the plugin settings, could be a setting from it that causes problems. Or maybe try other event plugins. Sorry for the inconvenience.

Hi,

I should have specified that excluding will not work, only including. So in the ajax filter category IDs can be only included, enter the desired IDs and they will appear in it. Please let me know if you have more questions.

Thanks

Seems it’s not working after you activated that setting, also now the images do not load
– http://prntscr.com/nlfdzr
Do you use any image optimization plugins or tools other than the theme lazyload? They could conflict. I see a rocket lazyload – http://prntscr.com/nlfex0, also I believe the Jetpack photon is active – https://jetpack.com/support/site-accelerator/ and maybe the theme lazyload is also active – http://prntscr.com/nlffy6

All of these could conflict and cause problems. Try using only one lazyload and deactivate the others.

The view counter can be affected by caching or maybe minification, this is the main reason why it can stop working. I suggest as a quick test, to deactivate the caching plugin and check again. We recommend if possible to use the WP super cache plugin
– https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

That is quite unusual, could be because of the multisite but I can’t say for sure. If you are a super admin I believe it should work. Do all the sites in the multi-site copy use the latest theme version or they share same theme? Maybe the plugin can;t be installed because there is an older theme installed for one of the sites.
We haven’t made any tests with a multisite environment however up to this point, I really can’t say why this is happening exactly.
What if you disable the multisite and try to install the plugins? Or what if you try to install other plugins, do they install properly?