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tagDiv Staff
I'm passionate for computers, sports and games. I spend a lot of time playing around with divs, scripts, codes, containers. I also coordinate the support team to make sure every customer is properly treated.
Emil G
tagDiv Staff

Hi,

The theme wasn’t built to support custom post types and it requires some changes on the code. Unfortunately this is not an easy task so i suggest that you hire a professional developer to modify the code for you.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

Those elements can only be targeted with custom css. By Mega Menu background you refer at the window or the button? You can use the browser inspector to look for the classes used on the respective elements and change their background color using css, for example:

http://screencast.com/t/UUs4UKFe

.td-mega-menu {
background-color: red;
}

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

Thanks for noticing this, i’ve added them on the list and we’ll fix them on one of the next updates.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

On the latest version of Visual Composer some classes were changed by it’s developer and we had to override them so that the plugin would still work with the theme. In the process the buttons css was lost. We have the issue on our list and we’ll try to fix it in one of the next updates. Sorry for the inconvenience.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

Please send an email at contact@tagdiv.com , specify the issue and provide wp-admin access so i can take a look.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

You can doit from the Theme Panel -> Custom Typography – http://screencast.com/t/qOU4uo1J

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

You can edit the module used (in your case it’s Block 8 – Module 5) and remove the line that displays the image – http://screencast.com/t/kVeu1EhhfaSu
This will remove the image on module 5 for all blocks, if you want to remove it only on specific pages or sections you have to create a condition or use css to hide the images:

.page-id-121 .td_block8 .td_mod5 .entry-thumb {
display: none;
}

The example from above will hide the image only on page with id 121, only on Block8 – Module5.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

The saving problem may be cause by the max_input_vars = 1000; value inside the php.ini file, if you have access to it change it to max_input_vars = 5000; and restart the apache.
If you don’t have access to php.ini please contact the serve administrator and ask him about this issue.

The sidebar can be set on:
3. Template – http://screencast.com/t/FXZG2Aj9yp
2. Category (it will override the template sidebar)
1. Post (it will override the category and template sidebar)

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

The easiest way would be to look for a plugin, and replace the existing buttons.

Another solution would be to edit the existing buttons, you can find the code inside the td_module_blog.php – http://screencast.com/t/hXwBOp80uS8
The buttons icons (sprite elements) are located inside the Newspaper/images/sprite/elements.png file -http://screencast.com/t/0z55q1Hh3Ic
And the css inside the style.css file – http://screencast.com/t/3IMDSuBiTS

If you don’t have basic html/css experience i suggest that you hire a professional developer to build those for you.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

The function get_excerpt() brings the excerpt on modules – http://screencast.com/t/izNnAyYWaEBs
It is defined inside the td_module.php file – http://screencast.com/t/q4v2LA0yuu

I didn’t do any tests with this plugin and the time doesn’t allow me to modify it so that it will work with the theme, sorry for this. If you can’t find the solution you may hire a professional developer to build this for you.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

Try to optimize it (if you didn’t doit already). – http://en.support.wordpress.com/media/image-optimization/
The resolution depends on the image, you can use a 300x200px blurry image stretched as a background or a detailed full hd 1920x1080px image or a pattern, it’s up to you.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

You can use the theme on multiple setups and you can enter the same code for each setup. It’s not bound to a domain so you don’t need to worry.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

Try to disable and delete all plugins, check if the issue is still there.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

Take a look at the error.log if you have access to it. If not please contact the server administrator and ask him about this error.
You can also try a fresh full install of wordpress, theme, plugins.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

The code for should look like this:

add_action( 'pre_get_posts', 'be_exclude_category_from_blog' );
function be_exclude_category_from_blog( $query ) {

    if( $query->is_main_query() && $query->is_category() ) {
        $query->set( 'cat', '-44' );
    }
}

Make sure you copy it properly, let me know if it works.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

The arrows are there but they are white and they show up when you hover the mouse on the slider – http://screencast.com/t/Qpa5gldp

You can edit the sprite file (using Photoshop or similar) and change the arrow color to red or something with more visibility – http://screencast.com/t/3Y0YxYMd0

You can also add an autoplay value – http://screencast.com/t/1OH4OzU3EcT5

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

I’ve tested it on an article title and it seems to work fine – http://screencast.com/t/2pr4B38bhttp://screencast.com/t/YWrI4Ny2Yev

Please provide a link to a page on which the issue appears.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

Try to edit the woocommerce.php file and add the following code – http://screencast.com/t/VtSdwn9Q

echo td_page_generator::wrap_start();
   echo do_shortcode('[rev_slider testing]');
echo td_page_generator::wrap_end();

Replace the [rev_slider testing] shortcode with your own – http://screencast.com/t/6E3g8OLd

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

Please check if the settings are saved in the Theme Panel, for ex. modify something like a category option, save and switch to the Setting panel then back to the Theme Panel and check if your modification is still there or it’s switching back to the previous state.

If the settings are not saved you have to increase the max_input_vars = 1000; value inside the php.ini file to max_input_vars = 5000;.
If you don’t have access to the php.ini file please contact the host administrator and let him know about this issue.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

You can modify the td_module_blog.php file like this – http://screencast.com/t/5bTu0Hea

$buffy .= '<li><a href="http://0div.com:60/wp_009/?s=' . $tag->name . '">' . $tag->name . '</a></li>';

Replace the url with your own.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

We plan to rebuild the frontend in the future (next 2-3 months) and we had to make this move. Radu O. also works on a plugin to add the removed section for users who need it. A temporary solution would be to switch back to 4.2.2, if you don’t have it send an email at contact@tagdiv.com , specify the request and i will send it to you.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

I suspect all issues come from a plugin conflict, you have an error in the console – http://screencast.com/t/hxxx5YvpqkI
Try to disable all plugins, enable only the WP-Bakery plugin and check if the issues are still there. The SpeedBooster plugin may not work with all plugins.
If you still have issues after this please send an email at contact@tagdiv.com , specify the issue(s) and provide wp-admin access so i can take a look.

Thank you, Emil G.

  • This reply was modified 11 years by Lucian.
Emil G
tagDiv Staff

Hi,

The Visual Composer plugin that comes with the theme is licensed to the theme, the license specifies that only we can provide the updates and you don’t have to buy it or register it. We provide updates on a regular basis, after we test the plugin for theme compatibility the plugin is included in the latest theme update, inside the Plugins folder – http://screencast.com/t/6QIBYx3a4t

Here is guide on how to update the plugin – https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/

The latest version included in the package is 4.3.4 – http://screencast.com/t/cLB7SS4RBbY

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

The menu code is inside menu-header.php file – http://screencast.com/t/Z4nEZGyN7
The bar is divided in two parts:
span11 – menu – http://screencast.com/t/V5Suzh4M79cs
span1 – the search icon – http://screencast.com/t/5J7BG0fg1JX3

The solution could be to remove the span1 and change span11 to span12
or just set span11 to span12 and use css to move the search bar outside the menu – http://screencast.com/t/f1PDlRi6mhttp://screencast.com/t/TGXXZX6m

#td-top-search {
right: -46px;
}

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

Do you have any custom modifications on the theme code?
Try to disable all plugins except for the wp-bakery plugin and check if the issue is still there.

Thank you, Emil G.

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