Vlad S Hello !
Please make sure that your id in the counter is correct. The easiest way to test it is simply enter the id in this url: http://www.fb.com/ID if the link redirects you to your facebook page then it is correct.
Let us know the result !
Thank you !
Vlad S Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Vlad S Hello !
The footer template can be edited from any page not from Cloud Library. Simply open the Website manager, select your footer and scroll to the bottom of the page: https://www.screencast.com/t/yPw3NdjJw0i
Thank you !
Vlad S Hello !
That can be done as you can see in our video guide here: https://www.youtube.com/watch?v=HXQQygkCCJo&t=1s
Thank you !
Vlad S Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
Vlad S Hello !
It is possible, all you have to do is create a custom template for each category: https://forum.tagdiv.com/cloud-library-category-templates/ And you can create custom sidebars for each template: https://www.youtube.com/watch?v=fa7GenCHcBU&t=66s
Thank you !
Vlad S Hello !
1. You will have to install mobile theme plugin in order to see that section.
2. Please send us a link to your website in order to inspect.
Thank you !
Vlad S Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Vlad S Hello !
That seems to be a browser option. I have tested this on a Android phone with google chrome and the option does not appear. This is not a Newspaper Theme feature.
Thank you !
Vlad S Vlad S Hello !
This is how tagDiv Composer works. There is no global settings for the sidebar since the option is fully customizable on each template: https://www.youtube.com/watch?v=fa7GenCHcBU&t=66s
Thank you !
Vlad S Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Vlad S Hello !
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
All the PRO Demos can be edited using tagDiv Composer as you can see here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=19s
Thank you !
Vlad S Hello !
You will have to hide it in the viewport as you can see here using tagDiv Composer: https://www.screencast.com/t/VHX26eAxg and then set your mobile menu from Appearance – Menus.
Thank you !
Vlad S Hello !
There is no general solution since the issue is not general. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results.
Thank you !
Vlad S Hello !
1. That is the mobile theme. Please make sure that you have activated the proper thumbs for the mobile theme. The mobile theme requires the “265×198” and the “741×486” thumbnail sizes in order to show the featured images properly.
This can be found in here: https://www.screencast.com/t/N18dR3qZrh
2 & 3: The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Hope this will help you!
Thank you !
Vlad S Hello !
If you have only one header and only one footer template. You can edit them using website manager as you can see here: https://www.screencast.com/t/0q51idUdiGD for the footer all you have to do is to scroll to the bottom of your page.
As for the update you have to make sure that there was no plugin conflict since this is not a normal behavior.
Thank you !
Vlad S Hello !
Newspaper Theme does not offer this option. You will have to either do it custom or look for some sort of plugin.
Thank you !
Vlad S Hello !
https://www.screencast.com/t/1ZQiaVqI3H As you can see here if the option is set to centered this looks fine on our side: https://www.screencast.com/t/i0uNudiSlq
Thank you !
Vlad S Hello !
Please retry, this should have been a temporarily issue ! If this does not work please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Vlad S Hello !
Unfortunately at the moment you can only edit custom code of the standard templates. All the cloud library templates are made out of shortcodes and most likely they are minified in the theme so you don’t have access on them. You can use the child theme for standard templates as you can see here: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you !
Vlad S Hello !
Please make sure to refresh your page and clear your cache.
As you can see here this worked: https://www.screencast.com/t/qpcommPVm
Thank you !
Vlad S Hello !
1. Yes, if all are active, you will have that number of thumbs generated.
2. Retina images are very high quality images. Take 4K for example.
3. Yes, that refers to 150xauto
4. Unfortunately those are the only options available. editing those sizes will require a pretty big amount of custom work.
5. Our recommendation is to work with 1920x1080px images or 800x600px. Depends on your kind of blocks if you edit them to be vertically but 99% will go for the usual full HD 1920x1080px.
Thank you !
