Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Hello !

That has been a temporarily issue, please clear your cache and try again.

Thank you !

Hello !

Your images seem to be loading fine: https://www.screencast.com/t/lvJ1oUP2EsLK Is there something that we are missing ?

Thank you !

Hello !

We need to take a look and see what can be done there to see if a fix can be done in order to fit your needs.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

I have passed this to our developers but at the moment I cannot say when or if they will work on this.

Thank you !

Hello !

In order to offer proper support please send us some details. What issues do you encounter ? What are the steps that you took ? Can you provide some screenshots of your issue ?

Thank you !

Hello !

You can but you will have to look when there are no users online in order not to make their experience bad.

Thank you !

Hello !

You are using Mobile theme plugin. In order to use the cloud library mobile templates you will have to remove the Mobile Theme plugin.

Thank you !

Hello !

Unfortunately this will require custom css which is not covered by the support team. You will have to hire a developer in order to set this setting.

Thank you !

Hello !

You are loading Mobile Theme plugin. Mobile theme plugin is not editable. Only the options available in theme panel can customize the mobile theme template. Theme panel – Mobile Theme.

Thank you !

Hello !

I cannot find any latest articles in your page here: https://www.screencast.com/t/kLBxZ5V0AU

Thank you!

Hello !

We recommend you to use SEO Yoast plugin in order to hide that as you can see here: https://prnt.sc/vvqen2

Thank you !

Hello !

The best would be to insert an Ad Box element from your tagDiv Composer and you can see the options here: https://www.screencast.com/t/KtB7on8R2BU

Thank you !

Hello !

I have passed this update request to our developers but unfortunately at the moment I cannot say when this will be implemented.

Thank you !

Hello !

Please provide a link to your website and we will take a look.

Thank you !

Hello !

You can deactivate your sticky header as you can see here: https://www.youtube.com/watch?v=HXQQygkCCJo&t=1s

Thank you !

Hello !

Please provide a link to your website and let us know what element you want to remove.

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

hello !

1. You can use that by importing a homepage: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

2. That can be set up using the elements available in TagDiv Composer.

3. You can use a Single Image element which allows you to redirect when clicking on your images.

Thank you !

Hello !

That is unfortunately not responsive at the moment. What is your monitor size ? We have tested 1366×768 and it works but unfortunately, smaller size will be unresponsive.

Thank you !

Hello !

You can use this plugin which is tested by our team: https://wordpress.org/plugins/regenerate-thumbnails/

Thank you !

Hello !

The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Hope this will help you!

Thank you !

Hello !

In order to adjust page width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6

In order to make the post page full width you will have to add a single post template and then edit it. Check more about how to have single post template here: https://tagdiv.com/customize-articles-with-single-post-templates/ And for the header you can do it here: https://www.screencast.com/t/xf56tQN0.

These are the ways you can increase your page width from theme options. Anything above this will require custom code which is not covered by the support team.

Please make sure that there are NO background images / color. Not even white. All your background color have to be set on clear.

Thank you !

Hello !

I am sorry for misunderstanding !

Yes, you can use a shortcode to add a form in the mobile editor.

Thank you !