Hi,

We will try to help you. List them one by one with details, also screenshots or links to their respective pages for more accurate answers.
If there are no settings for what you need changed, we will try to give you different solutions if possible.

Also be sure to check the theme documentation
– https://forum.tagdiv.com/newspaper-theme-documentation/

Thanks

Hi,

Now there it’s a problem, the last post in the grid is also in the loop below. Could you provide us with admin access to the website where this happens?
If that is possible, send it at contact@tagdiv.com and we will take a look. Include a link to this topic in the email. We may need to deactivate your plugins for testing.

Hi,

Where are you placing the ad exactly? What if you manually set a size for the ad in the theme panel
– https://www.screencast.com/t/pbppUIvDie0
Provide a link to where the ad appears so I can take a look. Maybe there is not enough space for and ad of that size.

Thanks

Hi,

The support by forum and email is included in the purchase of the theme. Normally it would be limited to the period of 6 months, but currently there is no system to block or restrict users with expired support. This may be implemented in the future.

Hi,

Thank you for the appreciation, glad to hear it. So from what I understand you want to have two menus in the top bar? There is only one menu spot in the top bar, for a single menu. The whole header can display a top menu and a main menu.
There are styles to choose from for the top bar, these will position the elements differently, but it can only display one actual menu
– https://www.screencast.com/t/Xrfzg5AeniYZ

So by a theme option that will not be possible. Please let me know if you have more questions.

Thanks

Hi,

You probably used WPBakery page builder before and it’s settings for hiding elements, try to deactivate the tagDiv composer if it’s active.
The composer will activate itself automatically after a theme update. That could solve the hidden item issue you are having.

Our composer also has options to hide elements, there could be a conflict between the two.
Let us know what you find.

Thanks

Hi,

So you used a star review before with no problem, and now you switched to points and Google does not show the review. Indeed there is an error
– https://www.screencast.com/t/vm0nZYOpwI3

I will add this on our list to see if everything is set properly on our side, in the meantime please try and use the star or percentage reviews. Seems to be a value with the review result when using points.

Thanks

Hi,

You can do that in the theme panel – translation settings
– https://www.screencast.com/t/tehQxwC1
Most theme strings can be customized there.

Thanks

Hi,

That would depend on which author link are you referring to, a link to your website and details or a screenshot will be helpful. Maybe that will be possible with some CSS of modification in the theme files.

Thanks

Hi,

I would require some more details, as many as possible. Where you want it removed from exactly and a link to such a page. Also should it work only for some pages or for all, what conditions are required, maybe it could be done with some CSS.

Thanks

Hi,

Note that the speed booster will be deactivated if it detects plugins that are not part of this list
– https://www.screencast.com/t/TqHrzrA6y

This check could be disabled and the booster will always be active (this should be attempted first in a testing environment, not live website)
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
This measure was implemented because the booster could cause other plugins to not work properly. The plugin is optional, not required.

Thanks

Besides using the tagDiv composer and cloud library plugin there would be no easy way
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

The predefined category templates only have the settings in the theme panel, there would be no options for adding buttons in them.
Only if the button was manually entered as code in the category template files, it would show up in the category page
– https://www.screencast.com/t/vslTbwH2V

For the menu use the dedicated menu color settings
– https://www.screencast.com/t/uyFlZ6h3
There are settings to change the color for default and when hovered and active.

Hi,

What source are you using for the avatars? The avatar will be displayed as you set it. I use Gravatar and it appears as I upload it (original image)
– https://www.screencast.com/t/c7uI65tQ0
You mean it is displayed in a different form in your case? I still cannot access your website to take a look
– https://www.screencast.com/t/8Y93dX2r3cWJ

Thanks

Hi,

If a block using load more pagination is entered in each of the four columns, then there will be four load more buttons. Each block has it’s own pagination.

If you would use a single block in a full row, then there would be one load more button. That would be all there is to it.
Four different blocks can’t share the same pagination. I understand why you need four, to display different content in each, but what you are asking is not possible.

Hi,

Should work, simply configure it as you want and use the get code button they provide
– https://www.screencast.com/t/OoYiEseoS

The body tag can be found in the theme here – https://www.screencast.com/t/hMLKW8Gil

The code that displays the actual page plugin (step 3) can be entered in a raw HTML element with this result
– https://www.screencast.com/t/QHToe4WYi7

Thanks

We placed a message in the theme panel smart sidebar setting
– https://www.screencast.com/t/JtdI70ZGRy
Best not to place Google ads in smart sidebars, it may cause problems. Other ads should have no problem.

Changing the page template should always work, select the one you want and update the page.
If the page doesn’t change, then most likely it’s a form of caching. Either server cache if you have one, or a caching plugin, or even browser cache (force refresh the page Ctrl+Shift+R).

Changing the template from the latest articles, will remove the latest articles and it’s sidebar. Only the content you entered in the page will be shown.

Hi,

I found some more topics online that resemble your issue, maybe these are helpful in identifying the problem
– https://wordpress.stackexchange.com/questions/25758/how-to-fix-this-this-error-fatal-error-call-to-undefined-function
– https://wordpress.org/support/topic/site-completely-down-call-to-undefined-function-wp-in-wp-blog-headerphp/
– https://wordpress.org/support/topic/fatal-error-call-to-undefined-function-wp-in-home-content-06-9767406-html-wp/
– https://premium.wpmudev.org/forums/topic/fatal-error-call-to-undefined-function-wp
– https://stackoverflow.com/questions/31031133/fatal-error-on-wordpress-call-to-undefined-function-wp-in-wp-blog-header-php

Thanks

Hi,

Moving post template elements around is not possible with the predefined templates, unless maybe modifications in the code and/or using additional CSS
– https://www.screencast.com/t/3PrUscRFsW

That is why we created the cloud library plugin where you can design your own post templates with the tagDiv composer
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
Create post templates from blank templates, or import from the ones we designed and modify them, there are many possibilities. There will be more templates added in the future.

Thanks

Hi,

So that code appears in the page content? Seems to be related to a nextgen gallery plugin, maybe you deactivated that plugin or something happened with it. That would be a good starting point in the investigation.

If a page contains for example a shortcode provided by a plugin, and the plugin is deactivated, the shortcode will appear in the page as text.

Thanks

Hi,

Check some online topics and showcases, like these ones for example
– https://www.wpbeginner.com/plugins/best-social-media-plugins-for-wordpress/
– https://bloggingwizard.com/top-wordpress-social-sharing-plugins-2014/
Try free plugins, that way if they are not working you can always try another one. It would be hard to recommend any since we tried no such plugins.

Maybe some other theme users can make some recommendations for a share plugin.

Thanks

Hi,

Be sure to check the theme update guide
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Probably you are uploading the whole theme package, not the actual theme zip file. That would explain the problem.

Thanks

Hi,

You can enter the analytics code safely, no worries about that. Sometimes issues like that one appear for no apparent reason, they also disappear by themselves.

Thanks

Hi,

You could activate the mobile theme and check the website on mobile, see how it looks and works. That would be the only way to visualize the mobile theme variant.

If you consider that it is what you want, keep it active. If not, deactivate it. There will be no problem, it all depends on what you consider to be the best choice.

Thanks