Hi,

I have tested the import export feature, there is no problem with it. The theme panel settings are exported and imported properly
First save the export code – https://www.screencast.com/t/oir9zYcL
Then I have reset the theme settings
– https://www.screencast.com/t/n4qFRbZYB
– https://www.screencast.com/t/su9CNpK9BZzH
Then import the previously saved code
– https://www.screencast.com/t/WOIkSkJmH
All the theme panel settings are imported properly. Header style, font settings, colors etc. So there should not be any problem for you as well, from the theme perspective as long as you are doing it correctly.
Please check as well the theme system status, ask your hosting provider to make modifications if needed according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Hi,

You could edit the modules that from the block, not the block file itself this is just a container for the modules. Block 15 uses module MX4
– https://forum.tagdiv.com/theme-blocks-modules/
– https://www.screencast.com/t/T1PkFIS1BTWd
Try placing the code below the title in the module and check the results.

Thanks

Hi,

Now the category tags are showing properly from what I can see
– https://www.screencast.com/t/lZyipJJsR
– https://www.screencast.com/t/vHj7PmrC21
I believe that is what you wanted to do, please correct me if I misunderstand.

Thanks

Hi,

There are some sliders you can use, like these ones
– https://demo.tagdiv.com/newspaper/big-grid-slide/
– https://demo.tagdiv.com/newspaper/ios-slider/
Also the Revolution slider is included in the theme package
– https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
– https://forum.tagdiv.com/import-revolution-sliders-on-demos/
These would be the sliders to choose from, at the moment.

Thanks

Hi,

We do not ignore posts, we answer from oldest to newest in the support hours. Take into account the time differences as well.
Please try the suggestions from your other topics and reply in a single one, no need top continue the investigation in all of them.

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Hi,

It is highly not recommended to edit pages built with one composer, with the other. The results would not be good. Visual composer specific elements such as the accordion will not be interpreted by the tagDiv composer.
You should decide on using only one builder for the website, to avoid any issues. We will add more elements for the tagDiv composer in future updates. An element similar to the Visual composer accordion is not available at the moment in the tagDiv composer, sorry for the inconvenience.

Thanks

Hi,

Please send us an email at contact@tagdiv.com and provide admin login information. We will make some tests with Safari on the website. Also paste a link to this topic in the email.

Thanks

Hi,

Something must have caused the issue, a plugin maybe. If you are certain there are no actual duplicate posts, try deactivating all plugins except theme plugins and modify a URL as it was before, with no number. Check the results.

Thanks

Hi,

The theme weather widget has to be configured according to this guide
– https://forum.tagdiv.com/weather-widget/
If you set it like this it should work properly.

Thanks

Hi,

The socials displayed in the top bar and footer are the ones that have an account link entered in Theme panel->Social networks.
Check the mentioned section of the theme panel and remove any data from the socials you do not need.

Thanks

Hi,

This could be related to insufficient resources. Please check the theme system status, ask your hosting provider to make modifications according to this guide if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
Then try again and see if the issue is solved. Additionally try with all plugins deactivated if possible, except theme plugins.
These would be the first steps to take, system status and plugins. In most similar cases the solution was increasing the server and WordPress parameters mentioned.

Thanks

Hi,

You could recreate the sidebars and drag the inactive widgets in them. New sidebars can be created from many places
– https://forum.tagdiv.com/sidebars-tutorial/
From what I know the sidebars should be inactive only if they were not used before, other then that only the widgets would be inactive.

Thanks

Hi,

The multi-purpose plugin has to be active to be able to use the new elements. This plugin was introduced in the previous them update. It ads a wealth of functionality to the composer.

Thanks

Hi,

Enter this code in Theme panel->Custom CSS section and the ad should be visible
– https://www.screencast.com/t/mqFtO4oJHgh

.td-a-rec-id-footer_top {
display: block;
}

That is a predefined footer template, the blocks in the template cannot be edited. You could select style 3 for example which is similar. Add the widgets you want, configured the way you want in the footer sections.

Thanks

Hi,

I believe the necessary period of time varies by case
– https://support.google.com/adsense/answer/76228?hl=en
If you followed the procedure there should not be any issues. There are rules however
– https://support.google.com/adsense/answer/23921?hl=en
– https://support.google.com/adsense/answer/48182?hl=en

Thanks

Hi,

The link you have provided leads to a 404 page at the moment. I believe you are referring to the post templates, these are all of them
– https://forum.tagdiv.com/post-templates-2/
The templates should look the same when you select them on your website. If there is a problem please specify all the details for a better understanding.

Thanks

Hi,

The theme is compatible with all these browsers, so there should not be any issues. Try to test the theme live demo on the same browsers
– https://demo.tagdiv.com/newspaper/
We will inspect the website if you could provide a link.

Thanks

Hi,

It could be a simple matter of time before the date will be displayed again. There are no errors in the page according to Google testing tool
– https://www.screencast.com/t/GDa6j94c
It detects the publish and update time correctly so the modification in the code works. If there were any issues they would appear in the test.

Thanks

Hi,

I don’t quite understand what you mean. I simply pasted the form shortcode in the text element, saved the page and viewed it. The form is displayed accordingly.
If you could provide some more details about the issues you are facing I will try to help you.

Thanks

Hi,

The tagDiv composer should be installed and activated automatically when the theme is installed. If that did not happen it can be installed from the theme plugins section
– https://www.screencast.com/t/Ht5CSgCgBw
Or install it normally from Plugins->Add new->Upload plugin
– https://www.screencast.com/t/r4iZOCHc
The composer is located in the plugins folder in the theme package.

Thanks

Hi,

The theme does not have options to remove the ads on specific pages. If you are using Adsense then you could create such a condition in the code (display none is not recommended for Adsense). You could create the condition in the header style used. This is an example
– https://www.screencast.com/t/NXo350HgT
Same for the footer template used
– https://www.screencast.com/t/KyJWT2HXHF
This could be a solution. They could be removed with CSS as well like in this example
– https://www.screencast.com/t/vD9egHWZ2M

Thanks

Hi,

So you would like to style the smart list buttons the same as in the image. If you could provide a link to the website where the buttons are located I will inspect them and try to give you a solution.

Thanks

Hi,

On pages created with the composer this should not be a problem. However on post pages and others you mention this could only be possible by modifying the theme container size
– https://www.screencast.com/t/Z7MVn7rMHr
It is strongly not recommended to do so, this could cause the blocks and modules to not display properly.

Thanks

Hi,

It seems there is a background color at the moment, for the header. A background color can be set in theme panel
– https://www.screencast.com/t/JtEy2khT0cd
The same for a background image – https://www.screencast.com/t/hOoTofcX7dE
So there would be no problem to set either a color or image as a header background.

Thanks

Hi,

The font properties of the article titles on modules can be customized for each module
– https://www.screencast.com/t/fIwFiWKJUqXN
Here is a list mentioning which modules each block contains
– https://forum.tagdiv.com/theme-blocks-modules/
Identify the block module used, and change the font weight as you wish.

Thanks