Hi,

There was an issue like you mention after the latest update, the fix is provided in this topic https://forum.tagdiv.com/topic/unable-to-edit-template-with-td-composer/
If the issue remains after trying that, send us an email as mentioned in the topic.

Thank you!

Hi,

The mobile editor can display text, images, shortcodes from plugins may work as well. So while the desktop pages can display composer content, the mobile editor will not. The mobile theme is intended to be compatible with AMP, and also be much more faster than the responsive version of the main theme.

The mobile theme is optional, if you want to display the same content from desktop for all the website, deactivate it. If you want to display the same content from desktop for specific pages or posts, deactivate the mobile theme for them https://prnt.sc/udkq2c

Thank you!

Hi,

I see you have set it to 5px https://prnt.sc/udggm6 You could maybe also reduce the letter spacing, to 1px https://prnt.sc/udgh9n and then increase the margin. A 2px letter spacing will add a lot of space between them as well.

Thank you!

Hi,

That should be possible, please provide a link to where I can see this. I will provide a solution.

Thank you!

Hi,

You can set a link for the header ad inside that code, so for example

<div class="td-all-devices">
<br>
</div>

Set it in the code – https://prnt.sc/udgbmk

Thank you!

Hi,

Did you change it recently? It might take a while before Google sees the change from what I can see https://support.google.com/webmasters/answer/9290858?hl=en

Thank you!

Hi,

From what I can tell there is a resize parameter for the images inside the post content. So for example while the image should be this
https://i0.wp.com/coinalways.com/wp-content/uploads/2020/08/MANABTC.png
It is this
https://i0.wp.com/coinalways.com/wp-content/uploads/2020/08/MANABTC.png?resize=696%2C299&ssl=1
I believe Jetpack does that, are you using the Jetpack photon? https://jetpack.com/support/site-accelerator/
Would it be possible to deactivate it and check again? Maybe clear the cache as well.

Thank you!

Hi,

Why exactly can’t you update the theme? Which method are you using? If there is a problem using one method, try the others https://tagdiv.com/update-newspaper-theme/
Or are there problems after the update?
Regarding a multisite wordpress install I can’t quite say if you should try a specific method, we haven’t made any testing in the matter unfortunately.

Thank you!

Hi,

The text element which you used to display the form, simply displays it. The functionality of the form itself is not provided by the theme.

You will have to check the documentation of the form provider, for example
– https://calderaforms.com/doc/setting-caldera-forms-email-notification/
– https://calderaforms.com/doc/improving-the-reliability-of-emails-sent-through-caldera-forms/

Thank you!

Hi,

There is a fix for that https://forum.tagdiv.com/topic/errorsocial-share-buttoninsurancegraphy-com/ – https://prnt.sc/udfutr

We can do that as well if you want to, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP so we can fix it.

That issue could happen when updating the theme from an older theme version. Let me know, and sorry for the inconvenience.

Thank you!

Hi,

There are quite many fixes made and tested as far as I know, they will all be included in the coming theme update. When it will be released I can’t say exactly, our developer team tries to fix as many issues as possible before releasing an update. Sorry for any inconvenience.

Thank you!

Hi,

If you want specific ad sizes per screen size, for the article ads when using cloud post templates that could only be done like this https://support.google.com/adsense/answer/9183363?hl=en
You could give it a try, it should work fine.

Thank you!

Hi,

Seems to work fine for me, I made a quick test https://prnt.sc/udfj5u

Could you set the image for the inner row as background, and then provide a link to the respective page so I can inspect it?

Thank you!

Hi,

@hildi The problem you are having seems to be different. I believe I replied in a different topic where you mentioned this. If you did not already, send us an email and we will take a look at it as soon as possible. Sorry for the inconvenience.

Thank you!

Hi,

That will be fine, you can activate the theme in the testing install as well as in the live website, as mentioned in the guide https://tagdiv.com/how-to-activate-the-newspaper-theme/

Thank you!

Hi,

The homepage post is this element https://demo.tagdiv.com/newspaper/homepage-one-top-post/ You can add it in any page with the composer https://prnt.sc/udettl

Please provide a link to the website so I can inspect it. If you have installed a PRO demo for example, then you will have to use the composer to edit all the templates. The cloud templates don’t use the theme panel settings, they are designed in the composer. You would have to use default templates instead, if you want to use the theme panel settings for them.

Thank you!

Hi,

If the theme panel does not appear, that would mean the composer plugin is deactivated. The composer plugin is required, the theme panel and other theme pages won’t be available without it – https://prnt.sc/udf94k Please check if its active.

The Newsmag theme does not have a Pulses PRO demo. You must be referring to Newspaper. I will move the topic in the Newspaper forum.

Pro demos use cloud templates fully. These templates must be edited in the composer, there you can customize it as needed, and add/remove elements. If you are reffering to the cloud post template, you can edit it with the composer and remove the tags from there https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
So for example https://prnt.sc/udfc7g -> https://prnt.sc/udfcna

Let me know if you have more questions.

Thank you!

Hi,

We will reply as soon as possible.

1. There is no setting crated specially for changing the font properties for the smart list 6. If you just want to change the font size I could create a CSS code for it.
For example – https://prnt.sc/udf08q

.td_smart_list_6 .td-sml-description li{
font-size: 20px;
}

2. The recent posts widgets is not a block we provide, it is provided by WordPress. So it cannot use the agitation we have created for our blocks, like the next/prev pagination.

3. Plaese check here – https://prnt.sc/udf39i Clock on default there and save. Then check if the email address uses the theme accent color.

4. I could remove it with some CSS, the option is not per desktop/mobile, it is general.
Try this code, it will remove the more articles box on mobile

@media (max-width: 767px) {
.td-more-articles-box {
display: none;
}}

5. I have no suggestion unfortunately, I have not tried such plugins. Try some of these for example https://winningwp.com/best-related-post-plugins-for-wordpress/

For mobile speed we recommend to use the mobile plugin https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/ Which can be used with AMP as well, like this https://tagdiv.com/blazing-fast-websites-how-to-optimize-amp-with-newsmag-theme/

The super cache should be set like this https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
You can also try the autoptimize plugin, that should speed up the website as well.

Thank you!

Hi,

Are you referring to the mobile theme homepage? The mobile theme homepage will be different than the desktop page https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
That is the case for the mobile theme + AMP homepage as well.

If you want to display extra content in the mobile homepage, enter it in the mobile editor https://prnt.sc/udesye
The same has to be done for all pages, you must enter content in the mobile editor for them, that content will be displayed on mobile and mobile + AMP.
If you have more questions let me know.

Thank you!

Hi,

Regardless of the featured image size you set, the theme will display a thumbnail resulted from that image – https://prnt.sc/udeobu This way all the modules of the same type are the same width and height by default.
If the original image is smaller than the thumb, the thumb won’t be created, but from what I can see that is not the case here.
Could you provide an example where I can see this happening so I can inspect it?

Thank you!

Hi,

That link directs to this page shorturl.at/hjBQX -> https://prnt.sc/udemw9 So I cannot view the intended page it seems, or maybe I am using it wrong? Could you check if it works, or provide it again?

Thank you!

Hi,

I have checked the website, at the moment it looks like this https://prnt.sc/udekjz
I see that some images are not displayed, I see you are loading them from a CDN, for example the logo image https://856769.smushcdn.com/1950651/wp-content/uploads/2018/04/NATURA-logo-300×92.png Also the images inside the post seem to have the same issue, the CDN you are using does not load them.
I would suggest to check/disable the image CDN, there may be an issue with it.

Regarding the demo installation, if there is a problem, the first think to check are the theme requirements https://tagdiv.com/newspaper-theme-requirements/ (they are the same for Newsmag). Increase the parameters mentioned in the guide if needed, then try installing the demo again.

Thank you!

Hi,

I believe WordPress loads that, for these reasons https://wordpress.stackexchange.com/questions/244537/why-does-wordpress-use-outdated-jquery-v1-12-4

If you want to use a different version, you could do it like this https://wpengine.com/support/including-a-different-jquery-version-in-wordpress/ or maybe with a plugin that can do it. In case there are issues with the website, revert the changes.

Thank you!

Hi,

There were quite a few updates for the revolution slider since we updated the theme, from what I can see https://www.themepunch.com/slider-revolution/changelog/ When we update the theme we always include the latest slider version at the time.

Please send us an email at contact@tagdiv.com and I will provide the latest revolution slider version at the moment, which is 6.2.22.

Thank you!

Hi,

Maybe the block has an offset, so it will skip a number of posts, please check and remove it if there is https://prnt.sc/ud17t8

The excerpt can be limited using these settings https://prnt.sc/ud18je Please try it.

Thank you!