Hi,

There is a blur on the images as you mention, but only on Chrome it seems. There was such an issue a while back, it happened after a Chrome update and I believe we made some modifications to fix it for sidebar sections where it happened most.

I get the same blur on the slide, using the same image as you – http://prntscr.com/ng6u0m
A quick fix is to add this code in the theme panel custom CSS section

.td-big-grid-slide {
perspective:unset!important;
}
Should fix the blur issue, I will also add this on our list to be fixed. Sorry for the inconvenience, and thank you for letting us know and providing these useful details.

Thanks

That is right, activate the sticky menu and customize what is displayed in this mode, in the header. Click on the elements and configure them – http://prntscr.com/ng59ci delete them and add new ones etc.

The sticky version for the header can be entirely different than the normal version if needed. So all there is needed is to activate the sticky mode and customize what is in it – https://tagdiv.com/newspaper-theme-customize-the-header-manager/

If there is a problem or you have more questions, let me know.

I see the problem, seems the inline ad appears at the top of the post for some reason. If it is set to 3 paragraphs in the cloud template post content element ads section, it should appear there.

On my end it seems to work – http://prntscr.com/ng51c6 – http://prntscr.com/ng51mg

We could take a look at it, please send us an email as mentioned above.

Hi,

I don’t quite understand what you are trying to do, some more details would be helpful.

Maybe you want to assign a cloud category template for each category, that is possible, create/import them as needed and set them in the theme panel, categories section. If you created one and width to create a similar one but with some modifications, the cloud templates can be duplicated – http://prntscr.com/ng4s2m

For posts the cloud templates can be applied in the single post edit screen, or in general in the theme panel, but not by category. Such an option may be added in the future, so that a post template can be applied for a posts belonging to a specific category.

If I misunderstand please let me know, I will try to help you.
Thanks

Hi,

That may happen if the Yoast SEO plugin is installed, and the author archives are disabled
– http://prntscr.com/ng4kcf
Check if they are disabled there, enable them and the author pages should work.

Thanks

Hi,

It isn’t safe to modify main files, one of the reasons is that the modifications will be lost when the theme and theme plugins are updated, so they will have to be made again.

After the 9.7 update the child theme is limited to just a few files. This is a consequence of the recent modifications to the location of theme files, due to Envato requirements.

If you are looking for the mobile theme files they are now in the composer
– http://prntscr.com/ng4hfo
These files couldn’t be modified in a child theme previously.

Thanks

There are a few attachment specific elements – http://prntscr.com/ng4akc but such navigation buttons for next/prev don’t exist at the moment. Share buttons can only be used in post templates, in others only social icons cane be used – http://prntscr.com/ng4aeh

Sorry for the inconvenience, let me know if you have more questions.

Hi,

I don’t think the page speed results are quite accurate for the time being, there is not enough data it seems
– http://prntscr.com/ng3puw
From what I know, now the testing method will take into account each users experience on the website and make an average. So despite the website being loaded quite fast
– http://prntscr.com/ng3ugp and being mobile friendly – http://prntscr.com/ng3umk the Google tests results may be different based on the website visitors experience. There are some details about it at point 2 here – https://www.searchenginejournal.com/mobile-page-speed-changes/272221/
A plus to have is also AMP, the mobile theme can be used together with AMP.

Thanks

We could take a look at it, please send us an email at contact@tagdiv.com and provide admin access. We may need FTP or cPanel as well. Include a link to this topic in the email.

Hi,

That would be the case, the child theme is quite limited after the recent update. Most theme files have been moved in the composer plugin as mentioned here
– https://tagdiv.com/updating-the-core-of-tagdiv-themes/
So now the post template files are now in the composer – http://prntscr.com/ng3e26
You could edit them there, but the modification will have to made again after each update.

Maybe you could display the ratings in different way. Some ratings sections provided by plugins can be displayed with shortcodes. You could use a cloud post template for the posts, in the cloud post templates use a column text element in which you enter the plugin shortcode. This would be one way to display ratings on posts.

I believe this request is on our list, a rating option may be available in the theme in a future update.

Thanks

Hi,

We could take a look, please post a link to the website if possible. Or send us an email at contact@tagdiv.com and provide it there.

Thanks

Those options were introduced in theme update 9.6 – http://prntscr.com/ng3al9
If they do not appear in your case then it would mean an older theme version is used.

If you should consider to update the theme to the latest version, note that there were some important changes made to the theme in 9.7, here is a topic
– https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/
In that topic version 9.6.1 can be downloaded, if you are not yet ready to update to 9.7 or wish to test more before updating.

So for example you could update to 9.6.1 in order to use the new ad box options. Here is a guide if needed – https://tagdiv.com/update-newspaper-theme/

Let me know if you have more questions.

Hi,

If the mobile theme plugin is active, what is displayed on mobile will be a different from desktop. For example the mobile homepage will display a top grid with 3 featured posts (if there are any) – https://forum.tagdiv.com/featured-posts-2/
Below that grid will be a latest articles section. The mobile theme is specially created for mobiles, it is faster than the default responsive theme version. Other pages will be empty on mobile, if there is no content entered in the mobile editor for each page
– http://prntscr.com/ng341f

Here you can read more about it – https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

Regarding that border, from what I can see the top bar is empty (no login, no weather no socials etc). You could disable it entirely if you do not want to display any elements in it – http://prntscr.com/ng373y and the problem will be solved.

The “Read more” that the block uses cannot be disabled. You could use a different type of block, maybe a flex block (these have an show/hide “Read more” button setting).
Here are some block designs made by us that can be imported with the cloud library plugin
– https://cloud.tagdiv.com/#/load/Blocks (they are all flex blocks).
However if you want to keep using block 24 and wish to remove the button there is a solution. I could give you a code to remove it – http://prntscr.com/ng3941
Enter this code in the Theme panel->Custom code-> CSS code section

.td_block_24 .td_module_19 .td-read-more {
display: none;
}

If you want to keep the block and the button but change the text it displays, you can translate it in the Theme panel->Translations settings – http://prntscr.com/ng39vz

Please let me know if you have more questions.
Thanks

Hi,

From what I can see the ID is not valid – http://prntscr.com/ng3009 Maybe something happened with the Instagram page, it doesn’t seem to be exist anymore. You could check if that is the case.

The other page you mention works – http://prntscr.com/ng31ln
The Instagram page works as well – https://www.instagram.com/kormorant1/

Thanks

Hi,

It does work, but the page has no content in the mobile editor. When the mobile theme is active each page will require 2 versions, one for desktop built in any way possible with the theme, and one for mobile built with then mobile editor – http://prntscr.com/ng2xse (the mobile editor is usually found at the bottom of the page edit screen).

So edit the “About” page and enter content in the mobile editor, it will appear on mobile. On the other hand if the mobile theme is deactivated, the same content from desktop will appear on mobile.

Here is some more information about the mobile theme and how it works
– https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

Thanks

Hi,

After the new update most of the theme files were moved in the composer plugin, so this has to be active at all times in order to maintain the same functionality. Here is an article about it if you haven’t read it, as to what was done and why
– https://tagdiv.com/updating-the-core-of-tagdiv-themes/

So the file you are looking for is now in the composer – http://prntscr.com/ng2vqk

Thanks

Hi,

There is a persian translate option, it should work – http://prntscr.com/nfst2s
– https://forum.tagdiv.com/loading-translations/
What is happening in your case exactly?

Thanks

Hi,

According to Envato license terms a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
So the theme may be installed and activated on a single live website based on those terms.

Activating it on a testing domain or sub-domain is permitted, but different websites with different content will require more licenses
– https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Thanks

Hi,

As far as I know the old dedicated AMP plugin can still be used. The current solution is however the official AMP plugin, this can be used with the mobile theme. Adsense ads can be used with the AMP+mobile theme. Or even if you don’t use the mobile theme and just the AMP plugin, for example like mentioned here
– https://isabelcastillo.com/google-adsense-wordpress-amp
The previous td-amp plugin was based on the official AMP plugin, I believe version 0.7.2 was used. Now as the latest up to date AMP plugin can be used, things should be better in my opinion (I am no expert in the matter), not worse.

I found some other possible explanations for revenue drops
– https://crunchify.com/google-adsense-revenue-drops-after-moving-wordpress-site-over-to-https-ssl/
– https://www.adpushup.com/blog/whats-causing-the-sudden-drop-in-your-adsense-earnings-ctr-and-rpm/
– https://blog.ezoic.com/why-are-ad-earnings-dropping/
Also the Adsense troubleshooter – https://support.google.com/adsense/answer/6333955?hl=en

Thanks

Hi,

I can’t seem to be able to access the website, there is a 500 error currently. Should be no problem if you follow the guide – https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Also the most reliable method to update the theme is by FTP – https://tagdiv.com/update-newspaper-theme/

In some cases 500 errors were caused by insufficient memory, we recommend a value of 256M if possible. Try increasing it or contact the hosting provider and provide them with this guide – https://tagdiv.com/newspaper-theme-requirements/

If you already tried this, please send us an email at contact@tagdiv.com and provide FTP or cPanel as well as admin login. We will take a look. Include a link to this topic in the email. Let us know.

Thanks

Hi,

I did see something like that on some websites, but I didn’t check how it was made. Surely there are solutions, try search online, for example
– https://css-tricks.com/reading-position-indicator/
– https://www.magnet4blogging.net/add-reading-progress-bar/
If these don’t work try some more.

Thanks

Hi,

So this happens only when you activate the composer, are there any errors? In some cases such issues are caused by insufficient resources – https://tagdiv.com/newspaper-theme-requirements/
Please follow the guide carefully and increase the needed parameters, also activate the necessary PHP modules if needed. The hosting provider should be able to do this for you or at least provide some assistance.

In case the problem remains please send us an email at contact@tagdiv.com and provide admin login, also cPanel will be helpful. Include a link to this topic in the email. Let us know.

Thanks

Hi,

From what I can see the website looks alright at the moment, the latest theme is installed
– http://prntscr.com/nfrcqv
Maybe you solved the problem you were having. If you follow the guide it should work
– https://tagdiv.com/updating-the-core-of-tagdiv-themes/
The most reliable method to update is by FTP – https://tagdiv.com/update-newspaper-theme/

If you have more questions let us know.
Thanks

Hi,

From what I know it wasn’t mentioned anywhere in the docs. Changing the font properties in the panel for the modules you want and as you want theme will work. Sorry for any inconvenience.

Thanks

Hi,

The recent 9.7 is somewhat a major update in a way, there were some modifications made to how the theme and theme plugins work – https://tagdiv.com/updating-the-core-of-tagdiv-themes/
This means that to maintain the same functionality now the composer plugin has to be active at all times, because many theme files are now part of it.

If you follow the steps in the guide carefully there should be no problem. Most reliable method to update is by FTP, delete the old theme and upload the new theme. Update all the plugins as mentioned. Also here is a guide – https://tagdiv.com/update-newspaper-theme/

If you use a child theme, note that since most of the theme files are in a plugin, it will not work anymore.

Thanks