Hi,

We could take a look, please provide a link to your website. The website on mobile should look like the theme live demo
– https://demo.tagdiv.com/newspaper/
When using the mobile theme plugin it will look like this
– https://forum.tagdiv.com/the-mobile-theme/

Thanks

Hi,

You can see the post structure in the post template files for example. Each post template has a corresponding file, these files
– https://www.screencast.com/t/nrfDzoZTL6i
Examining one of those files you can see what containers it has
– https://www.screencast.com/t/kYlYSvmktMl
Take note that not all post templates have the same structure, inspect the one or ones you require.

Thanks

Hi,

2. So you are setting a featured image for the post
– https://forum.tagdiv.com/featured-image-or-video/
And while viewing the post the image is not displayed. That could happen if you disabled the featured image in the theme panel
– https://www.screencast.com/t/17a4PfwmL
Or maybe you are using post template 5 or 12, these do not show the featured images in the post page
– https://forum.tagdiv.com/post-templates-2/

If none of these is the cause, please provide a link to a post on your website so we can take a look.

Thanks

Hi,

That could be done with CSS maybe. For font awesome icons it is easy since all that has to be done is to insert the class and have the plugin active.

Maybe something like this
– https://www.screencast.com/t/4PYfzC0k
This is the code I used in the example if you should consider it (change the menu item ID with your own)

.menu-item-1963:before {
content:'';
background: url("");
background-size: 15px 15px; background-repeat: no-repeat;
position: absolute;
width: 15px;
height: 15px;
top: 15px;
}

It may need further modifications to work in other situations. Or maybe you can find another method.

Thanks

Hi,

The solutions from this topic work in most cases, you could check and give them a try
– https://docs.presscustomizr.com/article/229-fixing-errors-when-uploading-images-in-wordpress
That issue could be caused by multiple factors as it can be seen in the guide.

These would be the theme requirements as well
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hi,

Could be the same issue from here
– https://forum.tagdiv.com/topic/wp_booster-error/
Note that after a theme update, the tagDiv composer will be activated automatically
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
Deactivate it if you use WPBakery page builder.

Thanks

Hi,

That would happen if both composers are active. They have a different functionality for the single image which will result in the single image not displaying properly.

So please deactivate the tagDiv composer when using WPBakery page builder. The single images will display as you wish after doing this.

Thanks

Hi,

That could be caused by insufficient resources, the theme has some requirements for the server and WordPress configuration
– https://forum.tagdiv.com/system-status-parameters-guide/
Check the theme system status and ask your hosting provider to increase the allocated resources, then check the results.

Also it could be caused by plugin interference, try deactivating all of them except theme plugins and check if this has any effect.

In some other cases the solutions from this topic fixed similar issues
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
– https://forum.tagdiv.com/topic/gray-page-tagdiv/

Let us know what you find and the results.

Thanks

Hi,

Unfortunately at the moment that is not possible by a theme setting, once the option is disabled in the theme panel it will apply for all the posts. Maybe such an option will be implemented in the future.
There will be changes to how the post templates are created in a coming major update.

So at the moment you could only do that with code modifications maybe, or CSS code.

Thanks

Hi,

From what I understood you want to split the Sign in/Join button in 2 buttons. The button is located in the file you mentioned, try duplicating it
– https://www.screencast.com/t/NWYCm3L1O8BV
Then modify them somehow to split their function in 2 parts, the sign in should open the sign in modal, while the join button the create an account modal. It may not be easy. You will have to modify the code accordingly and keep testing.

Or you could simply disable the theme login and use a login plugin or different implementation.

Thanks

Hi,

1. You can try to regenerate the thumbnails, this process will recreate all the necessary thumbnails
– https://forum.tagdiv.com/search/regenerate/

2. Depending on the page builder used, both have options to hide elements for specific device. A related topic here
– https://forum.tagdiv.com/topic/change-moduleblock-12/
These are tested and work as expected. As a note, if you use WPBakery page builder to create pages, deactivate the tagDiv composer. The tagDiv composer may prevent the option to hide elements of WPBakery from functioning.

3. With WPBakery page builder that will not be possible. There are no options to color the block title fonts or background. The tagDiv composer has such options.
You could use CSS to color them by block type for example
– https://www.screencast.com/t/hJiffmUYp
This is the code used in the example

.td_block_1 .td-block-title span{
background-color: red;
}
.td_block_7 .td-block-title span{
background-color: blue;
}
.td_block_4 .td-block-title span{
background-color: yellow;
}

More about using CSS code here
– https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks

Now that is unusual, so you are entering the correct post ID and the block is not displaying it. Please send us an email at contact@tagdiv.com and provide admin login. Leave the block configured as you want it to be. We will take a look.

Please also include a link to this topic in the email.

Hi,

The initial color of the elements will be replaced by the color you set. For example the header style you are using has an initial color by default, this one
– https://www.screencast.com/t/fZy8NTTnaD
Then the theme accent color applies on the header replacing the default color
– https://www.screencast.com/t/p7keikKtk
Then the color you set as menu background applies (this is similar to the one before however)
– https://www.screencast.com/t/dDeIGRxBWUp
So these colors will apply one at a time, cycling through each starting from the first to the last.

Same for the block titles which seem to also flash a bit
– https://www.screencast.com/t/6gbXFl6HhsH2
This transition would not be visible when the website is loaded faster.

You could remove or replace the initial colors of these elements from the theme stylesheet, with the one you want
Block titles – https://www.screencast.com/t/eYH2Qi9kpg1
Header – https://www.screencast.com/t/K11jSLjA43

Thanks

Hi,

@jmccarroll We are aware of the status update and our team is currently working on it. I cannot provide a time estimate in the matter, we will try to come up with a solution as soon as possible.

Thanks

Hi,

I believe that will happen using a default WordPress theme as well, could be due to the way encoding of special language characters or special characters in general, is done
– https://www.screencast.com/t/jI2bdMREayh2
The theme used does not influence this in any way. Something useful I found here
– https://eggplantdigital.cn/howto-do-seo-friendly-url-for-chinese/

Thanks

Hi,

That is usually caused by insufficient resources, please check the theme panel system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed ask your hosting provider to increase all the parameters mentioned in that guide as specified. Then check if there is still a problem.

In other cases the admin ajax used by the theme could be blocked by a server firewall or security function, more in this topic
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

Thanks

Hi,

That should not be a problem, if you want to display specific post or posts in a block/grid you simply have to enter the ID of the post
– https://www.screencast.com/t/4DArsec6FWB
Then the element will always display those posts until you edit the page again and change the IDs.
So what you have to do in order to display that post is to enter “38” in the required field.

Thanks

Hi,

Maybe that could be possible with some CSS if you are referring to some extra design or coloring. You could also use icons in the menu
– https://forum.tagdiv.com/how-to-add-icons-in-menu/
Use the new font awesome icons, these should work with the plugin suggested here
– https://forum.tagdiv.com/topic/font-awesome-error/
– https://fontawesome.com/icons

This is a guide about using the browser inspector to create custom code for various website elements, then entering it in the theme panel
– https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks

Hi,

That would be an image from the demo, I believe it is the image set as background for this row in the homepage
– https://www.screencast.com/t/w4K4I87s
Edit the page with the tagDiv composer and select that row, check the CSS tab of the row and click on remove the background image
– https://www.screencast.com/t/zyQKhmhj
Then set a different image of your choosing or none at all, depending on your preference.

Thanks

Hi,

From what I can see the link to the Twitter account is not set properly by the author. it should be like this for example
– https://www.screencast.com/t/yJvU9SWrLC
In the top bar it seems to link to a valid Twitter profile page
– https://www.screencast.com/t/bzE8K2X2
The admin or the user should edit their profile and change the link to Twitter, use a valid link to the account.

Thanks

Hi,

1. That is usually caused by insufficient resources, please check the theme panel system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed ask your hosting provider to increase all the parameters mentioned in that guide as specified. Then check if there is still a problem.

In other cases the admin ajax used by the theme could be blocked by a server firewall or security function, more in this topic
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/

2. Only posts have actual featured images
– https://forum.tagdiv.com/featured-image-or-video/
For category pages you can set a background image and choose a template, top grid etc
– https://forum.tagdiv.com/how-category-settings-work/

3. I have found some related topics about this
– https://help.gulshankumar.net/t/xmlrpc-php-access-denied-error/637
– https://wordpress.stackexchange.com/questions/110513/many-post-requests-to-xmlrpc-php-from-googlebot-taking-down-server
– https://www.greengeeks.com/tutorials/article/how-to-enable-and-disable-xmlrpc-php-in-wordpress-and-why/

Thanks

Hi,

Indeed, updating the theme will will fix the Instagram issues, related topic with more information here
– https://forum.tagdiv.com/topic/instagram-footer-not-updating-with-latest-images/

Update theme guide here – https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Yes it will, like this for example using the category unique ID
– https://www.screencast.com/t/YpFjvLdXj8VH
You can use the name as well, to recognize the categories faster
– https://www.screencast.com/t/ekbunJkMnE

Posturile demo sunt create in mod standard, cu editorul WordPress. Nu a fost folosit page builder-ul pentru crearea lor.
Deci nu ar trebui sa fie nici o problema daca oricare din composere este dezactivat, in privinta posturilor.

Postul acela de test este afisat corespunzator din cate vad in acest moment, numai daca tagDiv composer va fi activat vor fi probleme.

Ceva de mentionat ar fi ca dupa fiecare update de tema, tagDiv composer se va activa automat
– https://forum.tagdiv.com/tagdiv-composer-tutorial/

Multumesc!

Hi,

There is no actual setting for that element at the moment. You could change it with some CSS if required. You could make it similar to the top menu for example
– https://www.screencast.com/t/B7rZpmJi
This is the code used in the example

.td-header-sp-info {
font-family: Roboto-Regular;
font-size: 13px;
}

Thanks