Hi,

Please post a link to the website where the counter is placed so we can inspect it. We provide support by forum and email, we try to reply in all topics and emails as soon as possible.

Thanks

Hi,

If you don not use it, it should be deactivated. Only one theme can be active at a time in WordPress by default (a child theme would be an exception).

So if you use a different theme than Newspaper, it will be deactivated. If I misunderstand something please correct me.

Thanks

Hi,

You could use some CSS to chnage the default black color, try this code
– http://prntscr.com/mbxryc
Enter it in the custom CSS section in the theme panel, use any color you want

.td_social_type:hover .td-social-box {
background-color: grey;
}

Thanks

Hi,

So the problem is that the theme cannot be activated in the WordPress themes panel. Please check the theme requirements guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources can cause various problems.

Also make sure you are installing the theme properly
– https://forum.tagdiv.com/install-via-ftp/
– https://forum.tagdiv.com/install-via-wordpress/

Let us know the results.
Thanks

Hi,

I tried setting a video from Facebook as featured, seems to work alright on my end. Are you using the latest WordPress and theme versions?

Also check if the wp-debug is set to false in the wp-config file
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

@kytmagic Please send us an email at contact@tagdiv.com and provide admin login. Mention exactly what are you doing and what is happening. Any details you can provide will be helpful.

Hi,

The mega-menu will display only sub-categories of the parent category chosen in the mega-menu. The “hardware ” and “storage devices” are sub-categories of the “quizzes” category they will be treated the same in the mega-menu and display one below the other.

An option to control the order of the sub-categories is not available. If you want to arrange them differently you could try the Category Order and Taxonomy Terms Order plugin, this would allow you to change the order in which the categories are displayed.

Thanks

Hi,

Could be the same issue mentioned here – https://forum.tagdiv.com/topic/forward-slashes-error-when-building-a-page-with-tagdiv-composer/

If that is the case, you should consider to update the theme.

Thanks

Hi,

You could add them with some CSS. Or maybe experiment within a cloud post template with the tagDiv composer – https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
Here you can preview and even edit the cloud post templates
– https://affiliate.tagdiv.com/#/load/Single

Most composer elements have a CSS tab where you can set borders for example
– http://prntscr.com/mbx2ig

If you need help let me know. Mention what exactly you want to do, a link to the location where you want to do it in the website will be helpful as well.

Thanks

Hi,

So you require the patch files from 9.1->9.2->9.2.1, send us an email at contact@tagdiv.com and we will give them to you. Include a link to this topic in the email.

Thanks

Hi,

Maybe the author archives are disabled in the Yoast plugin, if they are author links will be redirected to the homepage. Check if that is the case – http://prntscr.com/mbwwuk

Thanks

Hi,

You can set background colors, images or videos (YouTube) for the rows. This can be done in the settings of the row while editing the page with the tagDiv composer.

A background color can be set like this for example – http://prntscr.com/mbwvsb

Thanks

Hi,

With a cloud post template it is possible – https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
The post templates can be designed with the tagDiv composer, so you can place the comments in a different position, or add content after them.

Here you can see the available cloud post templates, preview and even edit them
– https://affiliate.tagdiv.com/#/load/Single
There is also a blank template if you want to start from scratch.

Thanks

Hi,

It can be done with some CSS, like in this similar topic
– https://forum.tagdiv.com/topic/how-to-move-menu-items/

So for example – http://prntscr.com/mbwt8i

A guide for the browser inspector here – https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

If you need help with it let me know.
Thanks

Hi,

I checked the website on mobile, the thumbnails seem to display at the moment
– http://prntscr.com/mbwq2z
Should I check something or anywhere specific? I browsed it for a while but there is no problem with the thumbnails.

Thanks

Hi,

That placeholder can be disabled in the theme panel if needed – http://prntscr.com/mbwo4d
But some blocks/modules may not display properly if the placeholder is disabled. This may require additional CSS for styling, depending on the block you use. Let me know if you need help.

Thanks

You could wait for a while and monitor the situation, see what happens.

Hi,

I tried with the same video, seems to work on my end – http://prntscr.com/mbwjq3
– http://prntscr.com/mbwjvp
I used the Gutenberg editor in my test. Does it happen with all the video links you set from YouTube? What if you try with the classic editor? Let me know.

Thanks

Hi,

@Abner7g I could take a look, post a link to the website and I will try to give you a solution.

Thanks

Hi,

It could be that it is disabled in the Gutenberg options – http://prntscr.com/mbwerq

Note that compatibility with WordPress 5 and Gutenberg was added in theme update 4.7, a changelog can be seen at the bottom of this page
– https://themeforest.net/item/newsmag-news-magazine-newspaper/9512331
Older versions may not work properly with the latest WordPress. Consider to update to the latest theme version and check again. I tested this on my end and seems to work alright
– http://prntscr.com/mbweg8
Let us know if there still is a problem.

Thanks

Hi,

The sub-footer displays the copyright text and a menu if these are set. So there are physically two columns there – http://prntscr.com/mbwbn9

What exactly do you want to do with the sub-footer? Post a link to the website and details about it. Maybe it is possible.

Thanks

Hi,

A setting fro this does not exist, only if you modify the code of the related articles module will it be possible. This is where you can find the module
– https://www.screencast.com/t/PayRp48bJ
The thumbs created by the theme are defined here – https://www.screencast.com/t/EqSt5MZl
You could use one of those thumbnails instead of the default one. Note that this may cause design issues with the related articles section, so it may require additional CSS.
Best to test in a local install and see what is needed according to the modifications you will make.

Thanks

Hi,

Unfortunately it will not work for pages, it is created to work only for posts. Page sharing options are not available in the theme, you could check some sharing plugins that have such a capability. Use a plugin together with the theme, or disable the theme sharing and use just the sharing plugin. Sorry for the inconvenience.

Thanks

Hi,

You seem to be using an old theme version with the latest WordPress, that may not work properly. Compatibility with WordPress 5 was added in the theme in update 4.7. The changelog can be seen at the bottom of this page
– https://themeforest.net/item/newsmag-news-magazine-newspaper/9512331
For a good functionality you should consider to update the theme when updates are available, here is a guide
– https://forum.tagdiv.com/newsmag-how-to-update-the-theme/

Thanks

@NQDA We could take a look at it, send us admin login at contact@tagdiv.com so we can check . Mention a post that has this issue, maybe we can identify the problem.