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Simion C.
tagDiv Staff

Hi,

Please do not update the Visual composer plugin (if the option is available) until officially supported and included in the theme package
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
When an update is released for Visual composer, we will make the necessary tests, then bundle the updated version in the package. This ensures there will be no problems. Deactivate the current version and delete it if there are problems. Use the version currently included, which is 5.2.1. We will update the theme and plugins as soon as possible.

Thanks

Simion C.
tagDiv Staff

Hi,

The categories will be displayed in alphabetical order, there is no option to change this functionality. If you want to do it, you could install a plugin like Category Order and Taxonomy Terms Order. Through this plugin you might be able to change how the sub-categories are displayed.

Thanks

Simion C.
tagDiv Staff

Hi,

A child theme is provided in the theme package, it is useful when you want to make more complex modification to the main theme files
https://forum.tagdiv.com/the-child-theme-support-tutorial/
More information about child themes in general here
https://codex.wordpress.org/Child_Themes
http://www.wpbeginner.com/beginners-guide/wordpress-child-theme-pros-cons/
For minor customization you can use the Custom code section in the theme panel.

Thanks

Simion C.
tagDiv Staff

Hi,

I think I misunderstood what you wanted, you want to remove the text of the social sharing. Something like this, it applies to top and bottom sharing
https://www.screencast.com/t/PNuBzAKGKM

.td-social-facebook .td-social-but-text,
.td-social-twitter .td-social-but-text {
display: none;
}

Thanks

Simion C.
tagDiv Staff

Hi,

Check in the detailed settings if available, or created logs. If that feature is provided by the host, maybe they can tell you more about it, or if there is something wrong. I could not say what exactly those statistics mean, what are they related to.

Thanks

Simion C.
tagDiv Staff

Hi,

Retina images will be twice the size of the normal thumbnails. If the normal thumbnail is for example 696×435 the retina thumbnail will be twice that size. You can use bigger images than double if you want for the featured image, the thumbnail sizes are predefined. They will always be created the same size, both normal or retina.

Thanks

Simion C.
tagDiv Staff

Hi,

Please specify the smart list style for which you would like to make these modifications. By default there are no options to modify how the smart list looks, I will try to give you a solution with custom CSS. Also provide more details about how exactly you would like the buttons to be.

Thanks

Simion C.
tagDiv Staff

Hi,

I saw this plugin in the page source – https://wordpress.org/plugins/wpsso/ Though this might be the cause for the warning
https://www.screencast.com/t/dZgM0pv14
I searched for similar warnings from Google but I found nothing, although that message does not seem like a warning, more like a suggestion. Maybe you could provide more details about it, so we can understand better.

Thanks

Simion C.
tagDiv Staff

Hi,

Removing the Google+ and Pinterest sharing options could be done by removing them from the actual theme code, in the files. But an easier method would be to use some CSS, like this
https://www.screencast.com/t/YjqUYrilPy7v

.td-default-sharing .td-social-google,
.td-default-sharing .td-social-pinterest {
display: none;
}

Thanks

Simion C.
tagDiv Staff

Hi,

The files seem to not be found. Please try to deactivate and delete the composer in the plugins section, and install it again
https://www.screencast.com/t/Wc3Br0wX25ni
https://www.screencast.com/t/n3VepyjjZ2
Then check if everything works properly.

Thanks

Simion C.
tagDiv Staff

Hi,

The theme has a default login/registration modal – https://www.screencast.com/t/5lpRCgIN based on the default WordPress implementation. There are plugins that you can use for more advanced options, and also more features. You can search for these plugins and try a few of them. Pick the one you like.
Maybe some other users can share their choice and experience with such plugins.

Thanks

Simion C.
tagDiv Staff

Hi,

The tagDiv composer does not yet have a specific javascript element. This element might be available in a future update. More elements and features will be added to the composer. However, I cannot say exactly when this will happen.

Thanks

Simion C.
tagDiv Staff

Hi,

I though the link you provided was your website, which already has icons in the block titles. There is a solution provided in this topic
https://forum.tagdiv.com/topic/block-icon-awesome/
Or add the class of the Font awesome icons in the block custom class section
https://www.screencast.com/t/gGt6VXoL
And use this custom CSS code in Theme panel->Custom CSS
https://www.screencast.com/t/2OScNnhjWT2

.fa:before {
position: absolute;
left: 0;
top: 0;
height: 30px;
display: flex;
align-items: center;
width: 30px;
justify-content: center;
color: #fff;
z-index: 2;
}

.td-block-title-wrap .block-title .td-pulldown-size {
padding-left: 28px;
}

The theme blocks and grids are predefined elements, which will respond in a predefined way concerning responsiveness. The way the grid looks on mobile devices cannot be changed, there is no option to choose how the grid will look on mobile.

Thanks

Simion C.
tagDiv Staff

Hi,

Use this code for the top bar – https://www.screencast.com/t/XDIkUQYu

.td-header-style-3 .td-header-top-menu-full {
background-color: transparent;
}
.td-header-style-3 .td-header-top-menu {
background-color: #111;
}

For the footer I could give you a code to force the footer to a fixed width (the theme container width)
https://www.screencast.com/t/4YrzQ51wKHr

.td-footer-wrapper.td-container-wrap {
width: 1068px!important;
}

This code for the footer must be entered in Advanced CSS in the desktop section, so it only applies for desktop devices.

Thanks

Simion C.
tagDiv Staff

Hi,

Please provide more information about what you tried, so we can avoid misunderstandings. The default grids will not slide, the Big grid slide or slider can slide posts
https://demo.tagdiv.com/newspaper/big-grid-slide/
https://demo.tagdiv.com/newspaper/ios-slider/
https://www.screencast.com/t/t7ipLCHZ9I
You cannot set a fixed number of posts in rotation in normal grids, unless manually inserting those post IDs in the filter tab
https://www.screencast.com/t/247skBpw6
A big grid slide has options for limiting the post number however, and an autoplay setting
https://www.screencast.com/t/LEYPko2l

Thanks

Simion C.
tagDiv Staff

Hi,

The theme will create standard thumbnails from the featured image you use. You can enable the creation of retina thumbnails in the theme panel
https://forum.tagdiv.com/retina-images/
After you enable retina thumbnail you will have to regenerate the thumbnails, as mentioned. These thumbnails will be displayed on high resolution retina displays. The higher image size you use for the featured images, the better the quality.

Thanks

Simion C.
tagDiv Staff

Hi,

From the posts that have the comments section I can see you are not using the default commenting section
https://www.screencast.com/t/OYziKrq7JV
Please check the comment plugin settings, if you are using a plugin. It could be a setting if it displays on some posts, but not all.
The default comments will display if enabled in WordPress, also in these locations in the theme and individual post settings
https://www.screencast.com/t/GtjTuH4TdP
https://www.screencast.com/t/2swiKsFxlNZ

Thanks

Simion C.
tagDiv Staff

Hi,

Please check the theme system status and make modifications to the server and WordPress parameters mentioned in this guide, if necesarry
https://forum.tagdiv.com/system-status-parameters-guide/
You could ask your hosting to make them for you, as they might have a recommended method in this matter. Having these parameters set properly will influence the functionality of the theme and plugins.
After making the necessary changes, please check if the composer works as intended. Let us know the results.

Thanks

Simion C.
tagDiv Staff

Hi,

Please note that the theme only adds standard markup for post elements, it does not add anything else. The theme is tested and does not provide any warnings or errors in this regard. I see you are possibly using an additional markup plugin. If you receive warnings from Google please check the plugin settings and instructions. Then test using the Google structured data testing tool
https://search.google.com/structured-data/testing-tool/u/0/
More about this matter in this official Google guide
https://developers.google.com/search/docs/guides/intro-structured-data

Thanks

Simion C.
tagDiv Staff

Hi,

There can be only one default footer Instagram setting in the theme panel. If you want to place more, use the Instagram widget in the footer sections
https://www.screencast.com/t/mH2fhAxq
https://www.screencast.com/t/UVJQPNEj

Thanks

Simion C.
tagDiv Staff

Hi,

Those were some possible indications and solutions. You can search for more similar WordPress login issues online. Or as mentioned contact your hosting provider and explain the situation. I could not say what could be causing the issue, but they might know.

Thanks

Simion C.
tagDiv Staff

Hi,

You could use a text element and insert the button images there, and set a custom link to them, like in this example
https://www.screencast.com/t/mVGN3UIsdn3
The theme has some standard buttons like these
https://forum.tagdiv.com/increase-users-engagement-add-custom-buttons-posts/
The popular posts will count the post views, this option has to be enabled
https://www.screencast.com/t/O70uIcMB9
If you use caching activate this option as well
https://forum.tagdiv.com/ajax-view-count/
The theme will start counting the views from the moment the setting is enabled.

Thanks

Simion C.
tagDiv Staff

Hi,

There is no option for that, in modules the categories will be always a predefined color. You could change the category tags on modules with custom CSS. Use the browser inspector to identify the classes used, and create custom code
https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks

Simion C.
tagDiv Staff

Hi,

1. The excerpt length can be changed for each module in particular, in the theme panel
https://forum.tagdiv.com/excerpts-introduction/

2. The author name displayed on modules can be disabled in the theme panel
https://www.screencast.com/t/pF3Cf4ZawF
I see you already managed to find the setting.

3. I see you have added icons to the block titles as well, at the moment
https://www.screencast.com/t/YG6ylW88Y1

Thanks

Simion C.
tagDiv Staff

Hi,

The available header styles require different logo sizes
https://forum.tagdiv.com/logo-favicon/
The logo images will be displayed as they are naturally, the theme does not process the image quality in any way. This is how the logo looks for me, does not seem blurry
https://www.screencast.com/t/pw54bvddDe9q
Place the exact same image in a post content for example, and compare with header logo. Or test with more header styles and logo sizes.
I believe WordPress does not support SVG by default, there are workarounds that you could try if you wish
https://www.bjornjohansen.no/svg-in-wordpress
https://css-tricks.com/snippets/wordpress/allow-svg-through-wordpress-media-uploader/

Thanks

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