Hi,

The issue seems to be fixed at the moment from what I can see
– https://www.screencast.com/t/m69e5r9Xq7I
One of the steps you took solved the problem.

Thanks

Hi,

A contact page is a normal page, you can build it with the tagDiv composer. Check the live demos for some inspiration if needed, some of them here
– https://demo.tagdiv.com/newspaper_craft_ideas/contact/
– https://demo.tagdiv.com/newspaper_architecture/contact/
– https://demo.tagdiv.com/newspaper_business/contact-us/
– https://demo.tagdiv.com/newspaper_showcase/contact/
– https://demo.tagdiv.com/newspaper_construction/contact/
– https://demo.tagdiv.com/newspaper_law_firm/lets-connect/
You can use the contact form plugin to create forms
– http://www.wpbeginner.com/beginners-guide/how-to-create-a-contact-form-in-wordpress/
– http://www.wpbeginner.com/wp-tutorials/how-to-use-smtp-server-to-send-wordpress-emails/

Thanks

Hi,

The description can be customized with the Yoast SEO plugin, if you do not want to show the default one. Here is some more information in the matter
– https://forum.tagdiv.com/facebook-share/
– https://yoast.com/social-media-optimization-with-yoast-seo/
– https://kb.yoast.com/kb/custom-open-graph-tags/
– https://www.yokoco.com/2017/01/10/control-facebook-share-link/

Thanks

Hi,

I have tested these locations in the weather widget
– http://openweathermap.org/find?q=barcelona
– https://www.screencast.com/t/TqA6xl94O
There is no problem from what I can see with any of these locations.

Thanks

Hi,

There were some issues in the latest update mentioned by our users. These were immediately fixed and the theme has been updated again. So at the moment there are no more known issues regarding the latest version.
You could make the update, and let us know if there are any problems. The update provides improvements to the social sharing part, as well as some various fixes.

Thanks

Hi,

I don’t believe there are currently any plans to test the theme with Theme check. I could not say if such testing will be made in the future.

Thanks

Hi,

We are aware of the issue, it will be fixed as soon as possible. If you would like to change the text in the meantime, you could do it in this file
– https://www.screencast.com/t/jpNM9CwY65
This will change both top and bottom sharing text. Sorry for any inconvenience caused.

Thanks

Hi,

Please clear the browser cache and check the results. Go in the browser settings and clear it. Press Ctrl+Shift+F5 to refresh a page as well. Let us know if there still is an issue.

Thanks

Hi,

You could use custom fields to display that information in the post page. Like in this example
– https://www.screencast.com/t/7wBdSz3a9
Edit the post template file used like this (in the example I used post template 12->loop-single-12.php)
– https://www.screencast.com/t/sF9iwk36Tr

<p>Adress:<?php echo get_post_meta($post->ID, 'Adress', true); ?></p>
<p>Phone:<?php echo get_post_meta($post->ID, 'Phone', true); ?></p>

The result is like this – https://www.screencast.com/t/rHHtpD5c3a
More about it here – http://www.wpbeginner.com/wp-tutorials/wordpress-custom-fields-101-tips-tricks-and-hacks/

Thanks

Hi,

There was an issue with the new update, we fixed it and it should work now. Please download the theme package again and reinstall the theme. Sorry for this inconvenience.

Thanks

Hi,

Please check this setting in the Yoast SEO plugin, and enable author archives
– https://www.screencast.com/t/7HEI4DJtTCnR
Disabling it, the author archive will be the homepage.

Thanks

Hi,

What you are trying to do could be possible with then tagDiv composer. I see that you are using Visual composer, this has some options as well.
There is a setting that would allow you to hide columns on specific devices
– https://www.screencast.com/t/9sPFL11K
You could add block 3 that looks as you want on mobile in a column below block 12. Then hide block 12 column on mobile
– https://www.screencast.com/t/DcZzTqUL356r
And block 3 column on desktop
– https://www.screencast.com/t/MtYsoudx
That way block 12 is visible on desktop, and on mobile blocks 3 will be visible. Use the same sorting on the blocks to display the same posts. This would be a solution if you should consider it.
There might be a way to make block 12 similar to block 3 on mobile with CSS, but maybe the above solution would be better.

Thanks

Hi,

The product discounts that are available for some period on Envato are not announced. I don’t believe they were ever announced before, except maybe in the Cyber Monday event.
There would be nothing we can do in this case, we cannot offer additional discounts for users that bought the theme before or after the price change.

Thanks

Hi,

I could give you a code for this, to remove the sidebar on mobile devices for that specific post. Please provide a link to the post in question.

Thanks

Hi,

I don’t quite understand where you would like to place the icons. Please provide some more details about what exactly you would like to do.

Thanks

Hi,

The sub-footer can display a copyright text and a menu, those can be set in the theme panel.
If you want to display additional elements as you mention, you could enter the HTML in the custom HTML section in the theme panel. The HTML will be displayed below the sub-footer
– https://www.screencast.com/t/MckuNjUT
– https://www.screencast.com/t/zHgaGcXd
Maybe this would be a solution for what you want to do.
Regarding the theme update there is a guide you can follow here
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The most recommended method would be by FTP.

Thanks

Hi,

If you could provide a link to your website we will inspect it. Maybe we can identify why this is happening.
Usually image problems are caused by plugins. If the issue is still present you could try to deactivate all plugins except theme plugins and check if this has any effect.

Thanks

Hi,

You could ask that on the Google forums, users there might now what to do in the matter
– https://productforums.google.com/forum/#!forum/websearch
Is found some more information about it here
– https://webmasters.stackexchange.com/questions/59559/how-to-tell-how-old-a-page-is/59566#59566

Thanks

Hi,

If you mean the posts that are displayed there are options in the block settings to allow filtering.
Or maybe you are referring to the ajax filter displayed on top of the block
– https://www.screencast.com/t/Ztvh0SXSGUwZ
By default it will display all categories. Particular categories can be shown by entering their IDs
– https://www.screencast.com/t/9PDsuhgFTJcL
– https://www.screencast.com/t/pcfo7fQp

Thanks

Hi,

That probably means you used Visual composer on the posts. This is happening because of the tagDiv composer introduced in version 8 of the theme.
This composer will be automatically installed and activated when the theme theme is installed or updated. Please go in the plugins section and deactivate the tagDiv composer. Everything should display properly then.

Thanks

Hi,

The number of followers seems to be hidden on the YouTube channel, that would be why the count is not displayed. If the count is not hidden it would be displayed, like in this example
– https://www.screencast.com/t/TH5KaQih10
– https://www.screencast.com/t/z6vZTouv
Try to set the subscriber count public and check again.

Thanks

Hi,

That would be the URL encoding, see these links for more information
– https://www.w3schools.com/tags/ref_urlencode.asp
– https://stackoverflow.com/questions/2742852/unicode-characters-in-urls
– https://webmasters.stackexchange.com/questions/498/which-special-characters-are-safe-to-use-in-url
– https://stackoverflow.com/questions/1856785/characters-allowed-in-a-url
– https://www.url-encode-decode.com/

Thanks

Hi,

The latest articles background color will be affected by this setting in the theme panel
– https://www.screencast.com/t/xiOKXsUtdyC
Note that this setting may affect other elements as well. I could give you a code to set a background of your choosing only for the latest articles title
– https://www.screencast.com/t/RZdeo16Gg50
Enter it in Theme panel->Custom CSS section if you decide to use this solution

.td-pb-article-list .td-block-title {
background-color: blue;
}

Thanks

Hi,

You could use a code like this for example
– https://www.screencast.com/t/wGO4PEwa

.td-crumb-container .td-icon-right:before {
content:'/';
}

Increase the size like this if needed
– https://www.screencast.com/t/31UJPAkP2

Thanks

Hi,

The article ads positions are predefined for all post templates in the theme. There is no option to change their position unfortunately. Please note that the post templates display the top ad differently, you could choose a template that displays the ad on top of the title for example
– https://forum.tagdiv.com/post-templates-2/

Thanks