Hi,

Can’t find any solutions online unfortunately, I searched for a while. You could search for different solutions or consider using plugins to display Instagram images, maybe some plugins have options to choose from multiple sizes.
Check some of these for example, and try some free plugins
– https://premium.wpmudev.org/blog/12-instagram-plugins-for-wordpress-worth-installing/

Thanks

Hi,

Quite unusual, so only by updating the theme all 404’s are redirected to the homepage. It is possible to redirect 404 pages to the homepage with SEO plugins or code in htaccess, maybe other ways as well. But that would be if you intend to do so.

If possible check to see if the same happens if you switch to a default WordPress theme or a different theme as a quick test. Let me know what happens if you can try this.

Thanks

Hi,

Please check if the tagDiv composer plugin is active. Seems to mention that a multi-purpose header style is/was selected in the theme panel, without the tagDiv composer active that message may be displayed.

If there is still a problem we could take a look. Send us an email at contact@tagdiv.com and provide admin access, as well as cPanel or FTP if possible. Include a link to this topic in the email.

Thanks

Hi,

That is not difficult to do. You can create may row layouts with the tagDiv composer. For example simply split the row like this
– https://www.screencast.com/t/RrrxQ8wfPQzj
You can use the larger section as main content, the smaller as a sidebar. Add the elements you want in each of them.

Here you can check some pages designed by our team
– https://affiliate.tagdiv.com/#/load/Pages
Select one of the pages and click preview, then you can even edit the page with the tagDiv composer
– https://www.screencast.com/t/LmkDh8bb -> https://www.screencast.com/t/4DAcojo2dSy
You can use them for inspiration or import them to your website with the cloud library plugin
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Note that when both page builders are active, some elements may not work properly. It would be best to choose one page builder and only use that one. The single image element will be affected by both, the image effects from WPBakery may not work (or other settings).

Please let us know if you have more questions.
Thanks

Hi,

Note that the top grid will display posts you have included in the featured category
– https://www.screencast.com/t/XVWz5wej
That means posts from this category – https://forum.tagdiv.com/featured-posts-2/

If there are no featured posts, the top grid will not appear.

Thanks

Hi,

1. That explains it, now I can see the icons just fine
– https://www.screencast.com/t/aoT42LNLz16S

2. Seems I forgot to give you a solution for the order of the socials, sorry about that. Simplest method would be with a simple CSS code, for example this will switch Instagram with Twitter
– https://www.screencast.com/t/zA4wWLTOGz
CSS code can be entered in the theme panel custom code section

.td_social_instagram {
position: relative;
left: 25%;
}
.td_social_twitter {
position: relative;
left: -25%;
}

Let me know if this works, or if you have more questions.

Hi,

Seems there is an issue with the share and like button and the mobile theme. When the share buttons are disabled in the theme panel, the like button is also disabled. I have added the issue on our list and it will be fixed.

I can give you a solution, it will require you to remove all the code from this file
– https://www.screencast.com/t/zZksNQmO
With this one – https://pastebin.com/0GYLPrtV

I have made some tests and it the result is as expected
– https://www.screencast.com/t/Ms6cI1CuM

Sorry for the inconvenience, the issue will be fixed as soon as possible.
Thanks

Hi,

That is unusual, check if the 404.php file is present in the main theme folder
– https://www.screencast.com/t/IMsBz96j
Maybe something went wrong during the update, let me know.

Thanks

Hi,

Predefined blocks and grids (all except flex blocks and grids) will use predefined thumbnail sizes, cropped by center top. The results will be different according to module used and also affected by the image aspect ratio
– https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
– https://forum.tagdiv.com/featured-image/

Only with the flex blocks and grids you could control the images by some parameters. You could experiment with the flex blocks and grids which have options to manipulate the image
– https://www.screencast.com/t/JqcubPWxoZ
– https://www.screencast.com/t/MF6tn1kSSunH

There are quite a few block and grid designs created by our team which you can use, we will add grids as well. These are based on the flex blocks and grids
– https://affiliate.tagdiv.com/#/load/Blocks
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thanks

Hi,

That is an author box in the sidebar of the post, a widget. Edit the post and check which sidebar it’s using
– https://www.screencast.com/t/6AIbzvoDsUY5
Sidebars can be edited in Appearance->Widgets – https://www.screencast.com/t/6UzpARnF
They can be created from multiple places, you can have as many as needed
– https://forum.tagdiv.com/sidebars-tutorial/

Also be sure to take note of the primary category setting
– https://forum.tagdiv.com/primary-category/
With it you can control all the post sidebars in a category, at once.

Please let us know if you have more questions.
Thanks

Hi,

1. First make sure the general meta you want to display is enabled in the general block settings
– https://www.screencast.com/t/yHHNBnc1DfS
Then in the flex block setting you can enable/disable the meta
– https://www.screencast.com/t/whPPwhWI
If all of these settings are enabled and the meta is not displaying, please provide a link to the website where this is happening so I can take a look.

2. That sounds like a caching issue. Try to clear the cache of your plugin or server provided cache after you make a setting. That should refresh the website. The theme by itself has no caching.

Thanks

Hi,

So you initially had some ad codes in the theme panel, as article ads. You have then deleted these ad codes and entered new ones. Then these should be displayed since the old ones were removed.
It would be very unusual if the old ones are still displayed. Do all the posts have this behaviour, even new ones? Maybe only old posts display the old ads because of caching.

If that is not the case, could you provide some examples of this happening so I can take a look?

Thanks

Hi,

The force full width settings in the theme panel, for the header and footer, should stretch the respective sections despite having a background image or color
– https://www.screencast.com/t/JuPlrSOXRTg

The page content will not stretch because from what I can see currently there is a background color set for the website. If you would clear that color
– https://www.screencast.com/t/5o09rgxQLy
Then the rows in the page can be stretched. With a background color or image the website will be boxed, in order to display the background.

Thanks

Hi,

Could be something with your SSL implementation, you could contact the hosting provider and mention this issue to them. They should be able to help you.

Or simply install the plugins by FTP, the method is described in this guide
– https://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/

Thanks

Hi,

The solution from this topic should still work
– https://forum.tagdiv.com/topic/disable-live-search-function/
Removing that function will disable the live search, you could give it a try.

Thanks

Hi,

Maybe one of those plugin will work, you could keep trying. Out ticker will only slide article titles, not text.

You could even try to create your own text slider with HTML and CSS, there are a lot of examples online. Like in this topic for example, I simply entered one of those ticker codes in a raw HTML element
– https://www.screencast.com/t/7IxZpz5Ejb4c

– https://stackoverflow.com/questions/31951282/why-is-marquee-deprecated-and-what-is-the-best-alternative

Sorry for the inconvenience.
Thanks

Hi,

The composer has not been designed or meant to be used with feeds. Can’t say if that is possible. We have not made any testing in the matter, sorry for any inconvenience.

All the blocks, grids and other post displaying elements are designed to be used with self published content with assigned categories, tags etc to allow filtering and sorting. These have no settings to pull or display external content.

Thanks

I see you switched to a different counter style, still the icons are not displayed. I investigated with the browser inspector more, still can’t seem to figure out why this is happening. Maybe check if the image containing all the icons is there
– https://www.screencast.com/t/OCOHqdiLid0B

Hi,

Please follow this topic if you want to remove that sidebar permanently
– https://forum.tagdiv.com/topic/strange-vertical-line-in-the-editor/

Thanks

Hi,

Thank you very much for your appreciation, we try our best to improve the theme and also add new features with each update. There are a lot of suggestions on our list and all of them will be considered, the most popular will have priority.

Regarding your suggestions, I am not aware of any plans to implement such a functionality in the theme, at the moment.
The theme will work with the default user roles and their capabilities to interact with the website. Maybe something like that will be available at some point, can’t say what will happen in the future.

Thank you!

Hi,

Glad it worked and sorry again for the inconvenience. We try to test all the settings properly before releasing an update, it seems that in some cases it’s still not enough however. We will make some more tests.
Let us know if you should find other issues or you have more questions.

Thanks

Hi,

You are referring to this option – https://www.screencast.com/t/s3GH3vVV1e3g

If you use that setting for a category, the tag of that category will not be displayed in the post and category page. Example for a post page
Default – https://www.screencast.com/t/7laCpzixFb
Hidden “Street fashion” category – https://www.screencast.com/t/qeTUWnyj

That would be how the setting works. If this is not working for you, I could take a look. Provide some examples of the steps you are taking and the result, a link to the website so I can check.

Thanks

Hi,

There were and are tests being made by our team, to ensure an optimal compatibility between the theme and the upcoming WordPress 5 new features. I can’t provide exact details about it but we will take the necessary actions.

Thanks

Glad it worked.

1. In ideal situations with no caching plugin or maybe server cache, the counter will synchronize every 3 hours. Caching plugins for example may have a delaying effect in this matter.
If that happens try to clear the cache, or set a smaller cache expiration period (most caching plugins have this option). That way the cache will be cleared and rebuilt and the data will refresh.

2. The icons are not visible for me, tried with Chrome and Firefox. Quite unusual, CSS wise everything seems to be in order from what I can see, the image containing all the icons is also loaded, positions are alright
– https://www.screencast.com/t/13Nnps3ApvTs

If you use translation plugins you can display a language switcher in the website. The website will initially be loaded in the main language, but the user will be able to change the language if needed and select from your available languages.