Hi,

It could be a plugin that is causing the issue. Try as a test if possible, to deactivate all your plugins except the ones included in the theme package, clear any caching installed and check if the problem is solved. Switch to the main theme if you are using a child theme. Check any customization you might have made to the theme files, or added in theme panel.
The theme makes many requests to admin-ajax file, the security module from your server may treat it as a threat. In some cases this file is banned by the server and the theme cannot access it anymore. Try to contact your host provider and ask if that file is banned or if there is any firewall on the server which may block the request.
While saving in the theme panel, press F12 to see if there are any errors in the browser inspector console.

Thanks

Hi,

Blocks can display pages and posts as well, but not at the same time in the same block. You have to set a post type according to the documentation for the blocks
– https://forum.tagdiv.com/block-settings-tutorial/
– https://www.screencast.com/t/PfoTnDkTvAm
You can also enter page Id’s to display the pages you want
– https://www.screencast.com/t/3z2BjlDgs

Thanks

Hi,

By default there is no option to remove that section. There are two ways you could do that. The first one will require you to comment or remove this line of code from this file
– https://www.screencast.com/t/q3nJvvoEUxf3
Or you can enter this code in Theme panel->Custom Css
– https://www.screencast.com/t/a2ZPVB5DpHii

.td_block_related_posts .td-related-right {
display:none;
}

Thanks

Hi,

The Latest articles section will always be on the bottom of the page. That is how it should work. This section can be disabled by selecting a different page template, or further customized
– https://forum.tagdiv.com/page-templates-2/
If you want you can disable it, and use the blocks of your choosing for the bottom of the page.
For the blocks you can only choose from the available pagination options
– https://www.screencast.com/t/CabFpEYks7H
– https://forum.tagdiv.com/block-settings-guide/

Thanks

Hi,

I could give you a code for the modules as well. This will leave the posts without a category tag however.
This is the code and it should remove the gallery tag on all modules and the homepage post
– https://www.screencast.com/t/B6qkTpKcvcXG
– https://www.screencast.com/t/OlZ9ShIC
– https://www.screencast.com/t/obpvkdAL

.td-post-template-8
a[href*="gallery"]{
display: none;
}
.td_module_wrap
a[href*="gallery"]{
display: none;
}

Thanks

Hi,

The social icons displayed in the top bar and footer are font icons that the theme uses
– https://www.screencast.com/t/GN8DtUZSP
Maybe you have made modifications to the theme files and removed this internal font. Custom fonts that you can use on the website can be loaded like mentioned in this guide
– https://forum.tagdiv.com/font-customization/

Thanks

Hi,

If the theme system status parameters are not according to the guide, then this may still be the cause. You can ask your hosting provider to help you, and make the modifications for you if possible. The server may also have a recommended method in this regard, so it would be better to ask the host for advice.
After making these changes it should work properly. If it does not and you still have a problem using Visual composer, please send us an email at contact@tagdiv.com and provide admin login information, so we can take a look. Also paste a link to this topic in your email.

Thanks

Hi,

If you would like the logo to stretch to the edges of the screen, you need to upload a bigger logo image. The current header style you are using does not have a limit for the image. You can use any size you want, and it will be displayed.
Also it is worth mentioning that when a background color or image is used, the website layout becomes boxed
– https://forum.tagdiv.com/background-introduction/
At the moment you have a white background color, so a full logo will be displayed like this example (boxed)
– https://www.screencast.com/t/6UPrVOC4pjVr
Removing the background color or stretching the header logo space with the options in the theme panel
– https://www.screencast.com/t/gHfCKSNkVjwM
Will display the logo in full width like this
– https://www.screencast.com/t/ouaeFnIWA
So you just need to create and use a bigger logo image, depending on your preferences.
There are dedicated custom code sections in the theme panel, that you can use to further customize the website. Or enter the code directly in the theme main stylesheet. A child theme can be used as well for this purpose.
You also need to create a homepage using the composer and set it
– https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
– https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks

Hi,

There should not be any problems in creating a sidebar. Simply split the row the way you want, like this example
– https://www.screencast.com/t/v3CnaGwCe
You can use a Widget element to display a sidebar from your existing ones
– https://www.screencast.com/t/ZOSv1yckyx
That is the case for Visual composer as well
– https://www.screencast.com/t/gkOha5B2
If you have problems creating a layout like this, some useful screenshots could be very helpful. Also if you are using Visual composer try deactivating the tagDiv composer. In some cases having both these editors active may create some issues like this.

Thanks

Hi,

Maybe try and clear your cache after deactivating that option from Jetpack. If that did not work, I could not say how exactly to remove that meta. You need to be absolutely sure that Jetpack is adding that description, and not other plugins. Then try asking for help on other more specialized forums, hopefully you can find a solution.
Or maybe some other users can share some insight.

Thanks

Hi,

The posts do not have any pagination options, like category pages. For the posts you can simply have normal pagination like this
– https://forum.tagdiv.com/posts-with-pagination/
You can also create smart lists in your post, as a form of pagination
– https://forum.tagdiv.com/smart-lists/

Thanks

Hi,

That usually happens because of a plugin conflict, or plugin interference with the mobile plugin. I would suggest to deactivate all your plugins except the mobile theme and the ones provided in the theme package, then clear any caching installed. Now the mobile theme should work properly. After this, enable your plugins one at a time, while checking to see if it still works. Hopefully this way you can identify what is causing the issue.
You can try the suggestion also if you are not using the mobile theme plugin, and the normal responsive menu is not working as intended.

Thanks

Hi,

The theme does not have such complex user registration features. You can find more about the theme’s default registration capabilities here
– https://forum.tagdiv.com/login-how-to-enable-user-registration/
Maybe more options will be added in future theme updates, but I could not say for sure when this will happen.
If you would like to have additional options, that is only possible with a plugin. Try some registration plugins or membership plugins and use the one you think it’s best for your purpose.

Thanks

Hi,

The header style you are using does not have a limit for the logo image. If you would like it to cover all the space, simply upload a bigger logo image. Your current logo is like this
– https://www.screencast.com/t/LHnIWzzEipl
And the logo container for me is bigger
– https://www.screencast.com/t/lfn4hZooD
The logo image will not get stretched to fit, you have to use a bigger one. On bigger devices there will be an empty space if the image is smaller.
On mobile you can try a code like the one below for what you want to achieve. It will remove the gap you mention, align the logo to the left and move the menu toggle to the right
– https://www.screencast.com/t/dx0y4Glys8zh

.td-main-menu-logo img {
max-height:54px;
margin-left:0;
}
#td-top-mobile-toggle {
float:right;
}

This code must be entered in the Theme panel->Advanced CSS in the phones section. Please let me know if I misunderstood something, and I will make adjustments.

Thanks

Hi,

It seems that clicking on the author name is redirecting to the homepage. Please check in the Yoast SEO settings if you have the author archive enabled
– https://www.screencast.com/t/kNl3FrcByBF

Thanks

Hi,

First please check the theme system status and make modifications to the parameters mentioned in this guide, if necessary
– https://forum.tagdiv.com/system-status-parameters-guide/
Then check if the composer is loading properly. If it still does not work, try deactivating all your plugins except Visual composer, clear any caching installed and check again.
Please let us know if you are still having problems after trying these suggestions.

Thanks

Hi,

I found this information about disabling the Jetpack meta tags, that could be useful in this regard
– https://jetpack.com/2013/05/03/remove-open-graph-meta-tags/
– https://yoast.com/jetpack-and-wordpress-seo/

Thanks

Hi,

When you update the theme this customization will be lost. You will have to make it again, or make a backup to the file. This file is not supported to be modified through the child theme at the moment, unfortunately.

Thanks

Hi,

That would require modifications to the theme files. This is where the related section is defined in the theme
– https://www.screencast.com/t/P28HIhuW
You could try the solution from this topic and specify a category from which the posts will be displayed
– https://forum.tagdiv.com/topic/related-articles-3/
Or disable the default Related section (through the theme panel, or comment the code in the post template) and insert a block through a shortcode, with the filtering you want
– https://forum.tagdiv.com/topic/add-content-after-post-items-after-related-articles/
You could try it like this. Configure the block how you want it and use the code in te corresponding loop file with the post template used
– https://www.screencast.com/t/HbCMxRAii
– https://www.screencast.com/t/Rhu2nkHDNwIf
– https://www.screencast.com/t/d8V5PwrCIv
– https://www.screencast.com/t/pPx3KIirtQh6

<?php echo do_shortcode ('your shortcode here'); ?>

Thanks

Hi,

The theme does not modify the URL and the permalinks. That is related to the hosting you are using, or your permalink settings
– https://codex.wordpress.org/Changing_The_Site_URL
– https://codex.wordpress.org/Using_Permalinks
The theme should work properly on a fresh instal. Try installing it by FTP
– https://forum.tagdiv.com/install-via-ftp/
And use only the plugins include in the theme package to rule out any conflicts. Also deactivate any child theme you might be using.

Thanks

Hi,

I believe you are referring to the ajax filter that is displayed on the blocks
– https://www.screencast.com/t/9iDma2YWaD
By default this will display all your categories, ordered alphabetically. To customize this section, you must edit the block in question with the composer. In the block settings you can specify which categories you want to be displayed or to be excluded, based on their Id’s
– https://www.screencast.com/t/CsdkGxhAMm
Here is a guide if you wan to know more about finding the category Id
– http://www.wpbeginner.com/beginners-guide/how-to-find-post-category-tag-comments-or-user-id-in-wordpress/
The categories you enter will be displayed exactly in that order. You can also remove or modify the “All” text if you want to
– https://www.screencast.com/t/E0Uj8JjJ02
All the available block settings and options are mentioned in this tutorial
– https://forum.tagdiv.com/block-settings-guide/

Thanks

Hi,

From what I can tell from inspecting your website source, one instance of the meta description is added by the Yoast SEO plugin
– https://www.screencast.com/t/cUJxjakMgu
The other meta description is added by a plugin
– https://www.screencast.com/t/UetTt5f6P
That plugin is adding other meta tags as well
– https://www.screencast.com/t/brKySaKe4

Thanks

Hi,

The post content width is smaller then the ad size you are trying to display. The ad has a 728px width and the post content is 696 pixels. That is why the ad does not display properly
– https://www.screencast.com/t/jykwpslgWi3T
As a quick solution you could use a code like this, and see if it works for you
– https://www.screencast.com/t/fZCsUQEt

.td-post-content iframe {
max-width: none!important;
}

The code should be entered in Theme panel->Advanced CSS, in the desktop section.

Thanks

Hi,

The Via and Source default fields that are present on the post page, already have the nofollow property on the links
– https://www.screencast.com/t/DG3eCPnH
It would be best if you can find a plugin that could do this for links entered by you in the post content. I am sure that there are plugins that would allow you to set this property for the links you want, since there are no default options to do it.

Thanks

Hi,

It should create the featured image from the video you set, as soon you update the post
– https://forum.tagdiv.com/featured-image-or-video/
There could be a plugin that is interfering with this function. Try as a test to deactivate all your plugins except the ones that are provided in the theme package, and clear any caching installed.
Then set a featured video for a post, and see if the image is created properly.

Thanks