Hi,

You could try it as suggested here https://developer.wordpress.org/reference/functions/add_editor_style/
I haven’t tested this myself but you could give it a try.

Thank you!

Hi,

You are using an overlay header I believe, overlay headers will be displayed over the content of the page, this is intended to happen.

If you want the header to not be overlay, please edit the header template with the composer, click on the header zone https://prnt.sc/ue6gin and select the default option for the header https://prnt.sc/ue6h18

Thank you!

Hi,

With a setting that is not possible at the moment, you could try this code to make it fixed

.td-header-wrap {
position:static!important;
}

Enter that in the mobile theme CSS section, and check if it works correctly. If there are issues let me know.

Thank you!

Hi,

1. Does that still happen if you make a quick test and deactivate all non-theme plugins? It might be a plugin conflict.

2. That depends on what changes you are making in the theme panel, and for what elements. Maybe what you are trying to do has to be dome in the composer, not in the theme panel. Please provide an example or more, and a link to the website so I can inspect it.

3. In this case as well, the logo maybe has to be set in the composer, depending on the header type you use. A link to the website would be very helpful.

If you want us to provide assistance, we can do that, we will try to help as much as we can. If however you have decided to request a refund, you can do so here https://themeforest.net/refund_requests/new
Let me know.

Thank you!

Hi,

Enter this code as well, and check again – https://prnt.sc/ue5s8v

.td_block_14 .td_module_mx1 .td-module-thumb .entry-thumb {
min-height: 138px;
}

Thank you!

Hi,

You could select a thumbnail that is not cropped, in the block layout settings https://prnt.sc/ue54d7
The other thumbnails will indeed be cropped, center top https://forum.tagdiv.com/featured-image/
Be sure to check the quick settings as well, those will automatically configure the module
https://prnt.sc/ue566t

Thank you!

Hi,

From what I can see the HTML of the post template is wrong for some reason. The sidebar is included in the post content column, which is wrong.
Does this happen for all posts?
Does it happen if you change the post template?
Does it happen if you use a different sidebar?
If you already tried these and it is the same, please provide admin login by email (in the email you have sent us if possible) and I will take a closer look.

Thank you!

Hi,

I believe I have found the problem, it seems that disabling the front mobile page grid in the theme panel https://prnt.sc/ue2c70 causes the content in the movile eidtor to not be displayed as well.
Could you enable the top front page grid and check if the content is also displayed? Let me know. I will make some more tests as well.

Thank you!

Hi,

Avoiding displaying ads in the 404 pages is not possible, once you enter the ad codes in the theme panel, they will always be displayed, in the whole website. Why is that required exactly?

1. That could be done by making modifications to the category template file, here are some similar topics
https://forum.tagdiv.com/topic/category-ads/
https://forum.tagdiv.com/topic/custom-code-in-modules/
With an option it is not possible to display ads inside the category page content, only in the sidebar, header, footer.

2/3 I believe those are Adsense anchor ads, a type of auto ads, I could be mistaken https://support.google.com/adsense/answer/9305577#ad_formats
Maybe you can search for more about it online.

Try a code like this to move the close icon https://prnt.sc/ue28t6

.td-close-more-articles-box {
left: auto;
right: 14px;
}

Thank you!

Hi,

The mobile pages require content in the mobile editor https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/ -> https://prnt.sc/ue1ssy
If you do not enter content for each page in the mobile editor, the pages will be empty on mobile when the mobile theme is active.

Thank you!

Hi,

I tried it again, on a couple of browsers and computers, accessing this link shorturl.at/hjBQX leads to the same main page https://www.shorturl.at/
For me it is not working unfortunately. Maybe you can find a different way of providing the link.

Thank you!

Hi,

That happens when installing the theme? How are you installing it exactly? This would be the guide https://tagdiv.com/how-to-install-newspaper-theme/
The theme can be installed through WordPress or by FTP/File manager. If there is a problem with one of the methods, please try the other one.

Also be sure to check the requirements guide https://tagdiv.com/newspaper-theme-requirements/

If you want us to take a look, you can send us an email at contact@tagdiv.com and provide a link to the website, admin login, also cPanel/FTP. Include a link to this topic in the email.

Thank you!

Hi,

Where is it displayed now? Could you provide a link to a post page from your website?

If you are using a cloud post template, you can edit it with the composer https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
There you can position each element as you want in the template. You can check the cloud post templates here https://cloud.tagdiv.com/#/load/Single

Thank you!

Hi,

The date format displayed will be the one you set in the wordpress settings https://prnt.sc/udm81m
You can customize it as needed https://wordpress.org/support/article/formatting-date-and-time/

Which post settings would you like to change exactly? I don’t quite understand unfortunately.

Regarding the icons, that depends. Where are the icons displayed?

Please provide a link to the website. Also some screenshots if possible, highlighting what you would like to change/customize.

Thank you!

Salutare,

Am gasit un tutorial aici https://tidyrepo.com/disqus-conditional-load/ Mentioneaza shortcode-ul care poate fi folosit https://prnt.sc/udm5rm
Momentan nu pot testa la mine din pacate, dar ar trebui sa mearga din cate stiu eu.

Multumesc!

Hi,

Please change the excerpt type to letters https://prnt.sc/udm0nj then try again. In some languages words cannot be detected correctly, it should better with letters.

Thank you!

Hi,

If you are referring to the featured videos, the situation is still the same, only videos from the providers mentioned in the guide can be set https://forum.tagdiv.com/featured-image-or-video/

Maybe what you are trying to do can be made custom, you could submit a request in our custom work page and mention the details there https://tagdiv.com/web-development-services/
My colleagues will get back to you as soon as possible.

Thank you!

Hi,

A link to the website would have been helpful, so I can see what demo you have installed and what type of header/footer templates you are using.

Changing the logo can be done either in he theme panel, if you use the default templates https://prnt.sc/udlthz
Or in the composer if you use cloud templates https://prnt.sc/udlu2p

Let me know.

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide the credentials there, we will check.

Thank you!

Hi,

Posts that use cloud templates won’t inherit the sidebar of the category. The cloud post templates have to be designed/created entirely in the composer, including the sidebar.

You could create a post template for each category of posts, and set the post template for them all at once, in the theme panel https://prnt.sc/udllbo Then the posts from the respective category will use the post template set there, with the sidebar set in it.

Thank you!

Hi,

I believe those are set to display posts from all categories, the initial filtering and sorting method for the elements https://prnt.sc/udl625
The tags displayed in the modules are category tags https://prnt.sc/udlelm
The category tag displayed is by default automatic, unless you set a primary category for the post https://forum.tagdiv.com/primary-category/

If you have more questions let me know.

Thank you!

Hi,

The cloud footer template can be edited from a page where it is displayed. So for example if the footer template you have set is displayed in the homepage, please edit the homepage with the composer, scroll down and customize the footer template https://prnt.sc/udl1jw

If a page uses cloud header and footer templates, these can be edited from the page itself, by editing it with the composer.

Let me know if you have more questions.

Thank you!

Hi,

From what I can see the row containing the page content has a black background color https://prnt.sc/udkw3s
How was that page built exactly? Was it built with the composer? If it can be edited with the composer, check if the row has a background color set https://prnt.sc/udky2y

Thank you!

Hi,

I checked that, seems to be there https://prnt.sc/udku6e
Are you using the latest theme and WordPress versions? Is the mobile theme plugin active?

Thank you!

Hi,

That would mean there is a conflict with that plugin. The issue you mention can have other causes as well, but usually it is a plugin conflict however. I don’t have a solution I can provide unfortunately. Maybe you can try a different plugin to create the forms, if that is possible.

Thank you!