Hi,

I have inspected your website, and it seems to be loading very quickly at the moment. On the page you mention there is a gallery, and I have no problem using it
– https://www.screencast.com/t/qCH7RhXx49
The tagDiv composer is activated by default the moment you update the theme. Here you can find more information about making the transition from Visual composer to tagDiv composer
– https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
The new front-end composer is lighter then Visual composer, and it will not have such a negative impact on website page speed
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
When both editors are active, some Visual composer elements may not be displayed properly.

Thanks

Hi,

I have inspected your website, and I have no problem using the mobile menu toggle
– https://www.screencast.com/t/8rUuKfeN89
– https://www.screencast.com/t/HlBhsUisW
The mobile menu toggle is working properly from what I can see. Please correct me if I misunderstand.

Thanks

Hi,

At the moment there is no option for in-feed ads in the theme. It could only be done by modifying the theme files, but that may not be so easy.
Another way that you could try, would be to search for an ad inserting plugin that might have an option for this.
I could not make any recommendations, since we have not made any tests in this matter.

Thanks

Hi,

If the page was created with the Visual composer, it may not display properly when the tagDiv composer is active. More information about the composer transition here
– https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
You might have to recreate the page with the tagDiv composer and then it should look as intended.

Thanks

Hi,

We have not made any tests with the mobile theme in that matter. These are the only options at the moment for the mobile theme
– https://forum.tagdiv.com/the-mobile-theme/

Thanks

Hi,

The counter seems to be configured properly, so it should work. There may be some delay for the data to synchronize.
If the problem remains, please send us an email at contact@tagdiv.com and provide admin login information, so we can take a look.
Also paste a link to this topic in your email.

Thanks

Hi,

If you have the Yoast SEO plugin installed, please check if this option is enabled
– https://www.screencast.com/t/n8Cc35EofLh
Deactivate it if it is enabled. We have identified that option to be responsible for the error you are having. After making the change in the plugin settings, clear any caching installed. Then see if the problem is still present.
If it is try deactivating all other plugins except the tagDiv composer composer, and check if that has any effect.

Thanks

Hi,

Please provide more details about this issue, and some useful screenshots if possible so we can understand the problem better. Maybe a recent change has caused this to happen, an installed plugin or some customization.
You could try as a test to deactivate all your plugins except Visual composer, and clear any installed cache. Then check to see if this has any effect.

Thanks

Hi,

You need to edit one of the two files, hthaccess or php.ini. If you successfully edited the php.ini file then everything should be reflected in the theme system status section
– https://www.screencast.com/t/8ZtCadLXnvv
Please note that there may be some delay before the Adsense ads will be displayed on the website. This is specified by Google
– https://support.google.com/adsense/answer/76228?hl=en
You should probably wait for a while and the ads will most likely be displayed.

Thanks

Hi,

Glad you could customize the header style the way you want. To align the logo to the left side, you could use a code like this
– https://www.screencast.com/t/L7xo8KCYx4Q2

.td-header-style-1
.td-header-sp-logo {
margin-left: 0;
}

Try it and see if it works properly for you.

Thanks

Hi,

By editing your page with the tagDiv composer editor, you can manage what the Big grid on top displays. There are many options to filter and sort the posts
– https://www.screencast.com/t/nsnW4NeMN
You can choose the category or categories from which the posts will be picked, exclude specific categories, set a sorting order for the posts etc.
This is a detailed guide about all the available block settings and options
– https://forum.tagdiv.com/block-settings-guide/

Thanks

Hi,

Using the tagDiv composer, you can set extra classes to the blocks for example
– https://www.screencast.com/t/3DtiqKrc5
This way these blocks will be unique an you can target them specifically.
For a particular page you can use the page Id for example. The page Id is display as a class on the body
– https://www.screencast.com/t/NUwbjjc83p
So you can start your custom code with that class, and it will apply only on that page.

Thanks

Hi,

That could only be done with custom code. If you could provide a link to your website where you would like to achieve this, I will try to give you a solution.

Thanks

Hi,

That might be happening because of the smart list customization of the pagination. You could try a code like this and set a bigger margin for it
– https://www.screencast.com/t/sy85PKRyk

.td_smart_list_6 .td-smart-list-pagination {
margin-bottom: 52px;
}

Thanks

Hi,

When the mobile theme plugin is active, it will display a predefined template for the front page. There are no options at the moment to add a new page template or remove the default Top grid and Related articles section.
Content for pages on mobile is limited to the mobile editor that appears in the page edit screen, when the mobile plugin is active
– https://forum.tagdiv.com/the-mobile-theme/
You could manually remove these sections from the theme files by commenting or removing these elements from the front page, if that is what you want
– https://www.screencast.com/t/yLgwSvmuoMB8
Or maybe hide them with CSS
– https://www.screencast.com/t/KubcQaddK

Thanks

Hi,

You could check these links for more information
– https://www.facebook.com/help/150193685051184
– https://www.facebook.com/help/255700674532721/
You probaly need to remove any page restrictions from the privacy settings. Test by opening the profile page without being logged in. The page should display even if you are not logged in.

Thanks

Hi,

You could set a custom class to the row and make use of that
– https://www.screencast.com/t/IdyIphcfh6
It will appear after the usual row classes and you could create your code based on it
– https://www.screencast.com/t/OYdkWE9z
Please correct me if I misunderstand what you wanted.

Thanks

Hi,

Some header styles have a required logo size, the logo should be uploaded in the mentioned size for best results
– https://forum.tagdiv.com/logo-favicon/
Header styles 9, 10 and 11 do not have a required size. You can use any image size you want in these styles
– https://forum.tagdiv.com/header-styles/
There is no theme option to modify the header height. It can only be done with custom modifications. If you want to try, here is a tutorial about how you can use the browser inspector to identify the elements used on a page and their classes, in order to create custom code that you can use in the theme panel
– https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks

Hi,

If a background color or image is set, then the website will become boxed in order to display the background. At the moment you can only stretch rows in pages using the composer, or the header and footer elements in the theme panel
– https://www.screencast.com/t/Udnjs4zE0c
There is no option to stretch the body itself or container width. All the elements inside a page are directly dependent on the fixed predefined width, modifying it will probably damage the layout and result in problems.

Thanks

Hi,

If the user specifically request a desktop version and maybe the browser has this option, it will display that
– https://www.screencast.com/t/Gp7rvPYZyPK
– https://www.screencast.com/t/tTJt7Th1NC
There is no specific setting in the mobile theme that would allow a similar option.

Thanks

Hi,

Replied in your other topic.

Thanks

Hi,

There are multiple topics her on the forum where you can find useful information regarding page speed optimization
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
If you follow the suggestions and recommendations from these topics (or search for more) you will most likely improve the website loading speed. These optimizations will have to be made by you, just take it one step at a time. Results will soon follow most likely.

Thanks

Hi,

I believe the mobile version is displayed between 0 – 767px, that is considered phone screen area size. On devices of higher screen sizes it should not be displayed. If you have tested and it is displaying, then something is not working properly.
Please try to deactivate and remove the current mobile plugin, and install the latest version from the theme package if you did not do it already.

Thanks

Hi,

That is probably happening because the Facebook profile page is private or has restrictions. Please check if that is the case and set it to public. Then the counter should work properly if you entered the needed information
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Thanks

Hi,

You could try the solution from this topic
– https://forum.tagdiv.com/topic/facebook-comments-2/
Or maybe use a plugin for this purpose.

Thanks