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Simion C.
tagDiv Staff
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Simion C.
tagDiv Staff
Getting ride of "Trending Now" and it's white space on mobile displays. - reply
#198651
Oct 24, 2017 at 8:41 am

Hi,


@serambca You can change the Trending now title in the Theme panel->Translations
– https://www.screencast.com/t/H2Zrhal8m7fS

Thanks

Simion C.
tagDiv Staff
Align blocks headings and theme little text on right side - reply
#198650
Oct 24, 2017 at 8:39 am

Hi,

Sorry for the misunderstanding, I though you were referring to the block titles. It seems you have managed to align the article titles as you wanted
– https://www.screencast.com/t/LIIbjLoWI7

Thanks

Simion C.
tagDiv Staff
Need help on several things - reply
#198646
Oct 24, 2017 at 8:34 am

Hi,

Please follow these topics to help you with the website sitemap configuration and for a better understanding, using the Yoast SEO plugin
– https://kb.yoast.com/kb/enable-xml-sitemaps-in-the-wordpress-seo-plugin/
– https://yoast.com/what-is-an-xml-sitemap-and-why-should-you-have-one/
– https://kb.yoast.com/kb/how-to-customize-the-sitemap-index/
– https://kb.yoast.com/kb/submit-sitemap-search-engines/
According to the instructions that verification code needs to be entered as mentioned before, in the header.php file found in the main theme folder. Place the code as provided in that file, between the <head> tags
– https://www.screencast.com/t/3ORNutEVslq
The page layout can only be created using the available row layouts
– https://www.screencast.com/t/sMgqlkFL
If you have a 1/3 + 1/3 + 1/3 row layout you can simply chnage it to a 2/3 + 1/3 layout and leave the 1/3 column empty
– https://www.screencast.com/t/2JP8W45N0t
The space will be reserved, the columns cannot be removed. Only the rows can be removed
– https://www.screencast.com/t/ljeDqJwbXjdH
Content inside columns can be removed if it is not needed anymore, but columns cannot be removed.

Thanks

Simion C.
tagDiv Staff
Ad size issue - reply
#198645
Oct 24, 2017 at 8:20 am

Hi,

There is plenty of space in the page content to display an ad that size. I have inserted the ad you mention in an ad box and there is no problem with it
– https://www.screencast.com/t/b8l8ntzn
– https://www.screencast.com/t/T8AyocdE
– https://www.screencast.com/t/3sNqyyXLJst
Inspecting the ad on the page you mention, the ad code seems to be different. There seems to be a resize of the ad image
– https://www.screencast.com/t/KdfT3B5hMwul
I have tried with that exact code and it looks the same for me
– https://www.screencast.com/t/JsqxZBHW
– https://www.screencast.com/t/IzN1ykOIgN
But by modifying the code and removing these elements
– https://www.screencast.com/t/Jhneu8c64
– https://www.screencast.com/t/FrUr0PDE7E
This is the result – https://www.screencast.com/t/8e46xclh8DD
In the page content there is no limitation for the ad, except the actual theme width, which is not the problem in this case. Check the ad code and remove the resize, or maybe find out why it is resized.

Thanks

Simion C.
tagDiv Staff
Featured Facebook Video not showing - reply
#198643
Oct 24, 2017 at 7:59 am

Hi,

We will investigate the issue with the Facebook featured video and provide a solution as soon as possible. We are sorry for the inconvenience.

Thank you!

Simion C.
tagDiv Staff
JetPack PLugin is not activting - reply
#198574
Oct 23, 2017 at 4:28 pm

Hi,

The blocks have a popular or top post sorting by default
– https://forum.tagdiv.com/block-settings-tutorial/
This is based on the actual post views, they have to be enabled in the theme
– https://www.screencast.com/t/GNNBrHr8Ivy
If you have caching installed activate this option as well
– https://forum.tagdiv.com/ajax-view-count/
If you use the Jetpack post sorting this will not work with any other block filtering. Also here are some troubleshooting steps if you are having problems with the actual plugin
– https://jetpack.com/support/installing-jetpack/
– https://jetpack.com/support/getting-started-with-jetpack/troubleshooting-tips/

Thanks

Simion C.
tagDiv Staff
How to creat link to header ad banner and other ad? - reply
#198572
Oct 23, 2017 at 4:22 pm

Hi,

The Facebook account link and also other footer and top menu socials, have to be entered in the theme panel here
– https://www.screencast.com/t/WkLBO82o6
On smaller devices the top bar will not be displayed by default. It could be made to appear if absolutely necessary, with some CSS code. Use this code that will make the top bar display, and also center it
– https://www.screencast.com/t/E40EK9odhYM

@media (max-width: 767px) {
.td-header-top-menu-full,
.td-header-sp-top-menu {
display: block!important;
text-align: center;
}}

Enter it in Theme panel->Custom code->Custom CSS section, if you decide to use it.

Thanks

Simion C.
tagDiv Staff
no option for users to comment on some of my posts - reply
#198568
Oct 23, 2017 at 4:15 pm

Hi,

I see you are using a different implementation for the post comments, than the default commenting system. Please check the individual post settings, and the plugins settings if you are using a plugin
– https://www.screencast.com/t/XlY4lDXDwp
The default comments will be displayed if they are enabled in WordPress, and also in the theme besides individual post setting
– https://www.screencast.com/t/fF4Hamcoh3h0
– https://www.screencast.com/t/i64R7JNI3

Thanks

Simion C.
tagDiv Staff
Remove "FOLLOW US IN INSTAGRAM @Anything" from Instagram Widget - reply
#198564
Oct 23, 2017 at 4:08 pm

Hi,

I believe you are referring to the Instagram footer title. That could be removed with a code like this, a specific them options is not available
– https://www.screencast.com/t/Q06pVjuJzKE4
Enter this code in Theme panel->Custom code->Custom CSS and it will remove the footer Instagram title

.td-footer-instagram-title {
display: none;
}

Thanks

Simion C.
tagDiv Staff
TD Composer Pinterest Element data error - reply
#198561
Oct 23, 2017 at 4:02 pm

Hi,

It should work as intended, if you configure the element properly
– https://www.screencast.com/t/ITDGHvQMyAeX
Enter the information as shown in the screenshot, and everything should work.

Thanks

Simion C.
tagDiv Staff
Stop smartsidebar to be resized on scroll - reply
#198560
Oct 23, 2017 at 3:59 pm

Hi,

There seem to be some padding and margin values set on the row columns, also some modifications to the module in the sidebar
– https://www.screencast.com/t/Ko4p8c7G
– https://www.screencast.com/t/hSEeD706ks
– https://www.screencast.com/t/Sq1douLBTS
Please remove these custom codes and the sidebar should display properly, as intended. The content layout and modules should not be modified, a small margin or padding can cause a lot of issues.

Thanks

Simion C.
tagDiv Staff
Disable Post Format ( TinyMCE ) - reply
#198559
Oct 23, 2017 at 3:44 pm

Hi,

The sidebar reserved space was considered to be helpful, so it can be seen exactly how the post will look, depending on sidebar used or not. At the moment it could only be removed by editing the CSS used. Check this topic for a solution
– https://forum.tagdiv.com/topic/sidebar-space-in-edit-mode-in-post/
Sorry for any inconvenience created.

Thanks

Simion C.
tagDiv Staff
Speed Booster vs. AMP – error: incompatible - reply
#198556
Oct 23, 2017 at 3:34 pm

Hi,

More information in this guide and topic
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thanks

Simion C.
tagDiv Staff
How to make review plugins work with Newspaper theme? - reply
#198555
Oct 23, 2017 at 3:30 pm

Hi,

That would be difficult to achieve. The system will only work with the theme reviews. There are multiple functions and processes before the stars can be displayed on modules. I believe it would take a considerable amount of work and testing to display external reviews created with a plugin, inside the theme modules. Unfortunately I cannot provide a solution in this case.

Thanks

Simion C.
tagDiv Staff
Homepage isn't working - reply
#198549
Oct 23, 2017 at 3:22 pm

Hi,

I will pass the Instagram issue to my colleagues, they will inspect it further. Regarding the sidebar, please note that if there is no custom sidebar set in the post edit screen
– https://www.screencast.com/t/aWeT9zmTt
The next in line will be the primary category, it will try to get the sidebar set for it.
– https://www.screencast.com/t/Cnw0yAIIys
If there is no primary category set, the first one will be picked alphabetically
– https://forum.tagdiv.com/primary-category/
What I believe is happening here, the post does not have a custom sidebar set, and also does not have a primary category set. The first category alphabetically fro the post you mention would be the “Food” category. This category does not have a sidebar set
– https://diningtraveler.com/category/food
So the post will not have a sidebar as well. Either set a custom sidebar for the post, or set a sidebar for the Food category, and check the results.

Thanks

Simion C.
tagDiv Staff
Block size question - reply
#198541
Oct 23, 2017 at 3:07 pm

Hi,

Basically you want to achieve something like the modules in the Latest articles, in the Business demo
– https://www.screencast.com/t/jOZWM0o2D55Z
Those modules have custom design, there is a minimum height set for the module title, and also a shadow like this
– https://www.screencast.com/t/z66Sis4nClI
This is the code for that

.td_module_wrap.td_module_1 .entry-title {
margin: 0 20px 50px 20px;
min-height: 80px;
}
.td_module_wrap.td_module_1 {
margin-bottom: 40px;
-webkit-box-shadow: 0 0 1px rgba(79,172,234,.4);
-moz-box-shadow: 0 0 1px rgba(79,172,234,.4);
box-shadow: 0 0 1px rgba(79,172,234,.4);
}

It will apply to all module 1 (you can experiment with other modules), it can be made more specific by specifying the block as well in the code
– https://www.screencast.com/t/KGHlX5W0
Or even more specific by setting a custom class for the block
– https://www.screencast.com/t/TNezURxtBv

Thanks

Simion C.
tagDiv Staff
Mega menu - reply
#198532
Oct 23, 2017 at 2:48 pm

Hi,

That is the mega menu with sub-categories. Like for example the “Fashion” menu item in the live demo here
– https://demo.tagdiv.com/newspaper/
It can be created by following this guide
– https://forum.tagdiv.com/mega-menu/

Thanks

Simion C.
tagDiv Staff
Desktop site shows Mobile theme. - reply
#198530
Oct 23, 2017 at 2:44 pm

Hi,

The mobile theme should apply only on mobile devices, not desktop. If the mobile theme is not functioning properly, please try as a test to deactivate all plugins except theme plugins and clear all caching installed. Then check if there still is a problem.
If the problem is still occuring, please provide more details about what exactly is happening so we can inspect the issue. At the moment the mobile theme plugin does not seem to be installed on the website
– https://www.screencast.com/t/L5BufDWWhF

Thanks

Simion C.
tagDiv Staff
td_block_21 for all categories - reply
#198519
Oct 23, 2017 at 1:25 pm

Hi,

At the moment the category pages can only be customized through the theme panel options
– https://forum.tagdiv.com/how-category-settings-work/
You could insert that block shortcode in the category template, by editing the category template file in the theme. These are some similar topics
– https://forum.tagdiv.com/topic/category-top-posts-style-featured-posts/
– https://forum.tagdiv.com/topic/advertising-block-in-category-page/
– https://forum.tagdiv.com/topic/trending-now-on-category/

Thanks

Simion C.
tagDiv Staff
How to open author's link in new tab - reply
#198518
Oct 23, 2017 at 1:15 pm

Hi,

I believe this is a misunderstanding. By default when the author name is clicked in the author box on the post page, it will open in the same page
– https://www.screencast.com/t/1fjcCsa6Xq
In order for the link to open in a new tab, this is the file and the line of code where you can do that
– https://www.screencast.com/t/uQgD8whhC
Carefully edit the link and add the target property like this
– https://www.screencast.com/t/gXdobVX3N
– https://www.screencast.com/t/xbBF8Tgy
Place the target property just before the first closing bracket >

target="_blank"

After making the change in the code, please clear all caching and check the results. The author name when clicked inside the author box present in the post page, should open in a new tab.

Thanks

Simion C.
tagDiv Staff
How to use in all the post as default? - reply
#198510
Oct 23, 2017 at 12:03 pm

Hi,

If you enabled that setting the modal should be active for all post images. Maybe it is a caching problem, try clearing all caching installed and then check again to see if the feature is working properly.

Thanks

Simion C.
tagDiv Staff
Is there a way to display posts that only have a certain tag? - reply
#198506
Oct 23, 2017 at 11:54 am

Hi,

If you created and assigned a tag for some posts, you can simply use that tag to filter a block content. Like in this example
– https://www.screencast.com/t/7k0yhwTn
– https://www.screencast.com/t/6jbAGrYnJ
Only posts that have that tag will be displayed in that block. You can further filter by category and sort the posts as well. More about the available block settings here
– https://forum.tagdiv.com/block-settings-guide/
The category slug will have to be used in the field, but unless you have set a different slug than the tag name, it should be the same
– https://www.screencast.com/t/I6kfBc4lxp

Thanks

Simion C.
tagDiv Staff
Top bar with esencial links - reply
#198497
Oct 23, 2017 at 11:33 am

Hi,

By default the top bar will not be displayed on mobile. There is no theme option to enable it. If it is absolutely necessary it could be made to display with custom code, like this
– https://www.screencast.com/t/FIlbEiNcA
The code will also center align the menu items and date, you can remove that conditions if it is not needed. Enter the code in Theme panel->Custom CSS section

@media (max-width: 767px) {
.td-header-top-menu-full,
.td-header-sp-top-menu {
display: block!important;
text-align: center;
}}

Thanks

Simion C.
tagDiv Staff
Youtube social counter does not work - reply
#198494
Oct 23, 2017 at 11:21 am

Hi,

On the front page it seems to be configured properly, on post or category pages the YouTube is not present in the social counter at the moment
– https://www.screencast.com/t/72GkAADgsT
– https://www.screencast.com/t/NoVivijF7
Please try to configure the counter using the same information used in the homepage, and it should work as intended. The configuration has to be made in Appearance->Widgets in the sidebar used.

Thanks

Simion C.
tagDiv Staff
Incorrect displaying of raw-html at the main page. - reply
#198493
Oct 23, 2017 at 11:11 am

Hi,

I cannot view the screenshots you have provided unfortunatelly
– https://www.screencast.com/t/qQrOdKhA1yY
– https://www.screencast.com/t/A3J9WIBLZM46
If you could provide more details about the problem, it would be very helpful so we can understand better what is the issue.

Thanks

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