Hi,

Thank you for taking the time and sharing this guide, it may be helpful to other users.

Hi,

Maybe you are uploading the full theme package instead of the actual theme zip
– https://forum.tagdiv.com/whats-included/

In the full theme package the theme is this one (once the package is extracted)
– https://www.screencast.com/t/z4LqZuqZ

This is the theme update guide, maybe it is helpful
– https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Hi,

I tried to share a post from your website on mobile, it looks like this for me
– https://www.screencast.com/t/fxt7FvWmWvR

I used the Facebook debug tool for the post before trying to share it
– https://developers.facebook.com/tools/debug/
The post has not been shared before so there was no data available.

Thanks

Hi,

All the blocks have settings for their title – https://www.screencast.com/t/j36vJAIv1

Block settings guide here – https://forum.tagdiv.com/block-settings-guide/

So changing their titles will not be a problem. If this is not what you are referring to, please try to provide more details and screenshots for a more accurate answer.

Thanks

Hi,

The content width can be increased everywhere where the tagDiv composer can be used. That presumes pages, post templates, category templates, author templates etc by using the cloud library plugin
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

This is possible using the row stretch settings
– https://www.screencast.com/t/7tjfmTYcE79L

You can experiment with the cloud templates here, preview and even edit them
– https://affiliate.tagdiv.com/#/load/All
There are templates for posts, categories etc, there are page and homepage designs, sections, blocks and many others.

Let us know if you have more questions.

Thanks

Hi,

In most cases such issues are caused by insufficient resources. It is imperative to read the theme requirements guide carefully, top to bottom
– https://forum.tagdiv.com/requirements-for-newspaper/

If there is no problem in this matter and everything is set correctly, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP so we can investigate. Include a link to this topic in the email.

Thanks

Hi,

So you disabled the Gutenberg editor by installing the classic editor plugin? Then everything should be as before, including the option to set a featured image or video.

Maybe the option was disabled in the screen options for some reason
– https://www.screencast.com/t/74SwyYTMzC8M

I have the same setup, latest theme 9.2.1 and classic editor plugin active, the featured image appears for me
– https://www.screencast.com/t/RABkRgTVhL5
Could also be a plugin conflict, you could investigate that as well.

Thanks

Hi,

I have not seen that message before. As an admin you should have access to all the WordPress and theme settings, including the theme panel.

Do you maybe use a security plugin or user role/capability or permissions plugin? Or a security module provided by the server maybe?

Try to deactivate all your plugins (except theme plugins) and check again.

Thanks

Please continue the discussion by email, hopefully we can identify why the issue in your case is happening. Sometimes it is quite difficult to get to the bottom of the problem, as there are many things that can go wrong. Thank you for understanding.

Hi,

There is a problem with the mobile theme, we will try to fix it as soon as possible. If your problem is not solved after deactivating the mobile theme, then the issue is different.
Send us admin login and cPanel or FTP by email at contact@tagdiv.com so we can investigate.
Check the theme requirements guide again carefully as well
– https://forum.tagdiv.com/requirements-for-newspaper/

Let us know.
Thanks

Hi,

The infinite loading for posts is currently in development, as we speak our developer team is working on it. When this stage is completed we will begin testing. After this it will be available in the theme through a theme update.

Thanks

Hi,

The demos are built live with the composer, there are no PSD files I can provide you. If you have specific questions about a demo please let me know.

Thanks

Hi,

Please regenerate the thumbnails, this is a guide
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Note that the images used as features should be bigger in order to allow the theme to create the necessary thumbnails
– https://forum.tagdiv.com/theme-thumbs/
– https://forum.tagdiv.com/thumbnails-vs-featured-image-size/

So for example this image – https://mediterraneamagnagrecia.cocoproduzioni.com/wp-content/uploads/2018/12/7c62_12.jpg
That is not big enough to create most of the thumbnails the theme blocks and grids use.

If most of your posts use such small featured images, maybe consider using blocks that use a smaller thumbnail, see them all here
– https://demo.tagdiv.com/newspaper/block-1/
Or cloud library blocks with smaller thumbnails, these are all the designs at the moment
– https://affiliate.tagdiv.com/#/load/Blocks

Thanks

Hi,

The sticky menu setting is general, so it will affect both desktop and mobile.

I could give you a code to hide the sticky menu on desktop, it will be displayed only on mobile, enter it in the Theme panel-> Custom code CSS section

@media (min-width: 767px) {
.td-header-menu-wrap.td-affix {
display: none;
}}

You could give it a try and see if it’s what you wanted.

Thanks

Hi,

That is usually a temporary issue with the Envato servers, you could wait for a while and try again. Or use the manual activation
– https://www.screencast.com/t/EL4k48Lq
Or add the key to your account here in the forum, as mentioned here
– https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

If there is still a problem or you have more questions please let us know.

Thanks

The new update should fix the lazyload issues, we made a few modifications to it
– https://www.screencast.com/t/il31iImi8H
Also a new setting for rows was introduced, and various fixes overall.

With the cloud library there is no identified issue, so nothing changed in the matter. So if you have a problem using cloud templates, send us an email and mention the steps to recreate the issue. We will investigate.

That means the problem is with the ads, adsense is not delivering them which explains the 400 errors.

I found a possible cause for this to happen
– https://www.kerstner.at/2014/09/multiple-google-adsense-ad-blocks-on-same-page-are-causing-error-400-bad-response/

From what I understand using the same ad code multiple times in a page will lead to 400 errors, same as in this case.

You could try to change the order here – https://www.screencast.com/t/NEt8CA4JU

Seems some of the ads (the ones that do not load) have some issues
Ad that loads – https://www.screencast.com/t/7j4vhDrrJF
Ad that does not load – https://www.screencast.com/t/Caig8F1EhGi

Searching for this content-security-policy online I found this topic
– https://stackoverflow.com/questions/34669075/can-content-security-policy-be-made-compatible-with-google-analytics-and-adsense

Hi,

Sorry for the misunderstanding. It depends on where it is placed, it it’s a block, edit the page where it is and modify it as needed
– https://www.screencast.com/t/Qdy3EcMeEKg

If it’s a widget, it can be edited in Appearance->Widgets
– https://www.screencast.com/t/N3GoBs5RPhF

Please let us know if you have more questions.
Thanks

Hi,

If you are experiencing issues with the theme lazyload (images not loading properly) note that the theme has been updated today. The lazyload was modified and should work properly now. After you update clear all caches including browser cache.

Let us know if there are still problems.
Thanks

Hi,

I can’t say that I am aware of such plans for the time being. If this will become a more requested feature it will be considered. For the moment there are a few priorities in work.

Thanks

Glad you solved it, and thank you for mentioning the source of the problem. It may be useful for other users with similar issues.

Hi,

It can be done, I can make them as the links in the post content if that is what you want
– https://www.screencast.com/t/aJqouPw65
This is the code for it, it will apply only for single products pages, you can modify it if needed

.single-product .entry-crumbs{
font-size: 18px;
color: #339990;
font-weight: bold;
}
.single-product .entry-crumbs .td-bread-sep {
font-size: 12px;
}

Thanks

Hi,

Seems that starting from the second search results page the search parameter is removed for some reason.

Like in this case where I use the search on my end – https://www.screencast.com/t/PdcmoSRZ
This is how it looks on your website – https://www.screencast.com/t/SFcvclrOgU6

Maybe re-save the permalinks or try with a different permalink structure, also investigate code in htaccess (try with a default htaccess code – remove all code in it and re-save permalinks).

Investigate plugins as well, maybe a plugin is the problem.

Thanks