Hi,

I can not see your website at this time – https://www.screencast.com/t/NrEeB4lAa but I suggest you check your category hierarchy, maybe a mistake was made when you created your category parents and sub-categories. You could also check the structure of the menu, how the mega menu was created and what category is being used in the mega menu. More information about this here – https://forum.tagdiv.com/mega-menu/

Thanks

Hi,

If everything that you wanted changed is changed then it is alright, or if you identify more elements as you go you can add them too, it all depends on your vision and how you want your website to look. Also you can write your code like this and add the elements classes separated with a coma

.td-black .td-main-content-wrap,
.td-black .post,
.td-black .td-more-articles-box {
background-color: green;
}

Thanks

Hi,

You could try with a different footer template that uses a full row – https://www.screencast.com/t/myhgOTDP and add an image box widget and other content like this – https://www.screencast.com/t/EiLJqjtsHe with this result – https://www.screencast.com/t/nmerHvcA0pTo it now uses the full width of the content – https://www.screencast.com/t/nB6VVPZyP

Thanks

Hi,

Unfortunately I do not think that is possible. However you can try experimenting with this code, this is where the sharing for the post is generated – https://www.screencast.com/t/zJEhl8NgM3h you could integrate the code in the smart list template file you are using like in this example -https://www.screencast.com/t/ZjpwBa2Q7T and then further customizing the positioning and other properties using css – https://www.screencast.com/t/tBMBsK8InMr but I do not know if this will work properly as it was not meant to display this way.
If you are not using the mobile theme plugin which comes with a predefined style, then it will display the same elements used to create the page on desktop, so what you see on desktop you will see on mobile using the theme’s responsiveness. More about this here in the documentation – https://forum.tagdiv.com/the-mobile-theme/

Thanks

Hi,

You can do something like this, add an Ad box element on a page and configure it with an adspot and a title – https://www.screencast.com/t/zlQpfrAdq then use this ad box shortcode in your loop file – https://www.screencast.com/t/SNNZCjK9cg like this example here – https://www.screencast.com/t/DjGSSr3t1 The result is this – https://www.screencast.com/t/bqELNIlasQ6O Also remove the span tags if you added them previously, from the ad code.

Thanks

Hi,

You could try to hide them with css using this code, just enter it in Theme panel->Custom Css and it should remove the reviews from all the blocks in the homepage if that is what you want and you do not have access to the theme files

.home .entry-review-stars {
display: none;
}

Thanks

Hi,

You can enter custom css in the Theme panel->Custom Css section or alternatively you can use a child theme – https://forum.tagdiv.com/whats-included/ for your css customization. More information about the child theme here in this tutorial – https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks

Hi,

Thank you for your appreciation. Unfortunately that is the way the menu was designed to work, it would not be an easy task to achieve this and would require proper coding skills. If you want to implement a different functionality for the menu I suggest hiring a a freelancer/developer to help you because we cannot provide custom work at the moment, sorry.

Thank you for understanding

Hi,

You could use the Video player element from Visual composer on your page – https://www.screencast.com/t/1BsIrrrCEjB and enter the URL of the youtube playlist – https://www.screencast.com/t/mwlw2eWNNyBp The result is like this – https://www.screencast.com/t/5rm1YdBI – https://www.screencast.com/t/QIxN9o9w2Nhb

Thanks

Hi,

After you have activated the retina thumbs in Theme panel->Block settings – https://forum.tagdiv.com/retina-images/ you will have to upload one single image with a bigger size like in your example and the theme will create the required thumbs from that image. Make sure to use the regenerate thumbnails tool after you enable retina images and you could also clear your cache.

Thanks

Hi,

The mobile theme comes with it’s own predefined template for pages, posts optimized for performance and speed and it is fully tested and working properly. I can not replicate your problem so I recomend you follow the advices suggested above and try to deactivate your plugins except Visual composer just as a test and clear your cache and purge cdn files if you use it, to see if the issue is still present. Also check any custom code you may have added to the theme panel or theme files. More information about the mobile theme here in the documentation – https://forum.tagdiv.com/the-mobile-theme/ When activated you can not use any Visual composer element, because the mobile theme does not use this editor but you can use instead the mobile editor. If you want to display the same elements from desktop on mobile you can disable the mobile theme and use the theme’s responsive design and deactivate the plugin.
Visual composer does not need to be activated, it comes preactivated in the theme package – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and is updated with new theme releases. If none of the suggestions above produce any favorable results you can try and reinstall your theme or consider updating to the latest version – https://forum.tagdiv.com/how-to-update-the-theme-2/ the theme and it’s plugins.

Thanks

Hi,

Sorry for misunderstanding, I know what you are trying to achieve now, but I don’t think it would be an easy task to integrate the social sharing in the smart list structure. The smart list files are located in the theme folder->includes->smart_lists but please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry.

Thank you for understanding

Hi,

That happens when you set a background color or image, the site will automatically change to the boxed version like specified in the background tutorial – https://www.screencast.com/t/PkGW4kHd4VfZ and it would take some considerable customizing in order to keep the header and footer at full width. The Newspaper black demo uses a background property on the elements on the page, so you could make a custom code using your browser inspector – https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/ to identify these elements and their classes and change their background color – https://www.screencast.com/t/KX8tgxUP

Thanks

Hi,

Unfortunately I can not view the before screenshot – https://www.screencast.com/t/6LgjPerj but from what I can see that is the default size of the banner, it’s size is not limited by the theme in any way – https://www.screencast.com/t/bXF4BIiy You could force the width to be 100% but it will just stretch the ad – https://www.screencast.com/t/zmdTjQ6RqGvE or try with some other ads.

Thanks

Hi,

1. You could use the image box widget in the footer section – https://www.screencast.com/t/DhW2iBwvHQ1e that supports 4 images at a time with the possibility to use custom url – https://www.screencast.com/t/4euyod8rL1n and additional customization to the images used – https://www.screencast.com/t/2zXM5715 This is an example – https://www.screencast.com/t/8PJGb2QD

2. Some of the footer templates come with predefined content – https://www.screencast.com/t/rlq3ZEuqvpC1 and some have no content, they are blank. You can add content in the footer using the three sections in Appearance->Widgets – https://www.screencast.com/t/daE94ZXjd5 More information here – https://forum.tagdiv.com/footer-templates/

Thanks

Hi,

It seems there are a lot of empty spaces used in the page structure – https://www.screencast.com/t/Pded0ETw you should try to remove them in the page edit section – https://www.screencast.com/t/UK54zqXau and then it should display properly on all devices.

Thanks

Hi,

If you used the wordpress export tool – https://codex.wordpress.org/Tools_Export_Screen it is specified that the export file will contain posts, pages, custom post types, comments, custom fields, categories, tags, custom taxonomies and users, so you must install and activate the required plugins again, from the full theme package that you downloaded from themeforest.

Thanks

Hi,

I do not know exactly how you are implementing this, revolution slider is used as a Visual composer element on the pages created in Visual composer. In the single post page you can display a featured image or featured video. You can find more in the documentation here – https://www.themepunch.com/revslider-doc/slider-revolution-documentation/ As for the link redirects unfortunately our theme does not have any such an option that allows you to redirect but you could use this guide about how you can create simple 301 redirects:
http://www.wpbeginner.com/plugins/how-to-quickly-redirect-post-page-wordpress/ and redirect the actual link to the one you want

Thanks

Hi,

Please install the required plugins from the full theme package that you downloaded from themeforest – https://forum.tagdiv.com/whats-included/ for the proper functionality of the theme, especially Visual composer plugin because it is essential . Then you can install demos without any problems.

Thanks

Hi,

I suggest you try to disable all the plugins except Visual composer to rule out a plugin or plugin conflict that may be causing this and also clear your cache to see if the problem is still there. If you are using WP Super Cache here is a guide to properly configure the plugin – https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

Hi,

Replied via email.

Thank you for understanding

Hi,

Unfortunately I do not fully understand what you want to fix. When you click on a parent category it displays posts from all the sub-categories that have that category parent and when you click on a sub-category the posts displayed are just from that sub-category. In the link provided you are on a main category so it displays articles from all the sub-categories. You can customize each category like this – https://forum.tagdiv.com/how-category-settings-work/

Thanks

Hi,

Unfortunately I can not tell from a screenshot what properties the menu items have, so a link to your website to your website would be helpful, so we can inspect it for a more accurate response. You could also use your browser inspector and identify the elements used, their classes and their properties – https://forum.tagdiv.com/search/browser+inspector/ and modify them however you like with custom css.

Thanks

Hi,

Try switching to your main theme if you are using a child theme, also disable all your plugins and leave only Visual composer active, clear cache and see if the problem is still there. Most likely this is the result of a plugin or plugin conflict, so if the problem is not there anymore enable your plugins one at a time to identify the possible cause.

Thanks

Hi,

Unfortunately no such Visual composer addons were tested with the theme and there could be compatibility problems. The theme is fully compatible with the standard Visual composer plugin so maybe they will work but you will just have to do some trial and error testing.

Thank you for understanding