Hi,

Please send an email at contact@tagdiv.com , paste a link to this conversation and if possible provide wp-admin and ftp access so i can take a look.

Thank you, Emil G.

Hi,

Do you want to change the order of subcategories from the Mega Menu? you can doit by adding an order or orderby parameter on here – http://screencast.com/t/NwYj18KrJ

Check the function reference and the parameter options here – http://codex.wordpress.org/Function_Reference/get_categories

Thank you, Emil G.

Hi,

Try the following css:

.td_mod3 .thumb-wrap img {
position: relative;
float: left;
padding-right: 10px;
}
.td_mod3 .item-details {
margin-left: 0px;
}

Thank you, Emil G.

Hi,

Sorry for the inconvenience, try to update to version 4.6 and install speed booster 2.5. Clear the cache and see if the issue is still there. If you don’t have version 2.5 i can send it to you via email, just write at contact@tagdiv.com .

Thank you, Emil G.

• This reply was modified 11 years by Emil G.
• This reply was modified 11 years by Emil G.

Hi,

Try to disable all plugins, enable only Visual Composer and check if the issue is still there.
It may also come from the server settings, if the issue is still there please send an email at contact@tagdiv.com , specify the issue or paste a link to this conversation and provide wp-admin and ftp access so i can take a look.

Thank you, Emil G.

Hi,

You have to press custom and set it like this – http://screencast.com/t/Yc0u7Yb5XfM

Thank you, Emil G.

Hi,

The blocks sort order options are defined in the following files – http://screencast.com/t/MxfNJv6i – http://screencast.com/t/2y8wF6CQPtp4 , you have to add a new condition (sort order parameter).
Individual modules are only used on Homepage – with article list template, similar articles and on category, tag … etc pages.

Thank you, Emil G.

Hi,

I’ve tested this on my side and it seems to work fine – http://screencast.com/t/1LsyweweZgh0 (i used load more – block 2).
Try to disable all plugins, enable only visual composer and check if the issue is still there.
If it is please provide more details, like what block/settings you use, page settings etc.

Thank you, Emil G.

Hi,

Replied via email.

Thank you, Emil G.

Hi,

We changed the theme a lot from version 2.2. An approach would be to use winmerge to compare the unmodified version 2.2 of the theme with the modified one, identify and extract the custom modifications. Install the latest version on a local setup and reapply the custom code. Once everything is fine update the live server.

Thank you, Emil G.

Hi,

You have to edit the loop.php file, add a counter and a condition to place an ad after 2 posts and 10 posts, here is an example – http://pastebin.com/fF410fGD

Result – http://screencast.com/t/f1vjHFTX

Thank you, Emil G.

Hi,

Sorry for the delay. The default fonts are defined inside the td_fonts.php file but we plan to move them back to the functions.php file in the next update. – http://screencast.com/t/C8pxpRUKq0j
Those fonts already include the italic parameter. The problem appears when another font is selected, it loads only 400 and 700 parameters. – http://screencast.com/t/piCyBWyx
As you stated, another problem is that there’s only Normal/Bold option for each font.
We have all these issues on our list and we plan to improve the font system in one of the next updates, maybe also create options to load only certain font parameters.
Until we implement this you could try to add extra font parameters – ex. – http://screencast.com/t/erMAsiPYbjj and extra weight options – http://screencast.com/t/mNqOuhajNUgr
Then set the font for an item and check if the font loads properly – http://screencast.com/t/YJdftAL0B
I’ve checked it on my side and it works – http://screencast.com/t/XD0X01jrn
Again sorry for the delay and thank you for reporting this issue, feedback is always welcomed.

Have a nice day, Emil G.

Hi,

Sorry for missing this, i suspect the issue comes from Visual Composer, make sure you use the latest version which is included in the theme package inside the plugins folder – http://screencast.com/t/W2vrF0E55i7

Thank you, Emil G.

Hi,

You can doit from the Theme Panel -> Template Settings – http://screencast.com/t/huYNVqyk

Thank you, Emil G.

Hi,

The load causes may be multiple, try to follow this guide to optimize your site – https://forum.tagdiv.com/how-to-make-the-site-faster/

And check the discussions on this subject here – https://forum.tagdiv.com/topic/pagespeed/

Thank you, Emil G.

Hi,

I guess you’re referring to the Big Grid which is not a slider and doesn’t have such an option. On the normal slider the feature is there but the option is missing, we’ll fix it in the next update.

Thank you, Emil G.

Hi,

If you have any custom css please remove it, disable all plugins, except for the Visual Composer plugin and check if the issue is still there. Let me know how it goes.

Thank you, Emil G.

Hi,

Please check the following line inside ..\Newspaper\wp-content\themes\009\includes\wp_booster\td_video_support.php – http://screencast.com/t/Do3tolsA0J , if it’s http modify it to https and check if the issue is still there.

Thank you, Emil G.

Hi,

Please send an email at contact@tagdiv.com , specify the issue or paste a link to this conversation an i will provide the latest unreleased version of the Social Counter plugin, it should fix the issue.

Thank you, Emil G.

Hi,

You have to add the following line inside the td_module_blog.php – http://screencast.com/t/njuD46HSu3AJ

$buffy .= '<div class="td-author-url"><a href="' . get_the_author_meta('user_url', $author_id) . '">' . get_the_author_meta('user_url', $author_id) . '</a></div>';

Thank you, Emil G.

• This reply was modified 11 years by Emil G.

Hi,

Do you refer to the Recent Posts section that’s generated by the Homepage – with article list template? – http://screencast.com/t/bqYXfSe8j
You can remove it by switching to Homepage – blank template, for sidebar you can use the Widgetised Sidebar block – http://screencast.com/t/obAMqe83fv

Thank you, Emil G.

Hi,

Unfortunately there’s no option for this in the Theme Panel, sorry for this.
A solution may be to edit the td_module_blog.php and delete or comment the code lines for the button you want to disable http://screencast.com/t/70uIMGKiGKW – http://screencast.com/t/kaSEt0ivX

Thank you, Emil G.

Hi,

You cannot easily hide content from google, here is a good answer on the same topic – http://webmasters.stackexchange.com/questions/54735/can-you-use-googleon-and-googleoff-comments-to-prevent-googlebot-from-indexing-p

Thank you, Emil G.

Hi,

1. Use the following css (add it inside the Theme Panel -> Custom CSS):

.single_template_3 .header-logo-wrap img {
margin-bottom: 10px;
}

2. Check if the sharing buttons are enabled in the Theme Panel – http://screencast.com/t/Vjr7zkgjiZ5Y and if the line is present inside the loop-single-3.php – http://screencast.com/t/7ExjQf21

Maybe you commented the line or moved it in the past.

Thank you, Emil G.

Hi,

I guess you’re referring to this section – http://screencast.com/t/LSWGgWkjYvm
Try to add the following css inside the Theme Panel -> Custom CSS:

@media(min-width: 768px) and (max-width: 1018px){
.vc_custom_1411984399136 {
margin-left:12px !important;
}}
@media(max-width: 767px){
.vc_custom_1411984399136 {
margin-left:0px !important;
}}

Thank you, Emil G.

• This reply was modified 11 years by Emil G.