Hi,

We are aware that there are issues with the auto load feature, we will try to fix them as quickly as possible.

1. It will not work on mobile if the mobile theme is active, this is true.

2. There will be an option added to be able to control how soon the next post loads, I can’t provide specific details about how this will work exactly. This should provide a smoother experience.

3. This should not happen if the option mentioned at point 2 will be added. The post will be loaded before the user reaches the footer.

4. Please provide some more details about this, what exactly is happening. I will try to recreate it and if there is an issue I will add it on the list.

5. We could investigate this on your website if possible. Post a link to where this happens and we will take a look.

The issue with the sticky sidebars is under investigation currently. Seems that starting from the second post it will not function correctly. It will be fixed.

From what I tested the post view count is increasing for the posts that are auto loaded. The count goes up. Let me know about followups to these questions.

Thanks

Hi,

The black theme demo currently installed has extensive CSS customization to display like it currently is. The additional stylesheet which is imported when the demo is installed may override colors set in the theme panel or in the composer.

I made a test and it seems the backgrounds set in the composer will override the black demo color – http://prntscr.com/mjl8t0
So you could set background colors/images/YouTube videos for the rows. In each page you can set a different background for the rows. In posts, categories etc you would have to use cloud templates in order to be able to use the composer and set backgrounds
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Let me know if you have more questions.
Thanks

Hi,

Most theme strings can be translated in the theme panel translation settings, including the word “Blog” in this case
– http://prntscr.com/mjl3qf
Translate the word as needed and it will be used – http://prntscr.com/mjl47f

Thanks

Hi,

@lanatheme Maybe the cloud library plugin is not active – http://prntscr.com/mjl1s7
If this is the case there will be no header manager or header shortcodes in the tagDiv composer. Please check if that is the case.

Thanks

Hi,

That red background is set to the column – http://prntscr.com/mjkzpl
In the column settings CSS tab you can change it as you want. There will be two overlay color settings there, one of which is red. Let me know if you have more questions.

Thanks

Hi,

What version of PHP is the server using? In some cases similar issues were solved by upgrading to PHP 7 or 7.1. You could test this if possible, contact the hosting provider and ask them. Let us know if this fixes the problem.

Thanks

Hi,

The website will be boxed if a background image or color is set in the theme panel, in general. If none is set the theme container will be fixed (1068px).

So if the rows in the header are set to default – http://prntscr.com/mjkvp9 the header will be of the default theme width. Correct me if I misunderstand.

Thanks

Hi,

We recommend to use PHP 7 or 7.1 in most cases and if possible. If you could provide admin access to the website where this is happening we could take a look. cPanel will also be helpful. We may need to deactivate plugins for testing.

If this is possible, send us the information at contact@tagdiv.com and include a link to this topic in the email. Let us know.

As a note blank pages in the composer could be solved by entering the code provided at the bottom of the requirements guide in the htaccess file
– https://forum.tagdiv.com/requirements-for-newspaper/
It solved many similar cases.

Thanks

Hi,

So there is a notable difference after the update in the loading speed of the pages. I could take a look, please post a link to a page on you website.

Thanks

Hi,

There is a way you could do this. For example with a CSS code – http://prntscr.com/mjke46
Enter it in the Theme panel->Mobile theme->Custom CSS section

.category .td-category-siblings {
display: none;
}

It will apply to category pages on mobile, and remove the category siblings from them. I could modify it if needed, let me know.

Thanks

Hi,

The social counter can be added in a page in two ways, as mentioned in the guide
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

If added directly in the page in the composer, in this case you can edit the page with the composer and configure it as needed or remove it. Or in a widget sidebar element, in this case you can edit the respective sidebar in Appearance->Widgets.

Let us know if you have more questions.
Thanks

Hi,

Blocks, grids and most elements that can display posts will use that view counter to allow sorting by popularity – http://prntscr.com/mjkabf

There is a all time popular sort and a 7 days sorting method, but there isn’t a 24 hours sorting option unfortunately. So this would not be possible. Sorry for the inconvenience.

Thanks

Hi,

So you are setting a title text color and hover color. Those will be the colors the block will use. It is the same for me – http://prntscr.com/mjk9ca

From the screenshots the colors seem to apply. Default post tile is black and when hovered is grey. Please correct me if I misunderstand the issue.

Thanks

Hi,

Edit the page with the composer and add the block you want in the position you want. Add it in the existing row, or add a new row above and place the respective block in it. Should be no issues with it.

Thanks

Hi,

You could start by checking if the theme requirements are met
– https://forum.tagdiv.com/requirements-for-newspaper/
We recommend a value of 256M for the wp-memory, which should be enough for most websites. If you already checked this, the next step to investigate would be plugins. Deactivate them all except theme plugins and check again.

In case you already tried these suggestions, send us an email at contact@tagdiv.com and provide admin login, cPanel will also be helpful. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Try to disable the rocket loaded from cloudflare, then clear all caching. The rocket loader can cause problems with the theme, we recommend to not use it
– https://forum.tagdiv.com/cloudflare-cdn/

Thanks

Hi,

That is not possible, only posts can be shared with the theme post sharing options. If you want to provide options for sharing pages, the easiest way would be to use a sharing plugin that has such options.

Thanks

Hi,

You could test with a different browser or computer if possible, there aren’t any similar reports with issues as you are describing. Also test while having only theme plugins active, maybe it is a plugin that does it.

Thanks

Hi,

So you want to install the recipe demo? You can see all the demos here for example
– https://demo.tagdiv.com/select_demo/select_demo_newspaper

If you decide to install one of the demos you can do so like this
– https://forum.tagdiv.com/installing-demos/

Let us know if you have more questions.
Thanks

Hi,

I tried your Instagram ID on my end, everything is in order
– http://prntscr.com/mjjngx
In your case it will not work however, because of the theme version currently used by the website (7.7). Quite a while back Instagram made changes on their end, we had to make modifications in the theme to keep Instagram working in the theme
– https://www.screencast.com/t/ttURQasl2oN
Changelog for each theme update at the bottom of this page
– https://themeforest.net/item/newspaper/5489609

Actually with the theme version used there will be problems with most of the socials. Most have modified this or that so we had to adapt. There were many modifications made and new features introduced since that version.

You should consider to update the theme to the latest version 9.5. This is an update guide
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Be sure to make a backup before updating, to be safe.

Thanks

Hi,

That shouldn’t happen, I made some test and it seems to work as intended
– http://prntscr.com/mjj81k – http://prntscr.com/mjj873 – http://prntscr.com/mjjiik
So importing cloud elements within a page like sections and blocks, should not remove all the other elements you added in it.

If this is happening in your case, please send us an email at contact@tagdiv.com and provide admin login so we can take a look. Include a link to this topic in then email.

Thanks

Did you do it exactly as I said? Please check again, for me it looks alright on IE, Chrome and Firefox
– http://prntscr.com/mjj38m

Regarding the block design, you could check some cloud blocks designs made by us, you can import each one of them
– https://affiliate.tagdiv.com/#/load/Blocks

Or create your own designs with flex blocks. If you want post meta on the left and image to the right it is possible
– http://prntscr.com/mjj6p3

Hi,

@sathyavcs This is not possible unfortunately, the mobile theme cannot be modified in a child theme. So modifications to it’s files can only be done directly.

Thanks

Hi,

Now you can remove the header for specific pages or cloud templates by using the header manager, like this
– http://prntscr.com/mjiuwp

Thanks

Hi,

The demo uses a cloud category template with a loop, so that code may not work. Maybe you used default category templates before and the code worked. I believe adding an option to sort the loop elements is already on our list of requests, so it may be added in coming updates.

Thanks