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tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Simion C.
tagDiv Staff

That would be most unusual, both the tagDiv composer and the cloud library plugins are created by us, for the theme. A conflict between them would be unlikely. I believe my colleague Bogdan is investigating the issue on your website.

Simion C.
tagDiv Staff

For me they don’t appear on desktop it seems – http://prntscr.com/mji9jq

What if you enter those ad codes in a text element in a page, do they load then? Or directly in the post content.
Or maybe make a quick test and activate a default wordpress theme and check with it as well. Shouldn’t be any problem from the theme perspective, I still think there is a problem with the ad codes themselves.

Simion C.
tagDiv Staff

Hi,

So when you activate the Yoast SEO plugin the sidebar delimitation disappears?

In my case it does not – http://prntscr.com/mji3qx
I use the latest WordPress, latest theme version and Yoast plugin. The delimitation should only disappear if no sidebar is selected in the post edit screen
http://prntscr.com/mji4qu
If I misunderstand please correct me.

Thanks

Simion C.
tagDiv Staff

Hi,

Links in the post content can be set to open in a new tab, this is a setting provided by WordPress – http://prntscr.com/mjh82hhttp://prntscr.com/mjh8gs

The theme does not have a setting to set the links you create in the post content to open in a new tab.

Thanks

Simion C.
tagDiv Staff

We could take a look, send us an email at contact@tagdiv.com and provide admin login, also cPanel may be needed. Include a link to this topic in the email.

As a note, replying multiple times in your topic will move the topic to the back of the line, by refreshing the topic date. We answer from oldest to newest.

Simion C.
tagDiv Staff

Hi,

I checked on my end, for me only one article meta is appearing in AMP posts
http://prntscr.com/mjh27i
The one from the plugin code – http://prntscr.com/mjh2kq

Regarding the preview button from what I can find online it seems to not appear at all times
https://productforums.google.com/forum/#!msg/webmasters/kvwA_yePpbo/PQvpE4biCAAJ
https://www.tassos.gr/joomla-extensions/google-structured-data-markup/docs/preview-button-not-showing-on-structured-data-testing-tool
So for example testing a post with recipe markup does show the button
http://prntscr.com/mjh5mq

Thanks

Simion C.
tagDiv Staff

Hi,

It seems the admin bar does not show up, it is the same for me. I even tested with a default WordPress theme and it’s still not appearing – http://prntscr.com/mjgtua

Searching for this online I found a topic about 3 years old mentioning that this issue is caused by the Woocommerce plugin – https://buddypress.org/support/topic/admin-bar-not-showing-up-2/
I deactivated the woocommerce plugin and now it is showing – http://prntscr.com/mjgvt8

The theme doesn’t have a condition to remove the top bar after the user logs in. You could try and adapt the condition from this topic maybe
https://forum.tagdiv.com/topic/display-different-top-bar-menu-with-php/

Thanks

Simion C.
tagDiv Staff

Hi,

There were some reports regarding compatibility between the latest buddypress version and the theme, however the users did not mention what exactly the issues were.

I have added this on our testing list so we can make some tests with the buddypress plugin as soon as possible, if you should identify any issues please let us know. The feedback would be most appreciated.

Thanks

Simion C.
tagDiv Staff

Hi,

I don’t quite understand what you want to do. You want to display specific posts in the block? You could enter the post IDs in the ID filter field – http://prntscr.com/mjg3rz
Then the block will always show those posts, until you modify the IDs.

The settings in the filter tab are the same for all blocks
https://forum.tagdiv.com/block-settings-guide/

If this is not what you wanted to know, please provide some more details about it.

Thanks

Simion C.
tagDiv Staff

From what I can see the social counter is still not set correctly, enter only the following in the YouTube field

channel/UCC0LBPWOnqV53_IEHsaIfhA

Not this

https://www.youtube.com/channel/UCC0LBPWOnqV53_IEHsaIfhA

The social counter does not have anything to do with the theme panel, there are no settings for it there. The social networks section will control the header and footer socials only – http://prntscr.com/mjg1cl there you have to enter the full link to the social accounts.

But in the social counter for YouTube in this case, enter it as shown
http://prntscr.com/mjg20uhttp://prntscr.com/mjg2ch

Simion C.
tagDiv Staff

Seems that some of the post content is missing does it happen for all the posts? If you make a quick test and create a new post and enter simple text in it, does it work?
Also what if you use a default post template instead of a cloud template? Let me know.

If you already tried these suggestions and the problem remains, we could take a look. Send us an email at contact@tagdiv.com so we can check. Include a link to this topic in the email.

Simion C.
tagDiv Staff

Hi,

The website seems to be down at the moment – http://prntscr.com/mjf98r

But I know what you are referring to. It started happening since updating to the latest version of Chrome. It is the same for me – http://prntscr.com/mjf9q1
Seems some sections of the page are blurry for some reason. Could be a CSS issue, we are investigating this problem.

Thanks

Simion C.
tagDiv Staff

Hi,

You could use the footer text field, this will show up in the footer when the mobile theme plugin is active – http://prntscr.com/mjf88w
So the text will appear in both desktop and mobile with the mobile theme active.

Thanks

Simion C.
tagDiv Staff

Hi,

There is an issue currently like you mention, in the current update. It seems to be a general problem, not only on cloud category templates, with the placeholder of the widget sidebar element.

This and some other issues are being investigated as we speak, and will be solved as soon as possible. Sorry for the inconvenience.

Thanks

Simion C.
tagDiv Staff
Simion C.
tagDiv Staff

Hi,

@Jerrad So a toggle for the admin to choose what social networks will appear in the author profile page. I could add this suggestion on the list, can’t promise anything unfortunately. Sorry for the inconvenience.

Thanks

Simion C.
tagDiv Staff

Hi,

That block doesn’t function correctly it seems. Does it happen with all blocks?, try in a new page to test a different block.
If the same happens, the first thing to investigate would be plugins. As a quick test deactivate all the plugins in bulk except theme plugins. Then test again. if you already tried this, we could take a look as well. Send us an email at contact@tagdiv.com and provide admin login and we will check it. Include a link to this topic in the email.

Thanks

Simion C.
tagDiv Staff

Hi,


@crazykrishna
Are you adding the text in the composer? Use a column text element for example. Test without any other plugins than theme plugins active. Plugins are the first thing to investigate.

Simion C.
tagDiv Staff

Hi,

Seems that is the case, woocommerce pages will display the header templates/style set in the general header settings in the theme panel – http://prntscr.com/mjepsn
http://prntscr.com/mjepvg

So if a header is built or imported in the actual page which is then set as shop page, the header will still be the one set in the theme panel. I don’t think this is supposed to happen, I will add this for more testing. it will be investigated as soon as possible. Sorry for the inconvenience.

Thanks

Simion C.
tagDiv Staff

Hi,

I browsed the website for a while, checked a few posts and pages. I don’t see any issues with it at the moment – http://prntscr.com/mjeij1http://prntscr.com/mjeilj
Let me know if I should check anything specific, I will take a look.

Thanks

Simion C.
tagDiv Staff

Hi,

The auto load setting is present when editing a cloud template, it is a global setting so once activated all posts will use it. It will only work if the starting post uses a cloud post template, the others that will be auto loaded can use any available post template.

This feature will be improved over future updates, so it’s current functionality may change. Let me know if you have more questions.

Thanks

Simion C.
tagDiv Staff

Hi,

Looks alright at the moment – http://prntscr.com/mjefa4http://prntscr.com/mjefho

The theme lazyload has been modified in version 9.2, could have been a caching issue. We recommend to clear all caches after updating from an older version to a newer version.

Thanks

Simion C.
tagDiv Staff

Hi,

Currently the auto-load setting is a global setting, enabling it in a cloud template will affect all cloud templates. So all post that use a cloud template will have auto-load.

Note that the auto-load feature is at the beginning, more settings for it will be added.

Thanks

Simion C.
tagDiv Staff

Hi,

Everything seems in order when testing for structured data – http://prntscr.com/mieh6m
https://search.google.com/structured-data/testing-tool/u/0/

For me the review stars appear – http://prntscr.com/miehqk
Shouldn’t be any problems, we haven’t made any changes to the review structured data.

Thanks

Simion C.
tagDiv Staff

Hi,

Can’t say I know what that plugin does or what could the issue be. From what I can find online it is used for pulling content from other websites. The Newspaper theme should be used with self-published content, which is what the theme blocks, grids etc can display properly.

Maybe the problem is that the theme is simply not compatible with the plugin. Some plugins aren’t. We haven’t made any testing with the respective plugin up to this point.

Thanks

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