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Simion C.
tagDiv Staff

Hi,

Indeed there seems to be an issue with that setting, the class is no applying. I will add this issue on our list and it will be fixed as soon as possible. Sorry for the inconvenience.
Maybe you can set the custom class on a different element or even widget, most of them have the option to do this.

Thanks

Simion C.
tagDiv Staff

Hi,

A value of 300 weight is considered light, there would be more then double the weight difference in a bold font. Roboto font looks like this
https://fonts.google.com/specimen/Roboto
The theme has options to select font weights in steps, example
https://www.screencast.com/t/P6jNNSZf9
More about the available font settings in this guide
https://forum.tagdiv.com/font-customization/

Thanks

Simion C.
tagDiv Staff

Hi,

Unfortunately I cannot view the screenshot you provided
https://www.screencast.com/t/b6RmIsEJnvrd
The space between the latest articles pagination and footer section could be reduced if needed, like this (default padding is 48px)
https://www.screencast.com/t/y3wy9hSCXm6S

.page-template-page-pagebuilder-latest .td-main-content-wrap {
padding-bottom: 12px;
}

The code will work on pages with the latest articles template selected. It can be entered in Theme panel->Custom CSS.

Thanks

Simion C.
tagDiv Staff

Hi,

Please check the theme system status
https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed. This could mean the demo has not installed properly. Try to uninstall the demo and install it again. Once installed the demo layout should look as the live demo, only the demo content will be different (posts, images used etc).

Thanks

Simion C.
tagDiv Staff

Hi,

The screenshot you provided does not work for me
https://www.screencast.com/t/pJvCEcBc
However the post sharing socials can be rearranged if needed. Simply click and drag them in the order you want
https://www.screencast.com/t/1fbGfR90

Thanks

Simion C.
tagDiv Staff

Hi,

The theme itself does not have any options in the matter, to customize the printed version for example. There are plugins that you can try to have better control over the printed result. You could search online for such plugins
http://www.wpbeginner.com/plugins/how-to-add-a-printer-friendly-option-to-your-wordpress-posts/
http://www.freshtechtips.com/2012/03/8-best-plugins-to-make-your-wordpress.html
A print button can be displayed on posts, in the sharing settings
https://www.screencast.com/t/eu62r1hsdPKP

Thanks

Simion C.
tagDiv Staff

Please ignore the Visual composer activation messages. The bundled version does not need any activation in order to be used
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Access to the Visual composer template library is limited to purchased and activated plugin, not bundled versions.

Thanks

Simion C.
tagDiv Staff

Hi,

Could be related to insufficient resources. Check the theme system status section
https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the values for the parameters mentioned in the guide. Then check if the issue is solved.

Thanks

Simion C.
tagDiv Staff

Hi,

If you are referring to the author box widget in the sidebar, there are options to hide elements based on device. Like this
https://www.screencast.com/t/Rfz5nzLkd
https://www.screencast.com/t/EdBDtcmR0

Thanks

Simion C.
tagDiv Staff

Hi,


@beppepicaro
That code will enable features for the product pages, such as zoom, image slider and modal. It can be entered in theme or child theme functions file, if you want to benefit from those features.
No need to change anything in the code, enter it and it should work.
The woocommerce shop page will show nothing in the mega-menu, when opened it will show content according to your settings
https://www.screencast.com/t/23jih8QB
This default shop page can be skipped, you can display products in other ways as well. Such as Bogdan mentioned above shortcodes can be used, that is how the demo page was built.

Thanks

Simion C.
tagDiv Staff

Hi,

That would only be possible my overriding the theme responsive design. That is how the grid will display on mobile devices, with a horizontal scroll. Each element is predefined as to how it will behave in all circumstances.
I could give it a try and provide you a custom code, please specify for what grid type you want this, or provide a link to your website where the grid is present. I can’t promise anything, making modifications to blocks and grids layouts are not recommended.

Thanks

Simion C.
tagDiv Staff

Hi,

You could make this modification here – https://www.screencast.com/t/7faT3skE
Test to see if it works properly after making the change to the time period.

Thanks

Simion C.
tagDiv Staff

Hi,

You can change the publishing date of the posts if you wish. The theme grids and blocks will display them as latest posts, if you change the dates for older posts to more recent dates. These elements also have many filtering and sorting options
https://forum.tagdiv.com/block-settings-guide/
There are options to sort by latest or oldest posts for example
https://www.screencast.com/t/nWOmfdpDgn6c
The publish date can only be one, and the post will be categorized accordingly in archives.

Thanks

Simion C.
tagDiv Staff

Hi,

If you mean post reviews, these would be the theme capabilities in the matter at the moment
https://forum.tagdiv.com/reviews-2/
There are plugins that you can try for more advanced reviewing capabilities, if needed.

Thanks

Simion C.
tagDiv Staff

Hi,

That would a WordPress issue, there are some steps that you can take to identify why this is happening or fix the problem
http://www.wpbeginner.com/wp-tutorials/how-to-fix-are-you-sure-you-want-to-do-this-error-in-wordpress/
First check the theme system status
https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed. Investigate plugins, deactivate them all except theme plugins. Clear all caching as well. Check if the issue is still happening after trying these suggestions.

Thanks

Simion C.
tagDiv Staff

Hi,

The inline ad should appear after a set number of paragraphs (actual p tags). I have inspected the posts you mention, it seems the inline ad in the first post is appearing after 2 paragraphs (that is happening in all other posts I inspected)
https://www.screencast.com/t/5OHNWPHkkd3
But in the other one it does not seem to work properly from what I can see, it still appears after the second paragraph however
https://www.screencast.com/t/4T92g7vclV
Try changing the number of paragraphs for the inline ad, see if it works. Let us know the results.

Thanks

Simion C.
tagDiv Staff

Hi,

I will add this request on our list, it will be considered for implementation in the theme. I could not make any promises that it will be available in the next theme update however.

Thanks

Simion C.
tagDiv Staff

Hi,

If there is no theme setting for this, I could try and give you a code to chnage the color. Unfortunately I cannot view the screenshot you provided
https://www.screencast.com/t/tPqg2As4sD
If you could specify what exactly you want to change, I will give you a more accurate solution.

Thanks

Simion C.
tagDiv Staff

Hi,

It seems there is a different margin set between the products, then the one from woocommerce
https://www.screencast.com/t/CVywFPjs
For me it is like this – https://www.screencast.com/t/7fqm6rzF
If you have custom code like that, remove it. They will display normally after that
https://www.screencast.com/t/J3C9xRreGoP7
The problem with the bottom section seems to be also caused by an overriding code
https://www.screencast.com/t/kMgql37P9u
They should look like this – https://www.screencast.com/t/GdcwepByWA1
I could not say where that code is coming from exactly, if you have custom code like that remove it.
Also the title underlines set on the page are too long
https://www.screencast.com/t/c3nDucHC
You could set them like this to be in line with the page content width (unless you want them to be as they are now)
https://www.screencast.com/t/it7T6kKaFOW

Thanks

Simion C.
tagDiv Staff

Hi,


@fratermaui
That temporary fix will work, I have tested it before providing it. It will fix the issue with the captions on images, when the images are aligned right or left in the post content, on certain devices.
If you have the same issue and you made the suggested modification, example (same for alignleft)
https://www.screencast.com/t/IRbOmITI
https://www.screencast.com/t/0yNPKhmNb
Then it could be a caching issue. Try to clear all caching installed. If there is still an issue please provide a link to the website post where the issue is happening, so we can inspect it.

Thanks

Simion C.
tagDiv Staff

Send us an email at contact@tagdiv.com and provide admin login information. We will take a look. Also include a link to this topic in the email.
Visual composer does not need any activation, install it and use it. Ignore the activation messages, those cannot be removed from the bundled plugin version
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Simion C.
tagDiv Staff

Hi,

Glad you appreciate the new elements, we will try to add more in future updates along with other features.

The tagDiv composer cannot be used on posts, only on pages. Buttons in the post page could be created like this however
https://forum.tagdiv.com/increase-users-engagement-add-custom-buttons-posts/
You could increase the text size for this kind of buttons like this
https://www.screencast.com/t/fice7DX5f

.single .td_btn {
font-size: 25px;
}

Custom codes can be entered in Theme panel->Custom CSS section.

Thanks

Simion C.
tagDiv Staff

Set the page you want, that will be the default shop page for example
https://www.screencast.com/t/5Tkpxn4yb
https://www.screencast.com/t/CtVrbpnADX1

Simion C.
tagDiv Staff

Please try the suggestion from your other topic.

Simion C.
tagDiv Staff

Hi,

The theme will not send any emails or confirmations. This will be possible if there is a mailing service provided by the hosting. Or with a plugin
http://www.wpbeginner.com/wp-tutorials/how-to-use-smtp-server-to-send-wordpress-emails/

Thanks

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